When I worked for Hackney Council about 20-odd years ago, they brought in this rule that you had to answer your phone or any unattended phone within three rings. So, just for a laugh, I took every opportunity to pick up every single call not at my desk, just so I could say "sorry they're not at their desk, can you call back later". And as phones were ringing all the time, my line manager soon realised I was getting fuck all actual work done. The manager eventually asked me to stop picking up other people's phones but I told her I was a "stickler for policy" and so should she be. Anyway, I totally refused to comply and there was fuck all she could do about it. At some point, they ditched that policy and I had to do some proper fucking work beyond taking the piss. I like to think I played a small part in said policy's demise
When I had just joined Johnson Press, a dumb instruction came down from H.O. that all calls had to be answered quoting the titles at your office, I pointed out that wouldn't really work here, and was asked why, me being me gave an example -
"Good Morning Worthing Herald, Shoreham Herald, Lancing Herald, Steyning Herald, Littlehampton Gazette, West Sussex Gazette, Worthing/Shoreham/Littlehampton Advertiser, Worthing Guardian, 'etc.' magazine, and Business Matters, how can I help you?
The response was we didn't need to mention individual editions, just main titles, as in the 'Herald/Gazette series'.
I pointed out this still wasn't a great idea, we could perhaps get away with the 'Herald series', being four editions of one main title, but the tabloid Littlehampton Gazette was totally different to the broadsheet West Sussex Gazette, that served the rural South Downs area, so it would only reduce it to -
"Good Morning Worthing Herald series, Littlehampton Gazette, West Sussex Gazette, Worthing/Shoreham/Littlehampton Advertiser, Worthing Guardian, 'etc.' magazine, and Business Matters, how can I help you?
Next response was we didn't need to mention the town names for the free papers, me having a bit of fun, pointed out it was still a mouthful -
"Good Morning Worthing Herald series, Littlehampton Gazette, West Sussex Gazette, Advertiser, Guardian, 'etc.' magazine, and Business Matters, how can I help you?
Then it was suggested we could drop 'Business Matters' as it was a supplement and not a main title, I am still having fun, 'but, that's the title I work on, people calling me would expect me to mention that.'
MD - 'Oh, for God's sake, just answer the bloody phones as 'Sussex Newspapers.'
Me - 'What like we always have?'
MD - 'Yes', as he walked out of the meeting.
I piped up, 'I think it's safe to say that my opening point was indeed correct, I call that a win', everyone just started laughing.