Crap, unreliable parcel delivery/courier companies - feel free to vent here

[Louis MacNeice]

DX Delivery left a package containing a bottle of brandy and a bottle of madeira (Christmas presents for my folks) unsigned for and on the pavement, lent against my front door. I'm bloody furious and incredibly lucky that it was still there when my daughter got home from work.

Not so very cheers - Louis MacNeice

 

[bimble]

DX Delivery left a package containing a bottle of brandy and a bottle of madeira (Christmas presents for my folks) unsigned for and on the pavement, lent against my front door. I'm bloody furious and incredibly lucky that it was still there when my daughter got home from work.

Not so very cheers - Louis MacNeice

It was YOUR front door they left it leaning against?
Luxury.
I'm in a hard to find place and have had a few photos sent to me saying 'we have delivered your parcel' and it was some completely other person's front door, probably in a village near me.

 

[Louis MacNeice]

It was YOUR front door they left it leaning against?
Luxury.
I'm in a hard to find place and have had a few photos sent to me saying 'we have delivered your parcel' and it was some completely other person's front door, probably in a village near me.

I live in a terrace house where the front door opens straight onto the pavement; effectively they just dumped the parcel in the street!

Cheers - Louis MacNeice

 

[hash tag]

Warning over 'missed delivery' parcel scams this Christmas

Fraudsters target online shoppers with texts and emails claiming to be from DPD or Royal Mail

www.theguardian.com

 

[FridgeMagnet]

Hermes have taken to leaving people's parcels in the hallway of the block I live in rather than, say, at their doors. (It's not even a particularly large block.) The caretaker texted me to say there might be something there for me the other day - I went down, yes there was, also two other parcels for other people, which I left at their doors on my way back up. Next day there were a couple more packages left in the same place.

 

[NoXion]

Warning over 'missed delivery' parcel scams this Christmas

Fraudsters target online shoppers with texts and emails claiming to be from DPD or Royal Mail

www.theguardian.com

Shit like this is why I got really angry with the TVLA (and with Royal Mail for abetting them), for their deceptive practice of leaving red cards with phone numbers on that look like those "missed delivery" cards. An absolutely scummy thing to do that utterly reeks of desperation, and why the TV licence should be abolished and replaced with funding via general taxation.

 

[Cerv]

Hermes have taken to leaving people's parcels in the hallway of the block I live in rather than, say, at their doors. (It's not even a particularly large block.) The caretaker texted me to say there might be something there for me the other day - I went down, yes there was, also two other parcels for other people, which I left at their doors on my way back up. Next day there were a couple more packages left in the same place.

we had Amazon drivers going that a lot. we don't even have post boxes for the flats in the lobby, so they were just dumping whole van loads on the floor next to the lift.
packages went missing and had to complain to get replacements sent, but it still kept happening.
only seemed to stop after I'd taken photos and posted on their public Facebook page (with names & addresses blacked out) to complain.
kind of wish I'd seriously followed through on my demand to invoice them for the time I spent doing their job by delivering to each flat. might've paid up just to be shut me up.

 

[FridgeMagnet]

we had Amazon drivers going that a lot. we don't even have post boxes for the flats in the lobby, so they were just dumping whole van loads on the floor next to the lift.
packages went missing and had to complain to get replacements sent, but it still kept happening.
only seemed to stop after I'd taken photos and posted on their public Facebook page (with names & addresses blacked out) to complain.
kind of wish I'd seriously followed through on my demand to invoice them for the time I spent doing their job by delivering to each flat. might've paid up just to be shut me up.

I should really have complained but I couldn't be arsed. I've complained to Hermes before and they do nothing. I've complained to shops that their packages have been shoddily delivered via Hermes and they don't care. I just try to avoid anything being delivered via Hermes now.

 

[Marty1]

Hermes have taken to leaving people's parcels in the hallway of the block I live in rather than, say, at their doors. (It's not even a particularly large block.) The caretaker texted me to say there might be something there for me the other day - I went down, yes there was, also two other parcels for other people, which I left at their doors on my way back up. Next day there were a couple more packages left in the same place.

I think Hermes regard that as a ‘successful delivery’.

 

[dessiato]

Bit of an off centre moan.

I ordered a cross trainer from Decathlon. It arrived four days early. I ordered a Liberty wash bag for Mrs Dess, it arrived three days early.

In neither case was I organised for receipt of said items. It was pure chance I was in on both occasions, thanks to CV19 restrictions. I'd organised everything for the advised delivery dates.

 

[Saul Goodman]

I ordered a cross trainer from Decathlon.

 

[Marty1]

DX Delivery left a package containing a bottle of brandy and a bottle of madeira (Christmas presents for my folks) unsigned for and on the pavement, lent against my front door. I'm bloody furious and incredibly lucky that it was still there when my daughter got home from work.

Not so very cheers - Louis MacNeice

Are RM delivering more parcels now?

I only ask as I’ve been working late shifts and have seen a few RM vans out late delivering parcels.

 

[Saul Goodman]

Are RM delivering more parcels now?

I only ask as I’ve been working late shifts and have seen a few RM vans out late delivering parcels.

Really? It's Christmas, you're a delivery driver, and you have to ask that?

 

[SpookyFrank]

Shit like this is why I got really angry with the TVLA (and with Royal Mail for abetting them), for their deceptive practice of leaving red cards with phone numbers on that look like those "missed delivery" cards. An absolutely scummy thing to do that utterly reeks of desperation, and why the TV licence should be abolished and replaced with funding via general taxation.

They have so many grotty little scams. There's also the 'what to expect in court' letter that looks a bit like, but most certainly is not, a summons for an actual court date.

 

[SpookyFrank]

Meanwhile, parcel force outright lied to me the other day and said they'd tried to deliver my parcel and left a card. I was at my desk six feet from the front door all day and nobody attempted to deliver anything. No card either, because they were never actually here, and without the card you can't tell the robot who answers the phone to redeliver yout parcel; nor can I go and collect it because I don't know where it is.

 

[kenny g]

Shit like this is why I got really angry with the TVLA (and with Royal Mail for abetting them), for their deceptive practice of leaving red cards with phone numbers on that look like those "missed delivery" cards. An absolutely scummy thing to do that utterly reeks of desperation, and why the TV licence should be abolished and replaced with funding via general taxation.

Haven't had a licence for years since the BBC were caught out with saville and haven't heard from the licensing bods since I notified them I don't watch live tv. Must be 8 or so years. If they attended the premises I would ask them if they were Jehovah's witnesses as they call more often.

 

[equationgirl]

Parcel force are delivering till quite late here, as are the RM parcels people.

 

[muscovyduck]

I've been raging at a couple delivery companies the past few days but I've finally clocked it's partly the fault of individual shops giving them the wrong address because they're using a fucked up automation system that can't handle anything that isn't the simplest number-street-city-postcode. Obviously other part of the blame still falls to the delivery companies because if this was the Royal Mail dealing with the cock up I'd have still got my fucking parcels.

Absolutely cheek of the current shop I'm having a problem with, I emailed them to say dpd are saying they tried to deliver but they didn't turn up, they've emailed back telling me to make sure I'm there for the re-delivery or else it'll get sent back to them. They even sent proof of the attempted delivery! I don't recognise the door in the photo. I've emailed them back. Lets see what happens next

 

[hash tag]

It is possible that in some instances, the issue is a problem with Google Google Maps postcode error leads delivery drivers on wild pizza chase

 

[izz]

Well ! ! It's like this, I ordered some wine for my friend to be delivered, they gave her a time so she took the dog for a walk and got back half an hour before the delivery slot to find a card in the door with 'Back Tues' written on it. I go to the site I ordered it from and found that, supposedly, they'd delivered the wine and she'd signed for it ! Understandably livid I emailed the company and the courier, giving them a solidly written and capitalised piece of my mind. I get a call from a very polite and concerned gentlemen who runs the company expressing sorrow etc and then suggesting that instead of 'Back Tues' the card actually said 'Back Door'.

They'd stashed it inside the back gate.

 

[hash tag]

As far as I can tell, nothing is being signed for at the moment. I have had two new phones in the last two months, neither was signed for

 

[Louis MacNeice]

As far as I can tell, nothing is being signed for at the moment. I have had two new phones in the last two months, neither was signed for

At Royal Mail we haven't had customers signing since the first lockdown; we are meant to make sure that the customer has actually taken delivery before we sign on their behalf (same goes for special deliveries.

Cheers - Louis (on my rest day) MacNeice

 

[kenny g]

My 8 bottles of Xmas wine from Adnams just arrived a day early after I ordered a day after the Xmas cut off date. So big thanks to yodel and starting to think I should have ordered more!

 

[kenny g]

Well ! ! It's like this, I ordered some wine for my friend to be delivered, they gave her a time so she took the dog for a walk and got back half an hour before the delivery slot to find a card in the door with 'Back Tues' written on it. I go to the site I ordered it from and found that, supposedly, they'd delivered the wine and she'd signed for it ! Understandably livid I emailed the company and the courier, giving them a solidly written and capitalised piece of my mind. I get a call from a very polite and concerned gentlemen who runs the company expressing sorrow etc and then suggesting that instead of 'Back Tues' the card actually said 'Back Door'.

They'd stashed it inside the back gate.

In Japan where everything is more organised and the script is even more confusing than English the driver would have a set of stamps he would use to stamp the message on the card. Even doctors use pre prepared stamps when writing prescriptions which is a bit concerning but actually considering the universal issues with doctors handwriting a very good idea.

 

[weltweit]

I decided not to risk the crowds in my local town and placed an order with Amazon. They told me my order would be delivered today. I checked at 8am and still all it said was "today" so I decided not to go out at all, rather I would have to stay in and wait for it.

It eventually arrived at 17:40 .. I waited the whole day.

I am certain their technology would permit them to be more precise than just "today" ..

 

[belboid]

I decided not to risk the crowds in my local town and placed an order with Amazon. They told me my order would be delivered today. I checked at 8am and still all it said was "today" so I decided not to go out at all, rather I would have to stay in and wait for it.

It eventually arrived at 17:40 .. I waited the whole day.

I am certain their technology would permit them to be more precise than just "today" ..

depends upon precisely who it was you ordered from, and which company they than use. Normally you do get more info, its not particularly useful, but it should give you a bit of a window. I think my last one said something like 14.30-15.30 and it came at 13.30

 

[weltweit]

depends upon precisely who it was you ordered from, and which company they than use. Normally you do get more info, its not particularly useful, but it should give you a bit of a window. I think my last one said something like 14.30-15.30 and it came at 13.30

I thought I ordered it from Amazon. Some books.

The delivery was by an unmarked white van, as soon as I had taken the packet the driver updated his system and it displayed as delivered on my tracking page. That was why I wondered how much more accurate they could have been, surely they would have been seeing how that driver was getting through his packages and therefore about when he would get to me. Just "morning or afternoon" would have been an improvement.

 

[cybershot]

I ordered a couple different products from Amazon and was encouraged to let them both be delivered on the same day to prevent multiple drops. I was t in a rush for any of them so seems a logical idea.
They’ve still sent them out separate so what was the point of that?

One has already arrived this morning. 2 8 way gangway extensions. In this box!


Which just contained these items which they could have just stuck delivery labels on!!

 

[existentialist]

I ordered a couple different products from Amazon and was encouraged to let them both be delivered on the same day to prevent multiple drops. I was t in a rush for any of them so seems a logical idea.
They’ve still sent them out separate so what was the point of that?

One has already arrived this morning. 2 8 way gangway extensions. In this box!

View attachment 244878
Which just contained these items which they could have just stuck delivery labels on!!

View attachment 244880

As we were packing for France, tried to explain the concept of "shipping air" to the ex. On reflection, I may have been judging her harshly, if even the professionals can ship that much air...

 

[dessiato]

I ordered some chocolates for my f-i-l, same site, same company, same order, same time and day. But one of will be delivered on xmas eve, the other Jan 2. However, since it means he'll get some for xmas, and the second for his birthday, it works out quite nicely, albeit by accident.