existentialist
Tired and unemotional
Just when I've needed the info on that app, it's usually crapped out on me.
Crap, unreliable parcel delivery/courier companies - feel free to vent here
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equationgirl
Respect my existence or expect my resistance
To be fair I do live in a big city, it might not be great in rural places.
NoXion
his soul is marching on
Great, so in order to have half-way decent services from DPD which I have already paid for, I have to surrender storage space on my phone, and bandwidth on my mobile connection, as well as whatever data of mine the designers of the app deem "necessary" to scrape from the device in order to work. Have you seen the level shit that many mobile apps demand access to in order to function? That shit is well out of control, and that's on top of the fact that many mobile apps are hot fucking garbage that could just as easily be replaced with a web page that does the same job.
Stuff like that is why I despise the whole notion of "apps", as opposed to just installing and running useful software on a device. The lure of convenience from a "free" (it's not free, you're paying with your personal data) app often serves as the cover for some seriously fucking dodgy practices that companies wouldn't dare to pull if they were offering a service that people paid for in money.
two sheds
Least noticed poster 2007
equationgirl
Respect my existence or expect my resistance
It was just a suggestion.
equationgirl
Respect my existence or expect my resistance
Breaks out in cold sweat...Some of us in rural places don't have mobile reception.
NoXion
his soul is marching on
I'm not having a go at you for making the suggestion, and I apologise if I gave that impression.
I'm upset that corporate greed and apathy has attached a whole bunch of strings to it.
Some of us in rural places don't have mobile reception.
Isn’t 5G on the way for all?
I’ve read it’s supposed to be the fourth industrial revolution.
existentialist
Tired and unemotional
I'll be surprised if even 5G will give blanket coverage.
quimcunx
imprimeo, lamino, distribuo
I had a good one a couple of weeks back. Email saying they would deliver the next day. I wasn't going to be around so changed instructions to deliver to shop down the road. Got confirmation. Then got text saying they couldn't deliver to the shop and would deliver to my address. Then got advice that they were delivering to my address today. Then got confirmation that my parcel was ready to collect at the shop, then text confirming delivery with a photo of a parcel propped up against my door.
Turns out they split my delivery into two parcels, one went to the shop and one to my address.
Turns out they split my delivery into two parcels, one went to the shop and one to my address.
existentialist
Tired and unemotional
Exactly my experience with UPS
equationgirl
Respect my existence or expect my resistance
I've had parcel RAGE so understand how annoying it can be.
two sheds
Least noticed poster 2007
I love it. I met someone who said he loved living in the village up the road but there were two drawbacks, one of which was no mobile coverage. I was
Bahnhof Strasse
Met up with Hannah Courtoy a week next Tuesday
I do understand there's other things going on, but UPS has taken over two weeks to fail to get me a laptop from China. So far it has gone from Kunshan to Shanghai where it cleared customs then sat for 4 days in transit, then got an export scan, then a mechanical failure caused a delay, then back in transit, followed by they were unable to load my package on to the plane as planned. Then this week it's gone on tour, first to Seoul, then back to Shanghai, back to Seoul, on to Cologne, then Stanford le Hope in Essex, then Crawley in Sussex, then today it was out for delivery, a UPS van parked opposite my house for two hours whilst the driver had a kip. But sadly not; An emergency situation or severe weather condition has delayed delivery. Followed up with: Due to global health events beyond our control, your package is being held for delivery at a later date.
And that's that. Good job don't need to work from anywhere other than the office during these troubled times...
And that's that. Good job don't need to work from anywhere other than the office during these troubled times...
Bahnhof Strasse
Met up with Hannah Courtoy a week next Tuesday
And now they have given up altogether. It’s been sat in Crawley since 25th March, they email daily to say they don’t have deliveries to my area, yet every day a UPS van parks up opposite and the driver has a sleep, between one and two hours. Now they’ve emailed to say they are returning it to sender. Not really sure what to do now. Lenovo outsource their shit to a company in Ireland who just don’t give a fuck, they say I should receive a refund in the next four months, hopefully. Ffs.
existentialist
Tired and unemotional
UPS are complete and utter cunts, aided by the most bureaucratically cumbersome - and utterly unfit - IT system. If I never use them again, it will be too soon.
planetgeli
There's no future in England's dreaming
It's Hermes. They are unbelievably crap. "We always deliver, just not necessarily to you" should be their motto.
cybershot
Well-Known Member
Not helped by at the moment most courier drivers are signing the parcel on your behalf. Luckily I have a porch so most of mine have arrived trouble free. Although they still do t knock the fucking door to let you know they were here.
so if it ends up going to the wrong address then fuck knows how you prove you never got something.
so if it ends up going to the wrong address then fuck knows how you prove you never got something.
bimble
floofy
It is a complete nightmare here at the moment, hard to find my house in normal times but now they have to open a closed gate past a row of orange bollards (national trust closed park). I need to just stop ordering anything during lockdown apart from what can go to amazon lockers at the nearby petrol station. 
The sign for delivery function has been removed from process for some time now for me and will likely be the case for other carriers also.
The method Amazon determine a delivery has been made to the correct address is by an exact geo location recorded at the moment a parcel is scanned (we scan only on customers doorstep) and when we swipe to move onto next drop (swipe after customer is present to accept parcel or when left in safe space) where another geo location is recorded.
It is a complete nightmare here at the moment, hard to find my house in normal times but now they have to open a closed gate past a row of orange bollards (national trust closed park). I need to just stop ordering anything during lockdown apart from what can go to amazon lockers at the nearby petrol station.
Are they still having trouble finding you?
Threaten to close your Amazon account and someone might start paying attention to sort it.
We had a new build address that drivers found impossible to find - eventually one driver found it and passed on the info to our boss who got Amazon to change the delivery marker correctly.
Can’t offer any advice regarding Hermes unfortunately.
gentlegreen
I hummus, therefore I am ...
My guy was doing so well recently with my plant deliveries...
To be fair it's possibly not just Hermes who have several times left parcels addressed to a woman in a nearby street with the same first three letters with a neighbour who also didn't check ...
This time I was complimented on my front door as seen in the photo when I delivered the package.
Hopefully she'll remember now, but I'm considering printing out the street name to stick under the number... Who knows, it might make the couriers take note ....
Had another email from them today which confirms a delivery will be made tomorrow. Cross check numbers in both mails and they match.
platinumsage
HaveMyPassword123
Just had my Nespresso machine delivered by DPD, cracked and broken on both sides, so seems like it got damaged in two different ways.
Im not sure I blame DPD though, it was packaged in its retail box and that was simply sent in a plastic bag. Apparently it’s a thing now where items are packaged from the factory for home delivery so the retailer doesn’t need to do any repackaging. The packing was obviously inadequate in this case though, as the box was only slightly bigger than the machine leaving little room for cushioning.
Im not sure I blame DPD though, it was packaged in its retail box and that was simply sent in a plastic bag. Apparently it’s a thing now where items are packaged from the factory for home delivery so the retailer doesn’t need to do any repackaging. The packing was obviously inadequate in this case though, as the box was only slightly bigger than the machine leaving little room for cushioning.
maomao
普費斯
Good. Now you can have a proper coffee.
gentlegreen
I hummus, therefore I am ...
Royal mail "local collect" ... I tried a new convenience store / "post office" and they were unable to give me what I'd ordered and I'm struggling to get anything done about it. The delivery email said it would be returned automatically if not collected and I would be refunded and that hasn't happened ...
oryx
Sitting on the bok of the day
Royal Mail, full stop.
They haven't been delivering regularly in our area for about the last four weeks.
Apparently, the managers at the sorting offices get a bonus if they manage not to go over a certain budget on overtime/temp staff.
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