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Crap, unreliable parcel delivery/courier companies - feel free to vent here

Indeed. Let's sneer at people working under those conditions which make that actual real job not one of those 'proper' jobs like you have or would consider doing.
 
Sister sent a parcel of food to my mother ,who can't get out, from Morrissons and then phoned to see if it had arrived.It hadn't so I was asked to look for it.Sister had a photo of the parcel propped against a large sliding door.The location seemed familiar and indeed it was the door of the milking-parlour at the local farm.Shortly afterwards we noticed the looming- figure of the farmer's wife who had kindly brought our parcel.We were clearly keeping her from her work as she had green shit all over her and especially in her hair.We thanked her for the parcel which was also covered in green shit.
 
managers are doubtless crap but my royal mail posties are wonderful :cool:

regular postie over a few years singlehandedly converted my dog from being aggressive to anyone who came round to running out to meet them to get her treat every time he appeared.

More recent postie also leaves a treat for her each time she leaves something in the post box. (unfortunately I don't pick it up every day so last week I opened it to find five treats in various states of decay with the earliest one a near-liquid fungal mess :( )

I wish all companies who delivered used posties :(
 
managers are doubtless crap but my royal mail posties are wonderful :cool:

regular postie over a few years singlehandedly converted my dog from being aggressive to anyone who came round to running out to meet them to get her treat every time he appeared.

More recent postie also leaves a treat for her each time she leaves something in the post box. (unfortunately I don't pick it up every day so last week I opened it to find five treats in various states of decay with the earliest one a near-liquid fungal mess :( )

I wish all companies who delivered used posties :(
Yes, our posties are great and my partner gets the lowdown on what's happening at the sorting office from them!

I wish the Royal Mail could be renationalised and used a lot more - with the boom in online shopping, not just because of Covid but because of general shopping trends, it could be a great and successful organisation in the right hands. Which is definitely not what it is in at the moment.
 
That Amazon feature where they take a photo of your package has turned out to be useful.

My parcel was delivered today but not to my house :facepalm:
 
That Amazon feature where they take a photo of your package has turned out to be useful.

My parcel was delivered today but not to my house :facepalm:

Ha, yeah - we get reprimanded off Amazon if our snaps don’t meet their standards (drivers foot in shot, any blurring etc).
 
Do Amazon even care? Somone places and order, they get their cash, parcel gets delivered...i suspect their customer services is not very good in this respect.
 
Surely Amazon are wise enough to make sure the photos are geotagged and time/date stamped so they can instantly look up the co-ordinates and see when and where the parcel was delivered? Marty1?

Yep, but they only check that when a customer complains they haven’t got parcel.

As soon as they verify the parcel has been delivered to incorrect address/location via geo code - they re-send out customers order (Supine) and drivers gets a concession against him.
 
Do Amazon even care? Somone places and order, they get their cash, parcel gets delivered...i suspect their customer services is not very good in this respect.



I just wish Bezos was as obsessed with treating his workers with the same respect.
 
Yep, but they only check that when a customer complains they haven’t got parcel.

As soon as they verify the parcel has been delivered to incorrect address/location via geo code - they re-send out customers order (Supine) and drivers gets a concession against him.

What's a concession against a driver? I'm happy if they resend my parcel but I wouldn't want a driver to get into trouble.
 
What's a concession against a driver? I'm happy if they resend my parcel but I wouldn't want a driver to get into trouble.

It’s a percentage score against his/her name for the working week.

Amazon pay a bonus to driver agencies that get a group score below a certain level (absurdly difficult to achieve). The more driver concessions - the less chance bonus is awarded. Drivers who regularly get concessions are usually finished by driver agency bosses themselves or pressured to by Amazon.

For a short period of time we (my driver agency) were consistently hitting bonus so Amazon just lowered the concession score that if you hit as a group meant you didn’t hit bonus.
 
I've just had an email from Yodel to say my parcel has been delivered.

Except no one has been anywhere near my front door all morning!

I thought I ought to walk down to the road through my front garden to see if I could find it.

And, yes, there it was perched on a low wall nestled in amongst the plants! :facepalm:

£300 worth of equipment just left in my garden! :mad:

A couple of weeks ago after some very heavy rain I found a soggy cardboard box in the same place which was a delivery for my neighbour who couldn't find it after they'd also had an email to say their parcel had been delivered.

I wonder if it's the same courier.

Yodel have sent me an email to ask them to "Rate your delivery". I'm wondering what I should say. :D
 
I've just had an email from Yodel to say my parcel has been delivered.

Except no one has been anywhere near my front door all morning!

I thought I ought to walk down to the road through my front garden to see if I could find it.

And, yes, there it was perched on a low wall nestled in amongst the plants! :facepalm:

£300 worth of equipment just left in my garden! :mad:

A couple of weeks ago after some very heavy rain I found a soggy cardboard box in the same place which was a delivery for my neighbour who couldn't find it after they'd also had an email to say their parcel had been delivered.

I wonder if it's the same courier.

Yodel have sent me an email to ask them to "Rate your delivery". I'm wondering what I should say. :D
Yeah, it's tough, you don't want any sanctions against the driver but equally you do want to point out that leaving an item on a low wall accessible to all is abandonment, not delivery.
 
I haven’t had a yodel delivery for years, didnt know they were still around.

FWIW I’ve found hermes, parcelforce, DPD etc all much the same nowadays, haven’t had a problem with any of them for yonks. I appreciate it might be different for those living in flats or isolated/confusing places.
 
My parcel experience today has been exceptional. Ordered new hard drive yesterday afternoon, delivered today. Ordered new mobile phone yesterday afternoon, delivered this morning. Neither of the two parcels were signed for/witnessed or whatever and no ID checked. We had a box of fair trade food delivered today and the courier insisted on a photograph as proof of delivery!
 
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