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I think that might be the final straw for me at the RailUK forums

He had to take time out of his busy schedule to write a letter of complaint and post about it on the internet. It's not unreasonable to expect all rail staff to have memorised all the nuances of the ticket restrictions :rolleyes:


I suspect that that’s a part of the indignation here: I suspect that Bungle73 feels that staff who’s job it is to help travellers with their tickets ought to know every single detail and all the minutiae of those tickets. After all, he does, so why is it such an effort for others.

As for me, I’m always astonished and delighted when I ask a platform guard which train I need and they actually know it without looking it up!

Not everyone has the prodigious memory skills and sense of involvement that Bungle does when it comes to trains and timetables. I can’t even remember details of my own - albeit irregular - journeys. And even if some employees can and do have these skills, it’s not possible for the train companies to ensure that all their employee staff do. Can you imagine if they only employed folk with encyclopaedic understanding of the railways?
 
Nuances? Do you even have a clue about what you are taling about? If rembering that one simple thing.... A simple thing that is a FUNDEMATAL aspect of tickets.......if too hard she should be sweeping floors and not on the gate line. Why do you people insist on making excuses?

How many customers do you reckon she'd deal with any given day, mind. Everybody gets it wrong once in a while.
 
How many customers do you reckon she'd deal with any given day, mind. Everybody gets it wrong once in a while.
What the hell does how many pax she's dealt with have to do with the price of fish? This wasn't "getting it wrong once in a while" it was making a MAJOR error regarding a simple and important and high profile part of ticket validity.
 
What the hell does how many pax she's dealt with have to do with the price of fish? This wasn't "getting it wrong once in a while" it was making a MAJOR error regarding a simple and important and high profile part of ticket validity.

Well, at least the trauma has passed and everyone's moved on. Barring delays.
 
Bungle73 is correct - cross-London validity of national rail tickets really is ticketing 101 and anyone working on the tube should be completely familiar with it. It's the equivalent of bar staff not knowing what beer is.
 
It’s impossible for us to know about this without you drawing attention to it. Hence you brought it up.
Er no. The only thing I did was post about thinking I was banned, with a link the last thread I was involved in. It was other people who decided to go to town on it. I never mentioned anything else about it.
 
What the hell does how many pax she's dealt with have to do with the price of fish? This wasn't "getting it wrong once in a while" it was making a MAJOR error regarding a simple and important and high profile part of ticket validity.
Pax?
 
It is. Like when someone is tickling you to death and you’ll kill them if they don’t stop. Hollering PAX! at them avoids total war.
Yeah, when we played tig at school, you couldn't be caught if you crossed fingers on both hands and said PAX or PAGS
 
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