Are you fucking thick? She NEVER recitified her mistake. Stop fucking making things about a situation when you weren't even there. Just stop taking to me.
I think that might be the final straw for me at the RailUK forums
- Thread starter Bungle73
- Start date
Orang Utan
Psychick Worrier Ov Geyoor
what do you want to happen? you got through, after a moment of confusion. Most customers would be a little annoyed, but would notch it up to experience and would not resent the person who made the mistake.
neonwilderness
What would Badgers do?
Did you take this approach with the staff on the gates?
Bahnhof Strasse
Met up with Hannah Courtoy a week next Tuesday
TWO forums.
Does that include this one?
Orang Utan
Psychick Worrier Ov Geyoor
If she let you through, she did rectify her mistake. if she didn't fine you, she didn't even make a mistake that needed rectifying.
Why do you think that staff should be left to go on hassling customers and giving our false information?
I never posted about it here................................
krtek a houby
Merry Xmas!
Orang Utan
Psychick Worrier Ov Geyoor
what do you want to get out of this? an apology? a promise that the staff member is punished or retrained? I am struggling to understand what you think the problem is. you had a valid ticket. the staff member thought you didn't, but must have realised they'd made a mistake, as they let you through. Surely that should mean the matter is resolved?
Rubbish.
Orang Utan
Psychick Worrier Ov Geyoor
why? explain the situation again, cos not one of us has seemed to have grasped why you think this is rubbish
heinous seamus
Perfect in an empty room
Yet here we are discussing it.
Why on earth would I do a horrible prick like you a favour?
krtek a houby
Merry Xmas!
Sweariest game of Mornington Crescent ever.
Bahnhof Strasse
Met up with Hannah Courtoy a week next Tuesday
Tbf she should have rushed out in to Parliament Sq and prostrated herself at the feet of Churchill’s statue and begged forgiveness for this heinous act.
SheilaNaGig
Break requested
But she didn’t hassle you Bungle73 . Unless I’ve misread your posts, you approached her becasue your ticket didn’t work in the machine, she said the machine was correct, you explained why she and the machine were wrong, then she let you continue your journey.
It does look as if she made an honest mistake; she accepted your explanation and let you through.
You then wrote a letter of complaint about her not knowing the finer detail of the ticketing criteria, you received a letter agreeing with you that a mistake has made and that it would be addressed with the employee.
That doesn’t add up to her hassling you. She made a mistake, and backed down.
editor
hiraethified
This is how WW1 started.
neonwilderness
What would Badgers do?
He was wronged and had a couple of minutes added to his journey though. It's absolutely outrageous.
SheilaNaGig
Break requested
But how was he wronged though.
The machine was not programmed to recognise his ticket correctly. Or a glitch in the matrix of whatever. If others have experienced the same issues then if course it needs to be rectified. But Bungle hasn’t been wronged there.
He spoke with a woman who made a mistake by initially upholding the decision of the machine, and then changed her position and allowed Bungle to continue the journey. No sin there either.
I see that Bungle73 believes he was wronged but I can’t see where that wrong occurred.
I think they were being sarcastic.
SheilaNaGig
Break requested
On the other hand, a moment or two’s delay is indeed outrageous. It’s the reason I race against the sat-nav’s estimated time of arrival.
SheilaNaGig
Break requested
I know. Hence my second reply.
But Bungle seems incapable of grasping such nuances so I’m engaging with his argument as a fail safe.
Yes she did. She let you through the gate. You troublemaker.
neonwilderness
What would Badgers do?
He had to take time out of his busy schedule to write a letter of complaint and post about it on the internet. It's not unreasonable to expect all rail staff to have memorised all the nuances of the ticket restrictions
Nuances? Do you even have a clue about what you are taling about? If rembering that one simple thing.... A simple thing that is a FUNDEMATAL aspect of tickets.......if too hard she should be sweeping floors and not on the gate line. Why do you people insist on making excuses?He had to take time out of his busy schedule to write a letter of complaint and post about it on the internet. It's not unreasonable to expect all rail staff to have memorised all the nuances of the ticket restrictions
Did I bring it up? NO!
I've already explained what happened a million times. Just go and read the thread at RailUK.
neonwilderness
What would Badgers do?
That's not good enough. They should be able to recite any part to the letter on request, or face instant dismissal.
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