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I think that might be the final straw for me at the RailUK forums

No. You're an unpleasant turd because you went out of your way to cause the woman trouble because she inconvenienced you for a few moments before rectifying her mistake. You're a thoroughly nasty individual.
Are you fucking thick? She NEVER recitified her mistake. Stop fucking making things about a situation when you weren't even there. Just stop taking to me.
 
What fucking "vendetta"? Why are you people insisting on making shit up? It's not complicated, it's very, very simple. Why are you people making excuses for someone's utter incompetence?
what do you want to happen? you got through, after a moment of confusion. Most customers would be a little annoyed, but would notch it up to experience and would not resent the person who made the mistake.
 
what do you want to happen? you got through, after a moment of confusion. Most customers would be a little annoyed, but would notch it up to experience and would not resent the person who made the mistake.
Why do you think that staff should be left to go on hassling customers and giving our false information?
 
Why do you think that staff should be left to go on hassling customers and giving our false information?
what do you want to get out of this? an apology? a promise that the staff member is punished or retrained? I am struggling to understand what you think the problem is. you had a valid ticket. the staff member thought you didn't, but must have realised they'd made a mistake, as they let you through. Surely that should mean the matter is resolved?
 
what do you want to get out of this? an apology? a promise that the staff member is punished or retrained? I am struggling to understand what you think the problem is. you had a valid ticket. the staff member thought you didn't, but must have realised they'd made a mistake, as they let you through. Surely that should mean the matter is resolved?


Tbf she should have rushed out in to Parliament Sq and prostrated herself at the feet of Churchill’s statue and begged forgiveness for this heinous act.
 
Why do you think that staff should be left to go on hassling customers and giving our false information?


But she didn’t hassle you Bungle73 . Unless I’ve misread your posts, you approached her becasue your ticket didn’t work in the machine, she said the machine was correct, you explained why she and the machine were wrong, then she let you continue your journey.

It does look as if she made an honest mistake; she accepted your explanation and let you through.

You then wrote a letter of complaint about her not knowing the finer detail of the ticketing criteria, you received a letter agreeing with you that a mistake has made and that it would be addressed with the employee.

That doesn’t add up to her hassling you. She made a mistake, and backed down.
 
But she didn’t hassle you Bungle73 . Unless I’ve misread your posts, you approached her becasue your ticket didn’t work in the machine, she said the machine was correct, you explained why she and the machine were wrong, then she let you continue your journey.

It does look as if she made an honest mistake; she accepted your explanation and let you through.

You then wrote a letter of complaint about her not knowing the finer detail of the ticketing criteria, you received a letter agreeing with you that a mistake has made and that it would be addressed with the employee.

That doesn’t add up to her hassling you. She made a mistake, and backed down.
This is how WW1 started.
 
But she didn’t hassle you Bungle73 . Unless I’ve misread your posts, you approached her becasue your ticket didn’t work in the machine, she said the machine was correct, you explained why she and the machine were wrong, then she let you continue your journey.

It does look as if she made an honest mistake; she accepted your explanation and let you through.

You then wrote a letter of complaint about her not knowing the finer detail of the ticketing criteria, you received a letter agreeing with you that a mistake has made and that it would be addressed with the employee.

That doesn’t add up to her hassling you. She made a mistake, and backed down.
He was wronged and had a couple of minutes added to his journey though. It's absolutely outrageous.
 
He was wronged and had a couple of minutes added to his journey though. It's absolutely outrageous.


But how was he wronged though.

The machine was not programmed to recognise his ticket correctly. Or a glitch in the matrix of whatever. If others have experienced the same issues then if course it needs to be rectified. But Bungle hasn’t been wronged there.

He spoke with a woman who made a mistake by initially upholding the decision of the machine, and then changed her position and allowed Bungle to continue the journey. No sin there either.

I see that Bungle73 believes he was wronged but I can’t see where that wrong occurred.
 
He had to take time out of his busy schedule to write a letter of complaint and post about it on the internet. It's not unreasonable to expect all rail staff to have memorised all the nuances of the ticket restrictions :rolleyes:
Nuances? Do you even have a clue about what you are taling about? If rembering that one simple thing.... A simple thing that is a FUNDEMATAL aspect of tickets.......if too hard she should be sweeping floors and not on the gate line. Why do you people insist on making excuses?
 
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