The staff were dead nice but only to people who were dead nice back. There wasnt any 'the customer is always right' nonsense either. Fon was Rob Gordon wasnt it? He was so chilled. I remember around the time I started he had just bought a vinyl cutting machine and he would make a tune in the studio and then play it out to see what kind of reaction it got. Are you from Sheffield Mattym ?
I don't think there were many record shops that were of the customer is always right mentality, but then there were some who went out of their way to be mardy & I can genuinely say that never happened in Sheff & the even smaller places had really friendly staff. Cushty/Cushdy records an example of that, dunno how you spell it. Think that was in the Forum & had a great selection of records. Remember again, bumping in to the owner in the Marcus Garvey in Notts & him being pretty amazed that I knew about his shop.