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Thérèse Coffey’s ‘be positive’ order angers UK health workers
New minister issues ‘patronising’ instructions, including ban on use of Oxford comma
www.ft.com
The new UK health secretary has riled healthcare workers by telling them to “be positive” and avoid using policy wonk “jargon” as they grapple with job cuts and the deepening cost of living crisis.
Thérèse Coffey, who was appointed by prime minister Liz Truss this month, issued the guidance to hundreds of health staff in an email last Thursday.
Staff were also told to avoid using “Oxford commas” — referring to the contested punctuation mark that precedes the last item on a written list.
Insiders said that the instructions — entitled “New secretary of state ways of working preferences” — had been published on the Department of Health and Social Care’s intranet. An email, seen by the Financial Times, shows Coffey’s guidance was also forwarded to UK Health Security Agency staff.
The rubric has angered health workers, many of whom were on the front lines during the Covid pandemic and who now face real-terms pay cuts and added pressures as infection rates are expected to rise over the winter.
Coffey’s office asked employees to “be precise” and “be positive — if we have done something good, let us say so and avoid double negatives”.
The email was “super patronising . . . It does make you consider if you’re in the right place when a new minister comes in with this,” said one person with knowledge of the mood at the UKHSA.
“The idea that we have to frame issues positively indicates a person who doesn’t want to deal with problems, so that’s not encouraging,” they added.