PTK
Paul Kegan
SELMS is a consortium of fourteen local authority public library services in England.
The computer system for SELMS was recently “upgraded”.
The upgrade took three weeks, rather than the one week that was planned.
The upgrade has caused many problems, a library worker told me.
I owed 97 p in fines for overdue books, but the system stated that I owed £15.05!
One of the books that I had borrowed had fallen off the system. The library worker asked me to read the bar code over the telephone, so that she could put it on the system.
I predict that this fiasco will lead to a number of books disappearing from libraries in the local authority areas of Brighton & Hove, Buckinghamshire, Camden, Hertfordshire, Kent, Medway, Milton Keynes, Reading, Richmond upon Thames, Slough, Southwark, Southend-on-Sea, West Berkshire, and Windsor & Maidenhead, all of which are part of SELMS.
I suggest that anyone who lives in an area covered by SELMS asks their local library authority some questions about this. Why was the “upgrade” necessary”? How much did it cost? How much was the private contractor paid for making such a mess?
SELMS | Home
The computer system for SELMS was recently “upgraded”.
The upgrade took three weeks, rather than the one week that was planned.
The upgrade has caused many problems, a library worker told me.
I owed 97 p in fines for overdue books, but the system stated that I owed £15.05!
One of the books that I had borrowed had fallen off the system. The library worker asked me to read the bar code over the telephone, so that she could put it on the system.
I predict that this fiasco will lead to a number of books disappearing from libraries in the local authority areas of Brighton & Hove, Buckinghamshire, Camden, Hertfordshire, Kent, Medway, Milton Keynes, Reading, Richmond upon Thames, Slough, Southwark, Southend-on-Sea, West Berkshire, and Windsor & Maidenhead, all of which are part of SELMS.
I suggest that anyone who lives in an area covered by SELMS asks their local library authority some questions about this. Why was the “upgrade” necessary”? How much did it cost? How much was the private contractor paid for making such a mess?
SELMS | Home