The Department of Work and Pensions (DWP) is using a highly secretive algorithm forcing disabled people into gruelling and invasive benefit fraud investigations.
To date the government has failed to provide any details about the algorithm. We don’t know how it works, how and why people are flagged for investigation, what information or data about us is used in this decision making, how the government is ensuring the rights of disabled people are protected and what checks and balances are in place to ensure that this algorithm doesn’t destroy lives.
But we do know the impact of the algorithm on our community. It is fear, confusion and endless cycles of bureaucracy. We live in fear of the brown envelope. Or the out-of-the blue phone call, that fails to explain why we’ve been flagged.
That brown envelope, or that phone call, lets us know we’ve been pinpointed by the algorithm and that our lives could be about to be thrown into turmoil. Once flagged by the algorithm, an automated system is kick-started that forces targeted people to repeatedly explain why they need payments in an aggressive and humiliating process that can last up to a year.
We know that the
DWP doesn’t always get these decisions right, particularly when it comes to disabled people. Incorrect decisions are made so often, in fact, that wrong decisions have to be
overturned every minute of the working day. Whether or not people receive benefits can be a matter of life and death for some.
What are we doing about it?
We are the
Greater Manchester Coalition for Disabled People, an organisation run and controlled by disabled people. We exist to promote the independence and inclusion of disabled people in society, and to challenge the discrimination disabled people face. We are supported by
Foxglove, a non-profit fighting to make technology fair. We have issued legal correspondence seeking more information about this algorithm. If it’s unlawful, we will challenge it in court. But we need your help. Please donate whatever you can afford to help make this possible.
We have given the government 21 days to respond to our legal letter. We will let you know as soon as we receive a response. If we don’t get satisfactory answers, and the information we need about this algorithm, we will bring a judicial review.
What does the law say?
The government has a legal obligation to provide answers about how this algorithm works, what safeguards have been put in place to stop discriminatory decision making and what people can do if they believe a decision has been made about them unfairly.
The law says that the government must be transparent in this type of decision making. This includes Article 5(1)(a) of the GDPR, Article 8 of the European Convention on Human Rights as well as and the common law principle of transparency. We believe that the government is breaking the law by keeping this secret.
Why do we need to raise money?
We hope the DWP will give us the answers we need in response to our legal letter. If they don’t, or if their response reveals further issues with the algorithm, we are prepared to go to court to make this right. But we need your support to make that possible.
We are launching this crowdfunder to cover the cost risks associated with the case. Our legal team work on ‘conditional fee agreements’. That means they only recover their costs from the other side if we win. But if we lose in court, we could have to pay the other side's costs. If we bring a judicial review we will be asking the court for a “Cost Capping Order”. If the court grants that it means that there would be a limit on the amount we can be forced to pay in the event we lose. To make this case possible we need to raise £10,000.
What happens to funds raised if we don’t spend it on legal fees?
If for some reason we don’t need to spend all the donations on this case or if we don't end up in court, you will be offered a refund. Should you choose not to request a refund your donation will go to us, the Greater Manchester Coalition for Disabled People to support our work fighting for the rights of disabled people in society.