Atos Medicals - Questions, Answers and Support

[tufty79]

good news on the most recent update, culder; i'm really sorry to hear how much they're messing you around. keeping everything crossed that the woman you spoke to this morning's got it right this time x

 

[Glitter]

After a look around, I've found this e-mail address for complaints -
customer-relations@atoshealthcare.com

Is that what you used, Audio?

Blind copy your MP into it. Email you MP first making a complaint and explain that you will be copying him/her into the correspondence. But do it blind. Then you have evidence that it was sent/received and they won't know that you do. Tell them after they've replied what you did and copy the MP into every piece of correspondence from thereon in.

 

[Glitter]

Thanks, Violent.

The saga continues - This morning I was phoned by someone who said there was no record of last week's conversation, but he said he would pass it on to someone else. I was phoned again about an hour later, by a woman who also couldn't see any reference to my new decision, but after putting me on hold for about a minute she said she had found it! Woohoo! Apparently she had access to docs that the other people I'd spoken to didn't have, and she was now able to confirm my WRAG decision. I asked when I can expect to see something in the post about it, and she said 7-10 days (working days, that is, so a couple of weeks).

Okay, I'll take that. But I'm still not holding my breath in the next couple of weeks...

Hey Culder. I was over in the old office this morning and spoke to your other half. Can you ask them to fax it to him? They could even email it.

That might put the shits up 'em.

 

[ViolentPanda]

Thanks, Violent.

The saga continues - This morning I was phoned by someone who said there was no record of last week's conversation, but he said he would pass it on to someone else. I was phoned again about an hour later, by a woman who also couldn't see any reference to my new decision, but after putting me on hold for about a minute she said she had found it! Woohoo! Apparently she had access to docs that the other people I'd spoken to didn't have, and she was now able to confirm my WRAG decision. I asked when I can expect to see something in the post about it, and she said 7-10 days (working days, that is, so a couple of weeks).

Okay, I'll take that. But I'm still not holding my breath in the next couple of weeks...

Bastards do their mail-shots thursday and friday, then send everything out 2nd class. Apparently it's "easier" for them to print everything toward the end of the week, and fuck it being easier for anyone else.

 

[Minnie_the_Minx]

According to 'Benefits and Work': "The Video they didn't want you to see...."

According to Black Triangle, it's been removed - again!

 

[Greebo]

According to Black Triangle, it's been removed - again!

Why oh why does that not surprise me?

 

[audiotech]

So much for "transparency". You couldn't make this shit up. Oh, they have.

 

[Minnie_the_Minx]

Why oh why does that not surprise me?

and furthermore, it's not looking good for recorded assessments

http://www.change.org/petitions/ato...rd-my-disability-assessment-cc-dwppressoffice

 

[Greebo]

and furthermore, it's not looking good for recorded assessments

http://www.change.org/petitions/ato...rd-my-disability-assessment-cc-dwppressoffice

Signed.

 

[equationgirl]

and furthermore, it's not looking good for recorded assessments

http://www.change.org/petitions/ato...rd-my-disability-assessment-cc-dwppressoffice

Signed.

This is a claimant's right, not a fucking luxury. For those with any kind of cognitive or memory disability, it is essential that a true recording be made.

Fucking bleating Atos wankers. May they rot in hell.

 

[Minnie_the_Minx]

Signed.

This is a claimant's right, not a fucking luxury. For those with any kind of cognitive or memory disability, it is essential that a true recording be made.

Fucking bleating Atos wankers. May they rot in hell.

I reckon the petition should have its own page do you think, to get more votes, before it gets buried in this thread?

 

[Minnie_the_Minx]

am I right in thinking she's only petitioning the DWP and Atos?

Would the petition not be better off on this page? Oh, apparently you can search by department there, but I'm struggling to find that particular one

http://epetitions.direct.gov.uk/

 

[Quartz]

and furthermore, it's not looking good for recorded assessments

http://www.change.org/petitions/ato...rd-my-disability-assessment-cc-dwppressoffice

FFS!

The police manage to record all interviews; why can't ATOS?

 

[equationgirl]

am I right in thinking she's only petitioning the DWP and Atos?

Would the petition not be better off on this page? Oh, apparently you can search by department there, but I'm struggling to find that particular one

http://epetitions.direct.gov.uk/

Perhaps you can't if she's petitioning a private body? I don't know. Mind you there's easily half a dozen all about the assessments and atos already.

And one called '

Cancel benefits for work shy who do nothing but breed.​

'

 

[equationgirl]

FFS!

The police manage to record all interviews; why can't ATOS?

Because they don't want to - there will then be too much definitive proof that the Atos system doesn't work and is profiting from the sick and disabled.

 

[Minnie_the_Minx]

Perhaps you can't if she's petitioning a private body? I don't know. Mind you there's easily half a dozen all about the assessments and atos already.

And one called '

Cancel benefits for work shy who do nothing but breed.​

'

FFS

Saw one demanding that Big Ben keeps its name. They must have pretty boring lives

 

[Quartz]

Because they don't want to - there will then be too much definitive proof that the Atos system doesn't work and is profiting from the sick and disabled.

I can't argue with you there.

 

[equationgirl]

FFS

Saw one demanding that Big Ben keeps its name. They must have pretty boring lives

First world problems ftw

 

[ericjarvis]

Because they don't want to - there will then be too much definitive proof that the Atos system doesn't work and is profiting from the sick and disabled.

I can't speak for anyone else's experience, but mine was that the paperwork they sent the DWP contained outright lies about how I had answered some questions.

 

[Greebo]

I can't speak for anyone else's experience, but mine was that the paperwork they sent the DWP contained outright lies about how I had answered some questions.

Had that from two of the doctors who did it, one of whom was (at the time) a very well respected local GP. One of them sufficiently forgot all his medical training so far as to repeatedly shout at my caree, when he was already visibly extremely distressed (due to a migraine exacerbated by drilling outside). Hypocratic oath? Hypocritical, more like.

To be fair, another GP who did the DLA medical was polite, gentle mannered, and didn't tell so much as a half truth on the form.

 

[Minnie_the_Minx]

Had that from two of the doctors who did it, one of whom was (at the time) a very well respected local GP. One of them sufficiently forgot all his medical training so far as to repeatedly shout at my caree, when he was already visibly extremely distressed (due to a migraine exacerbated by drilling outside). Hypocratic oath? Hypocritical, more like.

To be fair, another GP who did the DLA medical was polite, gentle mannered, and didn't tell so much as a half truth on the form.

That's out of order

Himself's never been for a medical so nice to know what to possibly expect

 

[Greebo]

That's out of order

Himself's never been for a medical so nice to know what to possibly expect

Tbf, the doctors who did the IB medical on VP seemed to behave okay towards him, although they seemed to be considerably less sympathetic towards those who seemed physically intact in the waiting room.

He hasn't been migrated to ESA yet (touch wood). Sufficient unto the day and all that.

 

[equationgirl]

I can't speak for anyone else's experience, but mine was that the paperwork they sent the DWP contained outright lies about how I had answered some questions.

Sadly, this does not appear to be an isolated incident, judging by the reports on the internet in the press.

In the absence of recordings, however, Atos can claim (untruthfully, obviously) that it was just a misunderstanding on the atos assessor's part, or that the claimant didn't say that, and given that these are some of the most vulnerable people in society, they bank on the fact that not everyone will fight back simply because they are vulnerable.

It's state sanctioned bullying, with the taxpayer picking up the tab.

 

[WouldBe]

http://www.change.org/petitions/ato...rd-my-disability-assessment-cc-dwppressoffice

Signed.

 

[WouldBe]

In the absence of recordings, however, Atos can claim (untruthfully, obviously) that it was just a misunderstanding on the atos assessor's part, or that the claimant didn't say that

ATOS would have big problems in my case as the nurse was medically wrong.

Which reminds me I still haven't got round to reporting the cow to the nursing and midwifery council yet.

 

[Greebo]

ATOS would have big problems in my case as the nurse was medically wrong.

Which reminds me I still haven't got round to reporting the cow to the nursing and midwifery council yet.

Well, put a reminder to do it where you won't miss or ignore it. You owe it to others who could be done by that person.

 

[WouldBe]

Well, put a reminder to do it where you won't miss or ignore it. You owe it to others who could be done by that person.

I am going to do it. I've been a bit busy since the assessment with fighting appeals and tribunals, then filling in mountains of paperwork for DLA, ESA and JSA. Now that's all done with, apart from trying to get my GP of his backside, I might now have the time and energy to do it.

 

[Minnie_the_Minx]

Not sure if anyone's aware of this. Old(ish) news, but not sure if I've seen it mentioned here

The company ATOS Healthcare – which is contracted by the Department for Work and Pensions to carry out medical assessments for welfare claimants – is gagging its doctors from speaking out by using the draconian Official Secrets Act, Liberal Conspiracy can reveal today.

http://liberalconspiracy.org/2012/0...-forces-doctors-to-sign-official-secrets-act/

http://www.guardian.co.uk/society/2012/apr/12/atos-doctors-sign-official-secrets-act

 

[ViolentPanda]

Signed.

This is a claimant's right, not a fucking luxury. For those with any kind of cognitive or memory disability, it is essential that a true recording be made.

Absolutely.

Fucking bleating Atos wankers. May they rot in hell.

Is this Grayling who's in charge of this clusterfuck? Whoever it is, I feel a letter coming on, perhaps one with lots of signatures that gets forwarded to the newsdesks of the dailies. Wonder if any of the "great and good" could be persuaded to sign it...?

 

[Minnie_the_Minx]

Just found this on the Atos Miracles Facebook page