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Crap, unreliable parcel delivery/courier companies - feel free to vent here

Im a bit confused - does your parcel show that Amazon have it at a depot?
No, I was getting confused with another delivery (it's early).

Amazon just show it as Customer rescheduled delivery for 7th December (clearly passed).
 
No, I was getting confused with another delivery (it's early).

Amazon just show it as Customer rescheduled delivery for 7th December (clearly passed).

Yeah, that’s definitely lost in the system I’d say.

I’d suggest contacting Amazon or (maybe easier) just cancel the order then reorder.
 
OH ordered some cleaning materials / equipment.
Finally got a call yesterday, the delivery driver was at a nearby landmark building, unable to find the address (almost a mile away). I know it is a rural area ...
It is only 10 days late.
 
That's just about anything that might be wanted (apart from a few of the items that are a bit animal in nature).
Plastic or books !
It's astonishing. The only reason I could think is that you'd have to lie (I just lied), and then if any claim arose, they could disallow it. But that seems pretty Machiavellian...
 
It's astonishing. The only reason I could think is that you'd have to lie (I just lied), and then if any claim arose, they could disallow it. But that seems pretty Machiavellian...

I got refused by the post office for sending an android phone battery back to supplier, I was astonished to be told by the clerk that it was a prohibited item (she was sympathetic) - so I just went to another post office about a mile away and lied about package contents (said it was a usb cable) and supplier received faulty battery back the next day (Royal Mail special delivery service).

Pretty bizarre stuff as the original clerk did tell me that the battery could only be sent if it was part of a phone, not separated :confused:

Edit: supplier shipped replacement battery by DPD.
 
I got refused by the post office for sending an android phone battery back to supplier, I was astonished to be told by the clerk that it was a prohibited item (she was sympathetic) - so I just went to another post office about a mile away and lied about package contents (said it was a usb cable) and supplier received faulty battery back the next day (Royal Mail special delivery service).

Pretty bizarre stuff as the original clerk did tell me that the battery could only be sent if it was part of a phone, not separated :confused:
I do understand the lithium ion thing - they really can be lethal - although the "not in a device" thing is bizarre. And there's a lot on that list which is common sense - infectious materials, human flesh, etc. I can even see why they might be reluctant on perfume, given the flammability of alcohol. But a lot of the stuff on that list is, frankly, weird. "Art"? "Clothing"?
 
And there's a lot on that list which is common sense - infectious materials, human flesh, etc. I can even see why they might be reluctant on perfume, given the flammability of alcohol. But a lot of the stuff on that list is, frankly, weird. "Art"? "Clothing"?
Innit? As StoneRoad says, it's almost anything people would actually want delivered! And it's hard to see past it being a cynical way of getting out of liability for anything (except books, apparently! :D).
 
It did occur to me that the system for filtering by location may be broken, as it doesn't seem to matter which country you pick, so it is displaying everything. Will take a look at the code.
 
It did occur to me that the system for filtering by location may be broken, as it doesn't seem to matter which country you pick, so it is displaying everything. Will take a look at the code.
I was wondering; I only looked at UK, but did notice that seemingly nothing changed (although I didn't go through it line by bloody line! ;) ).
 
I've just had a reminder from UPS. To remind you, this is about the parcel they could ONLY deliver to me, and could not redirect, and which was left last Friday with a neighbour, no signature, and which currently resides, unopened, in my living room...

Reminder: Your package will be returned if not picked up at UPS Access Point by 12/22/2019. Reply STOP t o cancel msgs

So that should be interesting, then :D
 
I remember hearing on one these consumer programs, at the end, almost as an afterthought - the expert they'd invited on said that this additional 'insurance' against loss was the next 'scandal' waiting to happen. I wasn't sure if they were implying that it is completely spurious because any claim for a loss of parcel should already be included in the initial price you pay, since you are paying for a service? Or that the websites are all too happy to recommend you pay additional money to 'insure' your package up to the value you input but fail to let you know when you describe what it is, that their really long list of exclusions to claiming prohibits you from claiming for loss in the event it did go missing! :mad:
 
I remember hearing on one these consumer programs, at the end, almost as an afterthought - the expert they'd invited on said that this additional 'insurance' against loss was the next 'scandal' waiting to happen. I wasn't sure if they were implying that it is completely spurious because any claim for a loss of parcel should already be included in the initial price you pay, since you are paying for a service? Or that the websites are all too happy to recommend you pay additional money to 'insure' your package up to the value you input but fail to let you know when you describe what it is, that their really long list of exclusions to claiming prohibits you from claiming for loss in the event it did go missing! :mad:
Yes, it does seem like a rather convenient way of offloading liability for anything they cock up (and boy, do they cock up).
 
my dpd parcel with my new boots in has been delivered! To someone named Pritchard apparently. I'm 27th in the queue to text chat about it. :(
 
They delivered it to a neighbour 1.5 miles away :facepalm:
RAGE :mad:

I'd go back to the supplier, and say your goods have been misdelivered. They are the only ones with any power in this situation. There's no fucking way you should be expected to schlep a mile and a half to collect your items.
 
OH ordered some cleaning materials / equipment.
Finally got a call yesterday, the delivery driver was at a nearby landmark building, unable to find the address (almost a mile away). I know it is a rural area ...
It is only 10 days late.
And on unpacking most of the kit was damaged - although most of that was down to bad packing by the sender. OH is on the case !
 
Seriously, online shopping is a complete shitshow now - you often don't have a choice about ordering online anyway and you feel hugely lucky if what you ordered arrives at approximately the time it was promised and hasn't been given to some random bloke in another city or left in the recycling. Meanwhile the people doing the delivery get paid less and have to work under Nazi regulations, let alone those in the warehouses. O brave new world.
 
Sorry if this pisses anyone off, but I've never had any real problems.

DPD are great around here, I always get a text with a 2 hour delivery window, and they always keep to that. Small orders from Amazon, I always get delivered to the local Sub-Post Office, in case I am not in & because they get a fee for handling it.

Any big items, I ensure when ordering that I'll be home all day for the delivery day - most recent was a new TV for mother, ordered from Richer Sounds, they were using a courier company that I had never heard of before. It went as planned, text the evening before confirming delivery next day, text in the morning confirming a 2 hour delivery slot, and even better, the promised phone call an hour before delivery confirming the actual delivery time, +/- 10 minutes, fucking spot on service. :thumbs:
 
Sorry if this pisses anyone off, but I've never had any real problems.

DPD are great around here, I always get a text with a 2 hour delivery window, and they always keep to that. Small orders from Amazon, I always get delivered to the local Sub-Post Office, in case I am not in & because they get a fee for handling it.

Any big items, I ensure when ordering that I'll be home all day for the delivery day - most recent was a new TV for mother, ordered from Richer Sounds, they were using a courier company that I had never heard of before. It went as planned, text the evening before confirming delivery next day, text in the morning confirming a 2 hour delivery slot, and even better, the promised phone call an hour before delivery confirming the actual delivery time, +/- 10 minutes, fucking spot on service. :thumbs:
You poor sweet child.
 
Seriously, online shopping is a complete shitshow now - you often don't have a choice about ordering online anyway and you feel hugely lucky if what you ordered arrives at approximately the time it was promised and hasn't been given to some random bloke in another city or left in the recycling. Meanwhile the people doing the delivery get paid less and have to work under Nazi regulations, let alone those in the warehouses. O brave new world.

1000 new jobs slaves available at new Amazon depot at Darlington.

Might have been more but Amazon are using advanced robotics.

Amazon recruiting for 1,000 Darlington jobs after confirming new centre

Amazon’s growth is showing no signs of stopping :(
 
They delivered it to a neighbour 1.5 miles away :facepalm:

This time of year many courier firms take on new rookie drivers to cope with Xmas peak volume, so may be the case that an inexperienced driver made your non delivery.

Couple of days ago I had to take an entire route off a new driver for my driving agency. Poor lad was his first day and his wife called him asking him to come home as she’d locked herself out the house, so by the time I’d got to him he’d hardly delivered anything and had used all his battery up on his phone. Turned out that he’d posted some smaller packages through the wrong letterbox/addresses from the few he had delivered.
 
Sorry if this pisses anyone off, but I've never had any real problems.

DPD are great around here, I always get a text with a 2 hour delivery window, and they always keep to that. Small orders from Amazon, I always get delivered to the local Sub-Post Office, in case I am not in & because they get a fee for handling it.

Any big items, I ensure when ordering that I'll be home all day for the delivery day - most recent was a new TV for mother, ordered from Richer Sounds, they were using a courier company that I had never heard of before. It went as planned, text the evening before confirming delivery next day, text in the morning confirming a 2 hour delivery slot, and even better, the promised phone call an hour before delivery confirming the actual delivery time, +/- 10 minutes, fucking spot on service. :thumbs:
DPD were excellent when I lived in Pembroke. I think a lot depends on the driver, and on the setup locally - but mainly the driver.
 
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