I caught that bit. IMHO it would have been an impressive bit of stonewalling if Molly actually had any excuse whatsoever for what happened. As it is, it sounded like a prime example of abysmal management & communication at best, and an organisational mindset of "these people deserve to be exploited" at worst.
to our minds yeah, but she palmed off the biggest errors on other people (coach company said we'd arrive 2 hours later, the employee on the bus should not have let it go) whilst accepting that it was their (though not her) mistake and "logistical errors" and that lessons were learnt and wouldn't be repeated.
She painted the complainants as a couple of troublemakers who chose to camp outside in the rain rather than be in under cover accomodation because the accomodation was communal and that they knew that before they agreed to go, and that there were over 200 people there and no-one else complained
No challenge asking whether communal accomodation was suitable at all from the presenter, who'd earlier stated that going was voluntary.
He also didn't press her on the changing facilities, she first said they were supposed to change on the coach but then said they were supposed to change on minibuses that were bringing their kit, but didn't explain why they didn't get changed on the minibuses.
I think a lot of people will come away from hearing that thinking that it was bad and everything but it's not as bad as it's being made out and it's just a couple of troublemakers.
Hopefully more people will come forward, and if she told any outright lies then perhaps others will speak up to expose them.
I know. I couldn't believe it myself, and as a result i have promptly written a letter to Dave and Gideon. I feel they will be inspired by this radical notion, and possibly implement some sort of scheme. These are exciting times indeed.
