Crap, unreliable parcel delivery/courier companies - feel free to vent here

[bimble]

Take it in , unpack and enjoy it.

are you sure? I dont actually want a big food mixer.

 

[bimble]

fucking hell, its 'worth' over a thousand pounds i just unpacked and googled it. it is this thing. Official Thermomix® TM6

 

[bimble]

i really do not want it but would like to know if it is mine to sell on ebay.

 

[1927]

are you sure? I dont actually want a big food mixer.

well i'd give it a little while before actually using it, but f theres no paperwork with it and no return address etc, you haven't signed for it, etc etc etc.

I'm guessing that it could have been nicked before you actually discovered it on your door step, so you're in the clear,

 

[DaveCinzano]

i really do not want it but would like to know if it is mine to sell on ebay.

It is not, and whilst you might get away with it, there are plenty of variables which will hamper your unencumbered race to the finishing line.

 

[bimble]

It is not, and whilst you might get away with it, there are plenty of variables which will hamper your unencumbered race to the finishing line.

what would you do? Contact manufacturers? thats all i can think of, with no info on where they bought it from or which delivery company it was.

 

[existentialist]

what would you do? Contact manufacturers? thats all i can think of, with no info on where they bought it from or which delivery company it was.

Hang on to it. And, when a couple of months have passed without any queries, you're likely to be fine. I think the (common) law might stipulate a year and a day before it becomes yours...

 

[DaveCinzano]

what would you do? Contact manufacturers? thats all i can think of, with no info on where they bought it from or which delivery company it was.

Can you post a [address details redacted] picture of the delivery label? The hive mind might be able to identify which courier company it was from that.

 

[1927]

Hang on to it. And, when a couple of months have passed without any queries, you're likely to be fine. I think the (common) law might stipulate a year and a day before it becomes yours...

There doesnt appear to be a specific time scale, but bimble does have to demonstrate that they made reasonable attempts to return it.

Is there are name of delivery company on package?
Is there a senders address?
What is the correct address of the recipient?

If none of this is available then i guess calling the manufacturer might be an option (are these thing sold by retailers or manufacturers only?)

If none of the above then id just hang own to it for a reasonable amount of time, say 45 days, and after that id keep it. Just make sure you've kept proof that you tried to return it.

 

[1927]

Can you post a [address details redacted] picture of the delivery label? The hive mind might be able to identify which courier company it was from that.

We dont want to be helping to return it, we should be trying to find grounds for keeping it, so bimble can make a few quid legitimately.

 

[bimble]

This is the only label, no delivery company senders address or contact number for intended recipient.(I’ve just hidden his name & the incomplete address).

ETa oh! It’s dpd isn’t it

 

[Pickman's model]

This is the only label, no delivery company senders address or contact number for intended recipient.(I’ve just hidden his name & the incomplete address).
View attachment 293329
ETa oh! It’s dpd isn’t it

yeh it's clearly dpd, only with a spot of marker over it

 

[DaveCinzano]

This is the only label, no delivery company senders address or contact number for intended recipient.(I’ve just hidden his name & the incomplete address).
View attachment 293329
ETa oh! It’s dpd isn’t it

Shame it's a food processor and not a new phone, judging from picture quality you're due an upgrade

 

[1927]

This is the only label, no delivery company senders address or contact number for intended recipient.(I’ve just hidden his name & the incomplete address).
View attachment 293329
ETa oh! It’s dpd isn’t it

Get in touch with dpd, but good luck if they are anything like Hermes!

 

[keybored]

Can you post a [address details redacted] picture of the delivery label? The hive mind might be able to identify which courier company it was from that.

It wasn't launched over a 6' fence so we can already rule out Hermes.

 

[Pickman's model]

This is the only label, no delivery company senders address or contact number for intended recipient.(I’ve just hidden his name & the incomplete address).
View attachment 293329
ETa oh! It’s dpd isn’t it

when you put the tracking info into dpd you find that

 

[DaveCinzano]

ETa oh! It’s dpd isn’t it

Get in touch with dpd, but good luck if they are anything like Hermes!

If you make a reasonable effort to contact DPD to alert them to their error, that will weigh heavily in your favour, and obviously you can't be held responsible for any further incompetence on their part. Just make sure you make a note of the extraordinary efforts* you have gone to to remedy this issue

*Vague voicemail left on one of the phone lines they never properly monitor

 

[bimble]

doing an email to the manufacturers. i think thats a reasonable effort.

 

[keybored]

Is there a return address on there? You could Google that for a phone number.

Then call them and taunt them over losing a £1k UltraDeluxeGourmet 12" Megamixer or whatever it is.

 

[Pickman's model]

doing an email to the manufacturers. i think thats a reasonable effort.

Or you could look at the tracking data and see your neighbour knows you have it

 

[1927]

doing an email to the manufacturers. i think thats a reasonable effort.

No, DPD, they delivered it.

 

[bimble]

well. i will just do nothing then, and await mystery neighbour. eta damn you Pickman's model saying something actually useful so that i had to unignore you

 

[1927]

Or you could look at the tracking data and see your neighbour knows you have it

But the neighbour isnt known to them!

 

[1927]

well. i will just do nothing then, and await mystery neighbour. eta damn you Pickman's model saying something actually useful so that i had to unignore you

If you do nothing it is likely to be considered as theft!

 

[bimble]

If you do nothing it is likely to be considered as theft!

cant be theft. I told them the other day that it was not for me and to try to find the full address. what a pain in the arse.

 

[Saffy]

Is the bloke incomplete address near your house? Same postcode or something?
If so, post about it on Nextdoor - this sort of thing happens all the time on our one. Even if he doesn't belong to Nextdoor, someone might know him.

 

[bimble]

i phoned dpd and they are apparently going to arrange to come and take it away again. Will probably show up here again on friday.

 

[1927]

cant be theft. I told them the other day that it was not for me and to try to find the full address. what a pain in the arse.

Unfortunately its the way the law works.

 

[Serge Forward]

A food mixer that costs a grand? Kitchen gadgets like that are a waste of money. Just try cleaning the crud off it after one use, a right pain in the wheeto... unless you've got servants to clean the bastard for you

 

[killer b]

Unfortunately its the way the law works.

could you tell us what law we'd be breaking if we did nothing when something we didn't order is mistakenly delivered to us?