iona, that's horrible. I mean it's bad in all sort of ways. It beats me why they can't admit to post sometimes going astray, and if they still use an address you haven't lived at for years, I'm not surprised there's a muddle but it's their fault.
As for the nurse getting bossy and telling you what to do - hell, did she imagine you ought to be all calm and settled. even so, raising her voice and yapping at you was never going to help. What a bloody shower.
As for the nurse getting bossy and telling you what to do - hell, did she imagine you ought to be all calm and settled. even so, raising her voice and yapping at you was never going to help. What a bloody shower.