What a beautifully written post, I can feel the despair, and the despondency in it.I have spent a couple of hours reading through this thread and find my heart sinking further by the minute. I am in the throes of being assessed by Atos and have even less faith in the process than I had before reading through the horror stories on here.
I was transferred into the support group from IB about 2 years ago without an assessment after the intervention of my psychiatrist. A few months later, I was sent a questionnaire by Atos, which I filled in to the best of my ability, although 90 per cent of the questions were a complete irrelevance. I was expecting to hear by the end of June last year, but heard nothing until last month when I was summoned for assessment. My GP and my psychiatrist have attempted to make contact on my behalf on several occasions, but have got nowhere. The only time my psychiatrist managed to speak to someone, they would only identify me by NI number and not by name. They told her that letters had been sent to her, to my GP and to me. All three statements were lies.
When I arrived (with a friend as a witness) I was amazed to see there was absolutely nothing in my file apart from an 18 month old questionnaire. Surely letters should at least be on file? I handed over a letter from my psychiatrist and one from me and insisted they were put in the file. I then asked the "Health Care Professional" whether he was competent to deal with mental health issues. He replied that, as a holistically trained nurse, he was able to deal with all conditions. He then went on to ask me about the medication I was on. When I told him I had been taking Naproxen after a bout of shingles with ensuing neuralgia - totally irrelevant with regard to my claim - he announced that he was not trained to deal with a neurological condition and stopped the interview.
I could not believe that anything quite so stupid could happen and allowed myself to think that maybe he had taken note of the contents of the letter from my psychiatrist, but no. I have now been summoned to reappear on November 13th when I assume the whole miserable process will come to an end.
Sorry to ramble on, and I don't suppose anything comes as a surprise to those who have been going through this process for much longer than I have.
What irks me most is that, like so many, I would like to get to a point where I can work again. On my good days it feels possible. The really bad days, weeks and months mean it is out of the question. The whole Atos process just makes things a whole lot worse.
... All those battling the system, take heart. ...
Just popping in briefly to say that my friend won his appeal today.
And Roadkill, well done supporting him through it; knowing that even one other person believes that you're not a fraud and that you're not alone can make all the difference in the world.
I can now reveal to an expectant world that that friend is me
Long story short(ish)...
This time last year I was sent an ESA50 having been on ESA and before that IB for about 10 years. I eventually had a assessment in February this year.
At the assessment I was seen by a physiotherapist who quite clearly didn't understand anything about mental health. He spent most of the session copying information from my medication boxes and even though he had them right in front of him he still managed to get it wrong. Then he spent most of the rest of the session checking the mobility in my arms, legs, back and neck which had precisely sweet fuck all to do with my claim.
A few days later I got a phone call from the DWP telling me I had received no points and my claim had been ended and I'd have to claim JSA.
Naturally I decided to challenge this and got hold of the Medical Report written by the jumped up PE teacher... It was a joke. It was so bad I started to wonder if I'd actually been there at the time because so much of it was irrelevant, trivial or just plain wrong. Apparently it was considered supremely relevant that I 'can drive but does not own a car for financial reasons'. Quite what being unable to afford to drive a car has to do with anything is anybody's guess particularly when it was cited time and time again as evidence in descriptors which had sweet fuck all to do with anything.
Anyhoo... I applied for mandatory reconsideration which of course went against me (there's a surprise) and the MR notice contained more crap that the decision maker had pulled directly out of her arse. So I went to appeal.
One very long wait later I get a hearing date and a copy of the 'secretary of state's submission' to the tribunal which, once again, contained new crap and flights of fantasy such as 'has fitted smoke alarms' and references to a medical assessment in 2012 which never happened.
So... The appeal date comes around and me an Roadie arrive, spend a few minutes in the waiting room before being ushered in to face a judge and a doctor. Five minutes (if that) later we walk out victorious.
After all of the stress and upset they caused the fucking DWP didn't even show up.
It the end of their letter I read that I could ask to have the decision reconsidered by phoning the DWP. When I did so, I said that it was my intention to appeal, only to be told that this phone process was the appeal. I was told that somebody from ESA would ring and that, if I declined to go through this process, I would not be allowed to appeal further.
The phone call duly happened and, largely fuelled by adrenalin and anger, I made my feelings very clear about the whole process. I was not rude, but I was forceful. I was told: a) that my comments would be passed on and that I would be called back within 48 hours and b) that I would receive a full copy of the report.
That was a week ago and I have heard nothing.
After the initial burst of anger driven energy, I have come back down with a bump. I think IDS and his demonic crew work on the basis that "victims" won't have the confidence, the nous, the energy or the self belief to put up a fight. Most will just accept what happens, no matter how unjust.
I can't do this on my own, but I am lucky in having an exceptional psychiatrist who is strapping on her armour as I write, ready to battle on my behalf.
I don't know how this will end, but I would rather die fighting the bastards than acquiesce. I am, by nature, courteous, and that was held against me in the potted report I received. That makes me fume.
I will probably read this in a few hours time and think it was all just hot air. But I have to believe I can win this or I might just as well give up.
Long winded as ever! Sorry.
Sorry you've been messed around so much when this money should be paid promptly and with far less of a process so that people can concentrate on recovering or stabilising instead of having to fight the system. You're still in with a chance. I'll wish you luck, but if there was enough justice in the way this is run, luck wouldn't be needed.I haven't looked on here for a while and have hugely cheered up by hearing of Longdog and Roadkill's success. Many congratulations, firstly on the result and, secondly, on giving hope to so many others who, like me, have felt like giving up the struggle.
I am in the throes of it at the moment. <snip> The process is crass, insensitive, politically motivated, profoundly unjust and one where people are "processed" much as animals are when they arrive at an abattoir.
<snip>After the initial burst of anger driven energy, I have come back down with a bump. I think IDS and his demonic crew work on the basis that "victims" won't have the confidence, the nous, the energy or the self belief to put up a fight. Most will just accept what happens, no matter how unjust.
I can't do this on my own, but I am lucky in having an exceptional psychiatrist who is strapping on her armour as I write, ready to battle on my behalf.
I don't know how this will end, but I would rather die fighting the bastards than acquiesce. I am, by nature, courteous, and that was held against me in the potted report I received. That makes me fume.
I will probably read this in a few hours time and think it was all just hot air. But I have to believe I can win this or I might just as well give up. <snip>
I wonder if "Benefits and Work" can be of use here ?
http://www.benefitsandwork.co.uk/forum/index
I think some info is free, other parts and downloads are for subscribers only.
I wish I had found out a bit more about the MR earlier. I know that you can't expect any help from these people, but I was definitely told that I had a choice: go through the reconsideration by phone, or lose the right of appeal. I was not given the option of a written process.
I can't do this on my own, but I am lucky in having an exceptional psychiatrist who is strapping on her armour as I write, ready to battle on my behalf.
I don't know how this will end, but I would rather die fighting the bastards than acquiesce. I am, by nature, courteous, and that was held against me in the potted report I received. That makes me fume.
I will probably read this in a few hours time and think it was all just hot air. But I have to believe I can win this or I might just as well give up.
Long winded as ever! Sorry.
PS ATOS had not read anything from my psychiatrist and had made no attempt to contact her. They claimed that was the responsibility of the DWP. But they hadn't bothered either. Happy days!
Thats bloody awful! I don't know have you've had the strength to deal with this twattery. Please don't let the bastards win.The process of being buggered about from pillar to post has continued since my last post a month ago. The Mandatory Reconsideration Notice came back riddled with inaccuracies, distortions and lies. Great notice was taken, apparently, of a letter from my GP. No such letter was ever written! Extensive attempts were made to contact me by phone - funny that - I have a landline and an ancient steam driven mobile. I barely left the house on the the days the calls were allegedly made and I had my mobile with me whenever I did. The rest was just a regurgitation of the drivel that ATOS had come up with. In spite of repeated requests, I only received the full report of the ATOS interview after the MR process had finished. The whole thing is just a nightmare.
Over Christmas, I downloaded the notice of appeal form and the guidance notes you are asked to read - form T97. At the end of the guidance notes, there is a clear instruction on where to send the appeal notice. More of that later!
I went to see my psychiatrist on Christmas Eve, armed with all the documentation. She gave me a lot of time and wrote up a report that afternoon. Christmas then intervened and she had to wait until she returned to work on January 5th to have it typed up. I received it on January 6th and was faced with a rush to beat the 28 day deadline. Christmas post meant I did not receive the MR notice until 5 days after it was sent and an 11 day break over Christmas and New Year made it very tight. I had spent hours and hours and hours trying to come up with an appropriate submission, but I simply could not get it right and my mental state was deteriorating at a rate of knots. After further discussion with my psychiatrist, it was felt best to produce something short and to try to do the job properly prior to an eventual tribunal. My hope is that such a strongly worded report from my psychiatrist may render that unnecessary, but I won't be holding my breath.
So on Thursday, I photocopied everything and sent it by special delivery (at a cost of £6.40 when my money has been stopped) to the address given at the end of the guidance notes. The deadline was met and I thought I could put it out of my mind for a while. This morning, I received a letter from the Courts and Tribunal Service returning my appeal, saying that the office to which I had sent it does not administer appeals against DWP decisions. Somewhat unhelpfully, it did not tell me where I should send it. It seems to me that there are two possibilities: either the guidance notes are wrong, which is disgraceful, or addresses have been changed in which case, surely, my appeal should have been forwarded to the new address.
The net result is that I still have my appeal, I have missed their deadline and I don't know where to send it. I will go on the Benefits and Work website later and try to make some sense of it all.
I was not in too bad a state when I had the ATOS interview and I was entirely open, courteous and honest. My every word has been twisted to create a wholly unjust picture. Since then my mental state has deteriorated drastically and the crisis team has had to become involved. I had truly hoped that the malice of ATOS, the DWP and ESA was behind me and I could expect better treatment at the hands of the Courts and Tribunal Service. After this latest setback, that doesn't appear likely. I fear that for the penpushers a corpse represents a good result.