Some might say that that is an encapsulation of the difference between the officer class and actual soldiers.
I had no idea whether either of the 2 men were officers or not...but I do know that I instinctively like Coley having joined the boards at much the same time as myself and having been through something of a baptism of fire for the sins of landlording. I see a willingness to learn and forgive and even a humble acceptance of limits of experience which is, for me, a sign of a compassionate and engaged person rather than someone fixed in their opinions...and while I can see why any ex-soldier might have been scarred by the experience of serving in a war zone, it seems as though KK is projecting all the mistakes and misjudged actions of our imperial masters onto the shoulders of this young, but by no means innocent, woman.
Really - a corner of Belmarsh, forever? really?