We all do it in restaurants where there's no service charge on the bill we add a percentage of our reckoning that ought to go to the person delivering and collecting to our table.
This is problematic to me because you never have any proof where the money is actually going and it's also a form of performance related pay from the customer with a random outcome.
As such, should they be done away with in favour of just paying the right amount and staff receiving the correct wages? This random aspect stands in the way of that somewhat I think.
This is problematic to me because you never have any proof where the money is actually going and it's also a form of performance related pay from the customer with a random outcome.
As such, should they be done away with in favour of just paying the right amount and staff receiving the correct wages? This random aspect stands in the way of that somewhat I think.