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NHS Covid 19 App

Using the app to give details has got to be better than using a shared pen and paper that some places are offering to leave contact details. Plus the fact you don't have to leave a phone number/email with places that could abuse such information and either sell that info on or contact you without your permission.
 
No, it's there on purpose, not a flaw. Your opinion as to whether or not it's a good idea or not might differ to the developers, but it's not a design flaw.
Have we had a proper explanation for why this is happening?

I'm guessing it is because there are basically 2 alerts for different levels of exposure. One for very low risk which is what is popping up and one for higher risk when you need to self isolate.
 
Using the app to give details has got to be better than using a shared pen and paper that some places are offering to leave contact details. Plus the fact you don't have to leave a phone number/email with places that could abuse such information and either sell that info on or contact you without your permission.

Yeah there was that case not long ago of a tour bus conductor sending messages to a female passenger. It just is not safe or secure.
 
Have we had a proper explanation for why this is happening?

I'm guessing it is because there are basically 2 alerts for different levels of exposure. One for very low risk which is what is popping up and one for higher risk when you need to self isolate.

I think that’s probably the case. What is absolutely baffling is why it wasn’t just presented as a feature. It would not be hard to have a two page basic intro thing on signing up.
 
No, it's there on purpose, not a flaw. Your opinion as to whether or not it's a good idea or not might differ to the developers, but it's not a design flaw.
It is a flaw if it wakes people up in the middle of the night telling them they’ve been potential exposed when they haven’t, needlessly causing anxiety and stress
 
The biggest flaw, IMO, is that the confusion may lead to some people not isolating when they should and otherwise would, because the lack of clarity makes them think they've only received a lower level warning when it's actually a warning to isolate.
 
The biggest flaw, IMO, is that the confusion may lead to some people not isolating when they should and otherwise would, because the lack of clarity makes them think they've only received a lower level warning when it's actually a warning to isolate.
Think it’s the other way round, people falsely self-isolating unnecessarily.
 
Not enough people will install it to make it effective, they are probably keeping all the metadata in an excel file, it's already sending phantom alerts, there is a fucking horrible 'check in' functionality that is way beyond what other countries are doing. Off the top of my head.
I massively prefer the checkin functionality to having someone come round with a little book that loads of people have just written in, with a pen everyone's held, frankly.
 
I think the best way to put it is that design is ok. Not perfect, but fine. Quite good in a lot of ways. What isn’t so good is communication on some of the basic functions.
 
Yeah it's one of those things innit it's confusing because everything else about the last year has been the same style of confusing and you don't have the space to sit down and figure it out anymore
 
So a month ago it wasn't bollocks but it now is because the underlying issues have been fixed?

He talks a lot about not being able to download the app. Which is bollocks. Also, some of the stuff he says about the QR code are wrong. It works fine in the app. He's right about the size of it though and how some of what it returns is pointless.
 
He talks a lot about not being able to download the app. Which is bollocks. Also, some of the stuff he says about the QR code are wrong. It works fine in the app. He's right about the size of it though and how some of what it returns is pointless.

Yeah it’s not exactly surprising that the app didn’t show up before it was officially released. I did notice that the qr posters are fucking massive in comparison to what you scan for e.g wechat payments. But yeah I’ve had no problems using it. Though I am very used to qr codes from time in China.
 
I massively prefer the checkin functionality to having someone come round with a little book that loads of people have just written in, with a pen everyone's held, frankly.

Up here the people that work at an establishment write down the names and numbers of customers, thus avoiding that problem altogether.
 
Up here the people that work at an establishment write down the names and numbers of customers, thus avoiding that problem altogether.
Well, scanning a QR code also avoids that problem altogether. Plus the other ones of handing one's personal details over to an uncontrolled repository.
 
Obviously speaking from an in-depth understanding of it. :rolleyes:

I'm actually a developer of over 20 years with quite a bit of understanding of the app. But that has nothing to do with my objection to the principle of having to check in somewhere with a smartphone to access it. Fuck that, forever.
 
I'm actually a developer of over 20 years with quite a bit of understanding of the app. But that has nothing to do with my objection to the principle of having to check in somewhere with a smartphone to access it. Fuck that, forever.

But happy to actually give them your details?
 
Well, scanning a QR code also avoids that problem altogether. Plus the other ones of handing one's personal details over to an uncontrolled repository.

If you want to do it fine, that is your choice. But don't force people to do it (as many places already are, unfortunately).
 
If you want to do it fine, that is your choice. But don't force people to do it (as many places already are, unfortunately).
I'm not forcing anyone. And neither of the two places I have been are, either. And, I guess, if other places do choose to oblige people to use the QR code checkin, then they won't be that surprised if people who won't - or can't - take their business elsewhere.

This seems to me to be a non-problem.

What, specifically, is your issue with the QR code thing?
 
I'm not forcing anyone. And neither of the two places I have been are, either. And, I guess, if other places do choose to oblige people to use the QR code checkin, then they won't be that surprised if people who won't - or can't - take their business elsewhere.

This seems to me to be a non-problem.

What, specifically, is your issue with the QR code thing?

My issue is that some places are beginning to only let you enter or book appointments if you l check in with the app. Not sure how I can make this clearer to you.
 
My issue is that some places are beginning to only let you enter or book appointments if you l check in with the app. Not sure how I can make this clearer to you.
I suppose my "confusion" is around the fact that, like any other thing a business does, it's up to the individual customer whether they want to co-operate or not. All (two) of the businesses I've visited have had the QR posters up, and someone with a book, so from my point of view, your difficulty is a non-issue.

If they didn't have the QR posters up, and just the book, I'd probably still go, just the same. But if either of them said "you have to use the QR code/book", I might find myself in the position of making a decision whether or not to go in. Not sure how I can make this clearer to you.
 
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