Community transport
Community transport, in its various forms, is a significant provider of transport in rural
areas, either operating minibus services or volunteer car schemes. It is estimated that
over 600 organisations provide community transport across rural England, providing
eight million passenger journeys. These organisations employ about 2,000 staff and
use 48,000 volunteers.70
With detailed local market knowledge and enthusiasm to serve their communities,
community transport operators are well placed to provide the services that people
want. Equally, they may have lower operating costs and the ability to harness volunteers
(although this may be under threat from potential changes to the use of permits for
minibus operation put forward by the DfT).
With the decline of rural bus services, some have argued that community transport
could fill the gaps. However, community transport is not able to be self-sustaining in
rural areas and requires support. Many operators are relatively small and the sector
has little capacity to meet increased demands without investment. As such, community
transport providers often meet specific needs or serve particular groups in the
community, rather than offering a comprehensive public transport service. Therefore,
calls by the House of Commons Rural Communities, Environment, Food & Rural
Affairs Committee for “Defra to work with local authorities to ensure that alternative
community transport schemes are investigated to replace local bus services that are to
be withdrawn”71 seem rather unrealistic.
In Wales, the CTA’s State of the Sector report highlighted the pressures on community
transport through growth between 2010 and 2013, where the number of passenger
journeys increased from 1.2 million to two million and passenger miles from 4.3 million
to six million.72