Hosting Revenue Assurance Analyst FTC CRT 2225
CRT 2225
An exciting opportunity has become available for an experienced Data Analyst to join our established team based at our East London office on a 12months Fixed Term Contract.
This is a key role both in the team and across the wider Kcom brand. This role is focused on enhancing and improving the revenue opportunities through data / customer management on the hosting CRM system. The role will undertake proactive revenue assurance projects and activities via the CRM system, working closely with Finance, Sales and Sales Admin.
Role responsibilities:
.Reduction of free / unbilled services on CRM as well as cost reduction to the business.
.Identification of revenue opportunities from incorrectly billed customers
.Improved accuracy on billing lines and content for existing customers.
.Identification of renewal and up-sell opportunities
.Data Cleansing
.Produce weekly/monthly statistical information on performance as directed.
.To investigate structural / complex billing queries raised by customers, ensuring that error and issues in process, data and procedure are corrected.
You'll need to have advanced skills in Excel and be able to demonstrate a structured and methodical working technique with evidence of planning and data manipulation. In addition to analysing the data you will act on your recommendations to solve the problems and ensure there is a significant saving to the business. Ideally you will have experience in finance / billing
Personal qualities that we're looking for include strong communication and interpersonal skills both and a proven track record of achieving results.
If you want to apply for this position, click on the following link:
https://recruit.kcom.konetic.net/CAC/Registration.aspx?VacancyID=1920