muscovyduck
Good IT skills and food hygiene competent
Hello you beautiful people! I did search for a similar thread to this but couldn't find one. I have 5 printers I'm responsible for in some form (3 currently broken) and saw that some of you have others so figured we could do with a mega thread to try and fix them all.
Today's urgent problem:
Printer: Epson Workforce 7830
My printer fixing ability: 7/10 (willing and able to unscrew and replace parts, but generally a bit inexperienced)
I am having a problem printing using Epson Thick Matte paper. Printing on other paper works fine.
The nature of the problem has been slightly shifting over time.
After a couple of successful identical prints, the third print spat the paper straight out and claimed there was a paper jam. This then kept happening.
I cleaned the rollers (although unsure if I've done a good enough job) and after that then had an issue where the printer thought there was no paper at all. It randomly then decided to do two further prints correctly (although the first one it grabbed two bits of paper), then had some actual paper jams, and is now back in its phantom paper jam + spitting paper out problem I started out with.
Throughout all of this, printing on normal plain paper has been fine.
I feel like the sound now is different to the sound the printer made at the start of the problem but I'm not very sure.
I'm assuming it's still a problem with the print rollers, but part of me wonders if it's an issue with the sensors. I don't know where the sensors are on the machine and there's no automatic options about them in maintenance or settings.
When I say I cleaned the rollers, I've done the automatic paper feeder clean but also manually cleaned them.
I did try shoving the paper in the wrong cassette and mislabelling it high quality plain paper but only got one low quality print out of it.
"Thick paper" setting is on.
Firmware up to date
All other automatic cleaning and checks done
File size is small but borderless
When I do paper feed cleaning I can do it with the matte paper fine
Today's urgent problem:
Printer: Epson Workforce 7830
My printer fixing ability: 7/10 (willing and able to unscrew and replace parts, but generally a bit inexperienced)
I am having a problem printing using Epson Thick Matte paper. Printing on other paper works fine.
The nature of the problem has been slightly shifting over time.
After a couple of successful identical prints, the third print spat the paper straight out and claimed there was a paper jam. This then kept happening.
I cleaned the rollers (although unsure if I've done a good enough job) and after that then had an issue where the printer thought there was no paper at all. It randomly then decided to do two further prints correctly (although the first one it grabbed two bits of paper), then had some actual paper jams, and is now back in its phantom paper jam + spitting paper out problem I started out with.
Throughout all of this, printing on normal plain paper has been fine.
I feel like the sound now is different to the sound the printer made at the start of the problem but I'm not very sure.
I'm assuming it's still a problem with the print rollers, but part of me wonders if it's an issue with the sensors. I don't know where the sensors are on the machine and there's no automatic options about them in maintenance or settings.
When I say I cleaned the rollers, I've done the automatic paper feeder clean but also manually cleaned them.
I did try shoving the paper in the wrong cassette and mislabelling it high quality plain paper but only got one low quality print out of it.
"Thick paper" setting is on.
Firmware up to date
All other automatic cleaning and checks done
File size is small but borderless
When I do paper feed cleaning I can do it with the matte paper fine
Last edited:
sorry
I saw the sign and thought "that looks fucked, I'm not touching that, reckon muscovyduck off the internet would appreciate it though" so I took a picture and then used the other printer, which is working fine.
