The very best thing about Mazda's is going to Mazda dealerships, they're special.
Took mine in for its 1st service the other day, haven't had a single problem in its first year and only done 8k miles, so far so easy. Collect car, no report of any problems from the service. Jump into it the next day as was off to meetings on the other side of London. "Your car is not fitted with Satellite Navigation", bearing in mind the model is called 'Sports-Nav'.
Back to dealership.
- "Is this the same SD card that came with the car sir?"
- "No, I have a stock of them at home which I just rotate. Anyway, I think you've replaced the wrong card during the service"
- "No that's impossible sir, anyway lets plug the card into the computer and find out. Oh we can't do that because the Mazda online toolbox is designed to work with Windows 8 and we run Windows 10"
- "What?" Anyway I've got a job to do, please call me when you get your shit together"
- "Hello sir, we've fixed the problem. It was with the SD card, it was corrupted (or to put it another way, 'we must have put the wrong one back in')."
- "Sigh".
You know, the BMW dealership in Chiswick has a Costa Coffee in its service area which is free to use and they do a service in 40 minutes. They haven't even got ac at the Mazda dealership and they forgot to vacuum in the boot.