It seems that Lambeth has been acting in a similarly illegal fashion, but as usual they tried to wriggle off the hook. Our estate manager took up the case, and at first Lambeth simply refused to return the money. To cut a long story short, our manager did a great job, and we’re getting the money refunded, with 8% interest.
I think this is the reason that we now all need to pay for our water separately.
I’ve just got £1120 (8% interest for 15 years!) back from the council, which is incredibly handy at the moment.
It’s definitely worth checking whether this might apply to you.
Thousands in line for water payouts