Investors, policymakers, and members of the general public make decisions on how to treat these machines and how to react to them based not on a deep technical understanding of how they work, but on the often metaphorical way in which their abilities and function are communicated. Calling their mistakes ‘hallucinations’ isn’t harmless: it lends itself to the confusion that the machines are in some way misperceiving but are nonetheless trying to convey something that they believe or have perceived. This, as we’ve argued, is the wrong metaphor. The machines are not trying to communicate something they believe or perceive. Their inaccuracy is not due to misperception or hallucination. As we have pointed out, they are not trying to convey information at all. They are bullshitting.
Calling chatbot inaccuracies ‘hallucinations’ feeds in to overblown hype about their abilities among technology cheerleaders, and could lead to unnecessary consternation among the general public. It also suggests solutions to the inaccuracy problems which might not work, and could lead to misguided efforts at AI alignment amongst specialists. It can also lead to the wrong attitude towards the machine when it gets things right: the inaccuracies show that it is bullshitting, even when it’s right. Calling these inaccuracies ‘bullshit’ rather than ‘hallucinations’ isn’t just more accurate (as we’ve argued); it’s good science and technology communication in an area that sorely needs IT.
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Actually as I was writing that question I was thinking what example wtf etc .. but yes humans are an example. We are more intelligent and where other animals are concerned we do just whatever we like. Would it be like that with intelligent AI I wonder?
