Dear Whingebag
We have now concluded our investigation into Shanene Thorpe’s complaint. I’m sorry this took longer than we initially led you to expect, which was because of the absence of key people on holiday, but I hope you’ll be pleased to know that we concluded that the nature and degree of unfairness to her was such that a broadcast correction and apology was appropriate, in addition to the online apology already posted by the Editor of Newsnight. Accordingly, last night’s edition of the programme included the following (with Ms Thorpe’s agreement):
And now for an apology. On 23 May during an item on welfare reform we broadcast an interview with Shanene Thorpe that unfairly created the mistaken impression that she was unemployed and wholly dependent on benefits, and suggested that she was living off the state as a lifestyle choice. She has asked us to make clear that she has been in work or in work-related education since leaving school. Shortly after the programme, we published an apology on our website for the unmerited embarrassment and any distress the item caused her. We are happy to make this broadcast apology as well.
Thank you for drawing your concerns to our attention.
Yours sincerely
Fraser Steel
Head of Editorial Complaints