Due to the Government’s Council Tax Energy Rebate fund closing on the 30th September, local councils have to ensure all payments have been made by that day. In order to ensure this deadline is met, we have had to cancel all of the uncashed vouchers from the Post Office and have the money returned to us. Once received, the uncashed payments will be credited to all applicable council tax accounts by the 30th September to ensure no resident misses out.
As at 31st August just over 80% of all Post Office vouchers issued had been collected, this ensured residents received the payment to help with their increased energy bills over the summer.
If your Post Office voucher has been cancelled it means you unfortunately didn’t cash it in time. We will be writing to all residents who have had their voucher cancelled or didn’t submit an application advising that the £150 will be credited to their council tax account. You will receive your letter advising the payment has been credited by 30th September 2022. Once credited you will be able to reclaim the rebate, we are currently working on a process to ensure getting this money to you, please refer to our website:
www.lambeth.gov.uk for further development on how to claim your rebate.