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Your perception of rail travel in the UK?

How do my experiences compare to yours?


  • Total voters
    74
I frequently used to pay £50 for the privilege of standing next to the bog for half of the journey between Sheffield and Bristol on a Friday afternoon (I used to get a seat at Derby if I was lucky, if not, BNS). and it was only £50 because I had a crooked Young Person's Railcard that I wasn't really entitled to.

I don't actually mind being treated like cattle, if the price matches. I'd happily stand or sit on the floor all the way if the return ticket was more like £15.

For £50 (or £75 really), i'd expect something equivalent to First Class (which I got once when it was the cheapest ticket available), ie a decent seat, and enough space to open a laptop/a4 pad.

The train companies also have a nice little line in making standard class impossible to work in, forcing companies (and civil servants) to insist their employees travel 1st class, as it allows them to work. I'm sure this removes the incentive for them to sort out standard class (ie made it the standard you should expect when paying £75 for a 2.45hr journey).

Last time I went to London, I went on the national express. Slow, Uncomfortable, Horrible toilet that i had to use (inevitable on a 4 hr jaunt). But I ended up at my destination with £40 extra beer money in my pocket.
 
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OK - time to come clean about having a bit of a hidden agenda with this thread.

Here is my OP but with the specific journeys identified:


Journey 1: Lille to Paris (TGV). Train >25yrs old but clean. Got seat ok; train fairly full. Arrived on time.

Journey 2: Paris to Lyon(TGV). Train <10 yrs old; clean. Got seat ok; plenty of free seats. Arrived about 15mins late.

Journey 3: Lyon to Firminy. Train <10years old; clean. Fairly empty. Arrived on time.

Journey 4: Firminy to Lyon. Train <10years old; clean. Fairly empty. Arrived on time. Bloke in carriage got done for fare dodging by inspectors.

Journey 5: Lyon to Bourg St Maurice. Should have been one through train without changes. Disrupted by industrial action. A bus substitution was offered (to halfway point on journey) but only one bus showed up and there was not enough space for everyone; those of us who didn't manage to get onto that bus got told to wait for next one (two hrs later). Decided to take alternative route by rail to halfway point: two trains with 1hr connection. Both trains with adequate seats and in good condition. Arrived at halfway point; another bus substitution offered to final destination. Bus departed c. 45 mins late. Arrival at destination c. 3hrs later than original timetabled time.

Journey 6: Bourg St Maurice to Grenoble. Bus substitution for first part of journey due to planned engineering works (adding 30mins to usual journey time). Second part of journey by slightly grotty train, >30yrs old. Arrived on time according to revised timetable.

Journey 7: Grenoble to Lyon. Train <10yrs old, adequate space, clean, arrived on time.

Journey 8: Lyon to Aurillac via Clermont Ferrand. Required two trains with 45mins connection.
- First train: Overcrowded (people and bags in aisles and around doors). Had to stand for first 30mins. People still standing or sitting on bags until 1hr into journey. People also standing for final 30mins. Train <10yrs old and reasonably clean.
- Second train: overcrowded with people standing for the first 30mins of journey; plenty of space after that. One of the two toilets out of order. Train <10yrs old and clean. Arrived on time.

Journey 9: Limoges to Lille via Paris. Required two trains.
- First train: quite full but still with some seats available. Reasonably clean. Train >25yrs old but recently refurbished. Arrived about 5 mins late.
- Second train (TGV): plenty of seats. Clean. Train >25yrs old. Arrived on time.


I often hear people grumbling about how bad our trains are in the UK, and it's not uncommon for them to come out with the old cliche of how much better they are in France. A couple of comments along these lines on this thread:


Comparing the British and French rail networks would be like comparing catshit with cream.


our rail service has to rank as one of the worst in the world

The thing is that I've done quite a lot of rail travel on the continent and although many countries do manage certain things much better than we do, my overall impression is that our railways aren't all that bad really. Recently I was in France for a couple of weeks and was interested to see how things compared, particularly away from the TGV network.

Obviously my experiences are what they happened to be in those two weeks, and if I'd gone for a different two weeks I might have had an overall better or worse experience. But my general impression was that away from the TGV, things really weren't much better than they are here. The level of disruption and lateness was about the same as what I'd tend to expect in the UK. As for connections and travel times - I'd venture that these may actually be better in the UK. There were some journeys that took quite a bit of time compared to what I'd expect for similar mileages here, and some of the rural lines have a very sparse service indeed. Getting across country (rather than on the radial routes to and from Paris) can be quite hard work.

The exception is of course the TGV, which is great (as long as where you want to go is on a TGV route). Although it's worth commenting that on TGV and certain other long-distance trains, reservation is compulsory, which means they are never overcrowded but on the other hand you can't always travel when you want to, and can't just turn up at a station assuming you can get on the next train.

Looking at the poll results, 42% of people seem to agree with me (at least based on what I described) that there isn't much difference in quality of service between France and the UK. Surprisingly 46% appear to think that what I described is worse than what they'd expect in the UK. Including 26% who think it is "much worse" than what they'd get in the UK - although I suspect there are some folk in there who haven't read the question properly.

It's pretty obvious that the cost is the biggest complaint. I would be interested to do a thorough comparison of French/British train fares some time when I am particularly bored, because I have a hunch that the difference isn't quite as great as people assume. I'll leave that for another day though.
 
That is interesting. The British rail system might not be as bad as generally perceived, however, in my experience it is over priced and inadequate. I have not used SNCF for some time so cannot comment on that, I have, however, used Belgian, Dutch and Portuguese railways all of which have been more reliable, cleaner and cheaper than trains in the UK.
 
To make it a fair (fare!) comparison, you should list the price of the tickets, and whether you were able to pick from a couple of ticket options or from a bewildering array of near identical products that in some cases vary in price by an order of magnitude.
 
The cost is insane - just wrong. And the ticketing system is literally bonkers - I tell people over here about it & they think I'm seriously joking.
I've been in Switzerland for 4 years now & it hits me harder every time I comeback & buy a rail ticket esspecially for the quality & comfort of what you pay for.
I know it's an ultimately pointless comparison, but for the same price or less than a average season ticket restricted to one route in the UK, you could buy a yearly GA railcard here - that's unlimited travel anywhere in Switzerland, at any time - National trains, local city trams & buses & even boat services on the lakes - (hell, you even get a 10% discount on some ski areas with it!)
Adult Swiss rail GA card - 3,100 CHF (£1,875)
 
Cheaper by 4x4 most of the time sadly.

4x4 with a single occupant too!

I propose standard fares (for which you will receive the same level of service as you currently do i.e. not great), should not be allowed to exceed 0.5x the cost of making the journey between the 2 places in an average car.
 
The cost is insane - just wrong.
I've been in Switzerland for 4 years now & it hits me harder every time I comeback & buy a rail ticket esspecially for the quality & comfort of what you pay for.
I know it's an ultimately pointless comparison, but for the same price or less than a average season ticket restricted to one route in the UK, you could buy a yearly GA railcard here - that's unlimited travel anywhere in Switzerland, at any time - National trains, local city trams & buses & even boat services on the lakes - (hell, you even get a 10% discount on some ski areas with it!)
Adult Swiss rail GA card - 3,100 CHF (£1,875)

Sheffield <-> Manchester annual season ticket (popular commute, 45 mins by train) costs £2,932.00 :(:(:(.
 
As I have moaned about a few times before, I travel from Weymouth station, mainly, and use the train about twice a week.

The station is served by two train operators -- SouthWest Trains up to London and First Great Western up to Bristol. The contrast could not be greater.

SouthWest trains -- two trains an hour to London, new trains, reliable, fairly punctual. They have increased the frequency of trains from one to two an hour. Bit pricey (well, to me anyway)

First Great Western -- one train every two or three hours. Tiny trains, sometimes with no toilet for a 3-hour journey. They've reduced the number of trains, especially on Sunday. So bad now that I haven't really used them for a year. It's no fun going somewhere only to spend the whole day wondering if you'll be able to get back!
 
I know it's an ultimately pointless comparison, but for the same price or less than a average season ticket restricted to one route in the UK, you could buy a yearly GA railcard here - that's unlimited travel anywhere in Switzerland, at any time - National trains, local city trams & buses & even boat services on the lakes - (hell, you even get a 10% discount on some ski areas with it!)
Adult Swiss rail GA card - 3,100 CHF (£1,875)

Unlimited rail travel for a year within a country for under two grand? That's pretty good...
 
Sheffield <-> Manchester annual season ticket (popular commute, 45 mins by train) costs £2,932.00 :(:(:(.

£2932 / 232 working days = £12.63 per working day

By car: 80miles round trip x 20p per mile = £16 per day (plus parking probably).

So it's cheaper than driving for one person. It's not cheap but it's not a ridiculous price.

In any case, I don't think we should be encouraging people to commute long distances until we have sorted out a sustainable source of energy.
 
one of my flickr contacts posted an old british rail ticket online yesterday. a saver return from evesham to london was £26 in 1991. it's £40 today. that doesn't seem an unreasonable increase really.
 
The cost is insane - just wrong. And the ticketing system is literally bonkers - I tell people over here about it & they think I'm seriously joking.
I've been in Switzerland for 4 years now & it hits me harder every time I comeback & buy a rail ticket esspecially for the quality & comfort of what you pay for.
I know it's an ultimately pointless comparison, but for the same price or less than a average season ticket restricted to one route in the UK, you could buy a yearly GA railcard here - that's unlimited travel anywhere in Switzerland, at any time - National trains, local city trams & buses & even boat services on the lakes - (hell, you even get a 10% discount on some ski areas with it!)
Adult Swiss rail GA card - 3,100 CHF (£1,875)

The Swiss system is excellent. No doubt about that.

Worth bearing in mind that Switzerland's GDP is 35% more than ours though (and not too long ago was twice ours).

Perhaps the solution for our railways is for the UK financial industry to expand into the no-questions-asked banking sector.
 
£2932 / 232 working days = £12.63 per working day

By car: 80miles round trip x 20p per mile = £16 per day (plus parking probably).

So it's cheaper than driving for one person. It's not cheap but it's not a ridiculous price.

In any case, I don't think we should be encouraging people to commute long distances until we have sorted out a sustainable source of energy.

An annual ticket just works a little bit cheaper than the car if you bulk buy a years worth of journeys in advance. That's not a deal.

Incidentally, what length of commute would you suggest is allowable? Where are all the people who work in Zone 1 going to live?
 
Almost all my journeys are FCC commutes from Tulse Hill into Farringdon, and I've no complaints. Generally speaking no issues excepting for price and pricing structure - whenever I've travelled to other cities etc haven't had any problems with the trains.

Worth pointing out that Ann'O's big issue is related to a journey that she made ludicrously over-complex by herself and has bitched on every rail-related thread about since.
 
£2932 / 232 working days = £12.63 per working day

By car: 80miles round trip x 20p per mile = £16 per day (plus parking probably).

So it's cheaper than driving for one person. It's not cheap but it's not a ridiculous price.

In any case, I don't think we should be encouraging people to commute long distances until we have sorted out a sustainable source of energy.

Quite a lot of people have to drive to the train station and pay for parking there on top of their season ticket.
 
The only long distance service I have used is Virgin Euston to Stockport.

Every time the trains have been on time, clean, comfortable and at weekends you can sit in First for an extra tenner (I assume all rail companies do this?).

My local train company (National Express East Anglia), however, are the worst shower of shites going.

How's this for a service? Despite being a busy London suburban station our Sunday service is a HOURLY train to Stratford in East London - instead of Liverpool Street like in the week.

They have also reduced the weekday service from a train every 15 minutes to Liverpool Street to every half hour.
 
An annual ticket just works a little bit cheaper than the car if you bulk buy a years worth of journeys in advance. That's not a deal.

Incidentally, what length of commute would you suggest is allowable? Where are all the people who work in Zone 1 going to live?

i live in zone 3 and my season ticket is £760.
 
Quite a lot of people have to drive to the train station and pay for parking there on top of their season ticket.

That's a good point. If was to get a job in Manchester (which I'm considering), I'd need either a £12 a week bus ticket to get to the station, or I could cycle or drive to Dore station (on the edge of Sheffield, one stop towards Manchester), but very few trains stop there since it was cut from 4 platforms to 1 to create the biggest rail bottleneck outside of London.
 
i live in zone 3 and my season ticket is £760.

Precisely. Teuchter can't go getting sniffy about people brazenly expecting to commute between Sheffield and Manchester, when people make equivalent rail commutes inside London all the time (for a lot less cash, too). It's the only way the city could function.
 
I used to pay £360/month Milton Keynes > London. I now pay £100/month Brixton > Soho.

The MK journey takes 5 mins longer than the current one :D
 
Precisely. Teuchter can't go getting sniffy about people brazenly expecting to commute between Sheffield and Manchester, when people make equivalent rail commutes inside London all the time (for a lot less cash, too). It's the only way the city could function.

Equivalent rail commutes inside London? London's quite big but not big enough for a 40 mile commute.

The equivalent would be, say, Haywards Heath to London. Annual season ticket: £2900.

My London commute from zone 2 into town is about 5 miles and costs me just over £1000 a year.
 
6) Southern trains are NOT environmentally friendly or "clean", they run on diesel and emit more black smoke than a rampaging Martian Fighting Machine each time they stop at a station

Rants are more convincing if they are not based on complete misinformation.
 
I take the commuter train every day. It's fucking abysmal. Here's what I would expect from a half-decent service:

1) Nobody should have to expect, as a matter of course, to stand. Standing should be something that happens when the train is fuller than expected, not something that is de rigour.

2) There should be more than two trains an hour to my destination. Frankly, this would help to take care of 1). A LOT of people get off at my stop and it wouldn't be unreasonable to expect to not have to add 30 minutes to an already very long journey just because you miss your train by 30 seconds (probably by turning up at the time it says the train goes rather than when they actually close the doors).

3) Journey times should be considerably quicker. Over the years, they've actually got slower. There needs to be more services that skip the first 10 stops, for example. Or every other stop. Use some imagination. The idea that the only way a commuter train can operate is to stop at every bloody stop for 20 stops is ridiculous. My station is about 20 miles out of Waterloo -- there is no way that journey should take 50 minutes.

4) The cost is ridiculous. It shouldn't be cheaper to drive places than to take the train.

5) Don't get me started on the utter revenue cash cow that is parking charges at the station.

I'm not going to rant about the trains themselves because taking care of the above would fix a lot of the cleanliness problems that come with overcrowding.
 
Equivalent rail commutes inside London? London's quite big but not big enough for a 40 mile commute.

The equivalent would be, say, Haywards Heath to London. Annual season ticket: £2900.

My London commute from zone 2 into town is about 5 miles and costs me just over £1000 a year.

Witham to Liverpool St is £3480 for railways only, and £4120 with a 1-6 annual travelcard included. That's about a 40 mile commute.
 
Precisely. Teuchter can't go getting sniffy about people brazenly expecting to commute between Sheffield and Manchester, when people make equivalent rail commutes inside London all the time (for a lot less cash, too). It's the only way the city could function.

it's not an equivalent commute! it's 20 mins on the (slow!) train. 8 miles at most.
 
Ok, Ok! I'm not sure whether it's fairer to compare journey times or distances. The commute kabbes describes is 20 miles (half the distance between Sheff + Manc) but takes 50 minutes. I'd wager that service spends the majority of it's time slowing down, speeding up, or stopping and is as such more of an environmental catastrophe than the equivalent commute between Sheffield and Manchester which at least gets a head of steam up for 35 miles or so between Hathersage and Stockport.

Anyway - The debate about whether a daily 45 minute commute between two major cities should be environmentally feasible is kind of a red herring.

What it shouldn't do is cost as much as it does. Single journey, annual season ticket whatever. It's still way overpriced.
 
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