Urban75 Home About Offline BrixtonBuzz Contact

Your daily cat and kitten news

Epona said:
The vet messed up Jakey's prescription a) by failing to send it to me promptly after I'd paid for it, I had to chase it up with them, and b) it was dated 2025 for some reason (this is not the first time this has happened either), so Pet Drugs Online have had to contact the vet to get an amended prescription which could take another 2 days, they can't dispatch Jakey's medication until that happens.

He runs out of pills (Fortekor 2.5mg) over the weekend.

I don't know what to do and am a bit stressed by it, I feel very upset and let down, I'm going to try to get the vet to give me a weeks worth of pills for fucking free because this is their fuckup, but it might take them 4 working days to get some themselves which would by the time I talk to them tomorrow mean we'd already run out as they wouldn't arrive at the vets until next week.

I'm just fucked off, why does everything I try to do get fucked up in ways that are not my doing and beyond my control?
Click to expand...
That's really annoying. We actually left a vet last year due to constant fuck-ups like this. Hope you get it sorted.
 
oryx said:
That's really annoying. We actually left a vet last year due to constant fuck-ups like this. Hope you get it sorted.
Click to expand...
I love the vet himself, he's excellent with cats (is a cat lover himself) and is a really good vet (apart from apparently not knowing what year it is :hmm: ) and the 2 regular vet nurses are wonderful - but every time I speak to reception it's a different person as I think they put all the trainees on rotation through our surgery, and even the simplest things get ballsed up. I've ordered his special food, they forget to put the order in and when I chase it I have to go to the clinic and sort it out. 3 times out of the last 5 his prescription has been incorrect - wrong date twice, sent late twice, once I was given the wrong info by the receptionist about what frequency his appointments should be (she told me 6 months when it should be 3, so I didn't book an appointment and was then only given a prescription for 30 pills because the vet hadn't seen him, which more than doubles the cost of the pills - £21 for the prescription when 30 pills only cost £16, I usually get a scrip for 100 at a time).

I can't go anywhere else because it is part of a group who run most of the vet surgeries in this area - vet chains are currently being investigated for monopolies in certain areas and lack of competition/overcharging by whatever the monopolies commission is called these days, I don't have any choice because both of my nearby vets that I can actually get to are run by the same group. The vet himself is lovely, the corporation that runs the shindig is expensive and ballsups like this are way too frequent.
 
Epona said:
I love the vet himself, he's excellent with cats (is a cat lover himself) and is a really good vet (apart from apparently not knowing what year it is :hmm: ) and the 2 regular vet nurses are wonderful - but every time I speak to reception it's a different person as I think they put all the trainees on rotation through our surgery, and even the simplest things get ballsed up. I've ordered his special food, they forget to put the order in and when I chase it I have to go to the clinic and sort it out. 3 times out of the last 5 his prescription has been incorrect - wrong date twice, sent late twice, once I was given the wrong info by the receptionist about what frequency his appointments should be (she told me 6 months when it should be 3, so I didn't book an appointment and was then only given a prescription for 30 pills because the vet hadn't seen him, which more than doubles the cost of the pills - £21 for the prescription when 30 pills only cost £16, I usually get a scrip for 100 at a time).

I can't go anywhere else because it is part of a group who run most of the vet surgeries in this area - vet chains are currently being investigated for monopolies in certain areas and lack of competition/overcharging by whatever the monopolies commission is called these days, I don't have any choice because both of my nearby vets that I can actually get to are run by the same group. The vet himself is lovely, the corporation that runs the shindig is expensive and ballsups like this are way too frequent.
Click to expand...
That was pretty much exactly the issue we had - really good vets but really poor service from reception/admin. It was every time we had an appointment - insurance claims not done, prescriptions not ordered, etc, etc.

Most of the receptionists were pleasant but there was one who was really obnoxious - as I waited I heard her on the phone telling someone it was their fault they had a flea infestation as it was caused by being dirty!

We have two near us, the one we used to use and went back to is now a chain :(, as is the other one. I've seen stuff as well about monopolies, overcharging etc.
 
I phoned the vet, they couldn't get through to the practice (presumably I went through to HQ), they couldn't confirm whether a prescription with the correct date had been sent through to Pet Drugs Online, I have been told they will call me back later.
Whether that happens is yet to be seen.

I know I am potentially on dodgy ground here as it is a prescription med, but if anyone else has a stash of Fortekor palatable 2.5mg tablets for cats and dogs and could spare 7 pills (which I would replace once my own supply comes through next week), I would be eternally grateful. My cat has a prescription for this medication but the vet surgery have fucked up his prescription by putting the wrong date on it, causing a delay (when it had already been delayed due to them not emailing it to me promptly when I had paid the prescription charge - I requested it on the 5th Feb and it's now the fucking 14th forfucksake).
 
I am with Epona.
So much on the internet is vile and contentious.
This little cat corner is a safe space, a nice escape into the world of cats who most of us here are very fond of. Even if we don’t have a cat of our own.
If others think it is sad or whatever they can fuck off and judge people somewhere else and leave us to indulge in something that cheers most of us 90% of the time.
 
Last edited:
Epona said:
I phoned the vet, they couldn't get through to the practice (presumably I went through to HQ), they couldn't confirm whether a prescription with the correct date had been sent through to Pet Drugs Online, I have been told they will call me back later.
Whether that happens is yet to be seen.

I know I am potentially on dodgy ground here as it is a prescription med, but if anyone else has a stash of Fortekor palatable 2.5mg tablets for cats and dogs and could spare 7 pills (which I would replace once my own supply comes through next week), I would be eternally grateful. My cat has a prescription for this medication but the vet surgery have fucked up his prescription by putting the wrong date on it, causing a delay (when it had already been delayed due to them not emailing it to me promptly when I had paid the prescription charge - I requested it on the 5th Feb and it's now the fucking 14th forfucksake).
Click to expand...
My sympathy - Hope that you & [Radar oops], I meant Jakey get sorted asap.

Sadly, you seem to have been receiving a less than stellar performance from the admin side. Not sure what to suggest, other than complain to the vet himself and hope that next time they get their act together.
 
Last edited:
StoneRoad said:
My sympathy - Hope that you & Radar get sorted asap.

Sadly, you seem to have been receiving a less than stellar performance from the admin side. Not sure what to suggest, other than complain to the vet himself and hope that next time they get their act together.
Click to expand...
It's my Jakey, sadly Radar is long gone now!
I know what you meant though (I certainly don't expect anyone to keep track of my cats :D ), and thank you.
I was quite assertive and calm on the phone and told them that what I expected was for them to get me a weeks worth of pills urgently without additional charge, since this was their messup (and yes I said that rather than swearing, which was difficult!) and not mine.
 
Epona said:
It's my Jakey, sadly Radar is long gone now!
I know what you meant though (I certainly don't expect anyone to keep track of my cats :D ), and thank you.
I was quite assertive and calm on the phone and told them that what I expected was for them to get me a weeks worth of pills urgently without additional charge, since this was their messup (and yes I said that rather than swearing, which was difficult!) and not mine.
Click to expand...
Opps, I wasn't checking properly, my apologies. Too much blood in the coffeestream.
I often have trouble with remembering names of people & pets, even ones I've known for years.
 
StoneRoad said:
Opps, I wasn't checking properly, my apologies. Too much blood in the coffeestream.
I often have trouble with remembering names of people & pets, even ones I've known for years.
Click to expand...
Yeah seriously don't worry about it, I'm faceblind and have trouble with peoples' names and remembering stuff about them - it's no big deal and your good wishes were appreciated, I know what you meant and who you meant them for, no worries :)
 
I phoned the vet again because they hadn't called me back, and they have now sent a new prescription to PDO.
I reiterated that I was going to run out of pills before they would be able to deliver, given the delay, and I needed more pills.
They said they would dispense some to me, I asked for confirmation that this would be at no cost as it was their fuckup, not mine.
They agreed to that.
Then said they would phone me back later :facepalm:

Basically I will believe it has been sorted when a) PDO have a prescription that doesn't look like it's been beamed back from the future, and b) when the vet clinic have given me a weeks worth of free pills (because this is not my fault).

It is illegal for a vet surgery to fail to provide on request a valid prescription for medication they have recommended or to prevent a client from sourcing medication more cheaply from other suppliers, so if there is any further issue I will continue making a fuss about it.
 
I also haven't heard back from them about my food order, I don't usually order food from the vet but when it is nearing the end of N's pay period I sometimes request a small bag of dry to tide us over til we have enough money to order a larger bag (the online retailers only do the big bags, I can get a 400g bag which is a week's worth from the vet).
 
Have phoned PDO, the vet clinic hadn't yet sent them a new prescription (which they said they had done, so thank fuck I phoned PDO myself), I did have a copy though which came through on my email earlier so I was able to email it to them myself.

They say it will take 2 days to process before the drugs are mailed which means they will be mailed next week, as they don't work weekends (and none of this is their fault) so I am going to be back on the phone to the vet later today or tomorrow about getting enough pills to tide him over.

I am past the point of furious and just feeling fucking exhausted and holding my cat atm.

I will phone the vet again later if they haven't called me back as promised about the fact he will run out of pills over the weekend due to their fuckup.
 
Humberto said:
They live 10 years if they're lucky end of.
Click to expand...
You thick twat. What's your motive for posting up such misinformation? To hurt people?

The average lifespan of a cat overall in the UK is 14 years, according to a study carried out by the Royal Veterinary College. The study, which looked at the deaths of 4009 randomly-selected deceased cats in 2015, found that crossbreed cats had an average life expectancy of 14 while purebred cats had a lifespan of 12.5 years. However, this is only an average age – some cats can live past 20.
Click to expand...

www.vets-now.com

How long do cats live?

Do you want to know how long cats live? The average age and lifespan of a cat depends on lots of different factors. Find out more here.
www.vets-now.com www.vets-now.com
 
Around 15 I think is average (if you factor out traffic accidents) but many live a lot longer.

OSH and Siamese have a slightly different (and a little shorter than average, not due to inbreeding but just due to having different genetics and environmental adaptations) lifespan, but 12 to 15 years is average for them and I have had one die at 15 and the other is still going (assuming I can get his meds sorted after this fuckup) - at 17. My darling moggy Radar died at 13 though, cancer can get anyone at any age - but I consider him dying at 13 like a 50-60 year old human equivalent - he wasn't old, it was just tragic.

And I am not keeping my 17 year old going for selfish reasons - he is a very happy cat and very active for his age, he just needs some help to stop his kidneys fucking up, hence the blood pressure medication, which has very few side effects and reduces stress on his kidneys.

I know he is not going to live forever, and that is not the aim. I will know when it is the right time to let him go (because he will tell me, they act different around you when they are old and ill to the point where they have had enough), like I have my previous cats - and we're not there yet.
 
Last edited:
Indeed. Next door's current kitty is 15 and still chases dogs. there are some local dogs who won't do walkies that involves the path along the end of the communal garden here.

Their previous kitties lived to 18 (she would escort dogs off the premises, but wasn't quite as energetic about it) and 21 (she would venture to the edge of their porch if it was quiet, but otherwise didn't go outside.)
 
sojourner said:
One of mine went at 14 with breast cancer, and the other lasted until 19. I think Humberto has a bit of a drink problem - they've shitposted on other threads too, in the last few weeks.

Really hope you get sorted Epona , what a worry for you x
Click to expand...
I've tried to be kind to them of late, but having a go at me about my cat was over the line for me.

With Radar it was brain tumour (probably glioblastoma, likely secondary to stomach cancer) - he'd had a lot of health issues in the previous couple of years to the extent that it would have been difficult to detect any abnormality sooner - because there hadn't been much in the way of normality since he had major surgery for ear polyps with massive complications and being on a feeding tube for several weeks a couple of years before - he was never right after that tbh. He was happy though, just we never got his weight back up to normal so he went downhill very quickly at the end (just in a few days) because he was already underweight. It was a horrible shock to lose him like that. He was a bright little thing, always was a tiny cat, and such a horror! I miss him a lot. The day the scab came off the last wound he gave me was one of the worst days of my life.
 
Last edited:
You must log in or register to reply here.

Similar threads

Gromit
  • Poll
Cat on a lap
Replies
21
Views
683
Me76
Me76
TopCat
Overgrown cat claws
2 3
Replies
60
Views
2K
TopCat
TopCat
Humberto
Indoor outdoor cats
Replies
5
Views
455
Epona
Epona
platinumsage
Cat food recommendations
Replies
13
Views
997
ddraig
ddraig
andysays
Your daily hat and mitten news
2 3
Replies
67
Views
2K
Monte
Monte
Back
Top Bottom