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The working from home thread

Half of my clients won't answer my phone calls. It's probably because I'm using my landline and hiding the number, but they won't answer calls from hidden numbers. I'm in a mobile deadspot.
Some of them don't use email.
 
Half of my clients won't answer my phone calls. It's probably because I'm using my landline and hiding the number, but they won't answer calls from hidden numbers. I'm in a mobile deadspot.
Some of them don't use email.
One option here might be a throwaway VoIP phone number, from Flextel or sipgate.co.uk - get the number, get a softphone on your PC, point one to t'other, and you're done. Outgoing call charges are reasonably competitive, and presumably invoicable to work - so you have a dedicated number which is easier for billing and call filtering. And they're normally quite cute on voicemail, etc - I use mine mainly because it emails voicemail to me.

(I don't use a softphone - I've got a Small White Box called a Gigaset N510, cost about £45, that deals with the messy VoIP bit, and just talks DECT to a couple of cordlesses)
 
One option here might be a throwaway VoIP phone number, from Flextel or sipgate.co.uk - get the number, get a softphone on your PC, point one to t'other, and you're done. Outgoing call charges are reasonably competitive, and presumably invoicable to work - so you have a dedicated number which is easier for billing and call filtering. And they're normally quite cute on voicemail, etc - I use mine mainly because it emails voicemail to me.

(I don't use a softphone - I've got a Small White Box called a Gigaset N510, cost about £45, that deals with the messy VoIP bit, and just talks DECT to a couple of cordlesses)

I doubt my employer is going to want to incur any more costs. Things were tight even before all this
 
I just came very close to crying on the phone to IT because a seemingly simple conference call issue has resulted in my phone being reset and losing all my contacts and data which I can’t set up again because I’m confused and have a fucking deadline.

Anyway, IT called me and I sort of blurted all that out and Mr Looby is looking at me like ‘what the fuck, she’s going to sob any minute’. 😄
Stopped myself though. 👍
 
  • they updated my laptop from DAC to a VPN last night around 4 pm
  • It failed and wouldn't connect to the internet after that
  • arranged to take it in to get fixed @ 10 am today
  • Still no laptop
  • 'Yeah - reimaging it should only take an hour or so'
  • quite frustrating
 
Working on a Covid emergency hotline, mainly just taking self-isolated people's details to pass to volunteer teams who distribute food and meds, but customers ask other things, most of which I do not know the answer to nor do I know who to signpost them to. We've had one suicidal caller this afternoon, who luckily got chatted to until a relative turned up. Expect there will be a lot more. Taking a lot of breaks.
 
Working on a Covid emergency hotline, mainly just taking self-isolated people's details to pass to volunteer teams who distribute food and meds, but customers ask other things, most of which I do not know the answer to nor do I know who to signpost them to. We've had one suicidal caller this afternoon, who luckily got chatted to until a relative turned up. Expect there will be a lot more. Taking a lot of breaks.

Good on yer
 
There is a corona based issue developing at work.

It's easier to do our jobs from the offices but they can be done from home. I'd taken time off sick on the lead up to the lockdown, so I'd just assumed that over that two weeks people had been in work less and less anyway.

I'm not sure what's happened but it looks like everyone assumed we weren't allowed in after one of Boris' announcements, but have now been told the building is still open, and they're trying between themselves to find loopholes about how people can go in and stay safe (which we just can't right now). It's a competitive industry so I guess people want to gain that edge but it's easy not to get drawn into it because I don't think coming down with this thing is going to help my career.

My only frustration really apart from them putting everyone else at risk, is that if they're in, clients are going to expect me to be in.

Also someone who reports to me on a project is getting a bit cocky. He tried messaging me late last night! Nothing he is involved with is that important.
 
I finally broke. I went to the store and bought an office chair. The first place I went to was only doing curbside delivery. The second place was happy to set me up with a new office chair, but definitely social distanced. So I have a new office chair... just need to figure out how to put the fucker together now.

I also checked in briefly at my workplace. Half of the employees show up every day to bind books. I've never seen the division between sides of the building so starkly before. All of the customer service and technical support (I am technical staff) and management staff are working from home (south side of the building). and in safety. Our side of the building is empty. The other side is pretty much standard production. We've actually gotten some extra business because our major competitor is locked down and those of us in Nebraska are still working producing books. I hope that keeping half the workers home will protect the other half that has to go into work every day.
 
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I finally broke. I went to the store and bought an office chair. The first place I went to was only doing curbside delivery. The second place was happy to set me up with a new office chair, but definitely social distanced. So I have a new office chair... just need to figure out how to put the fucker together now.

you'll be glad - the right chair makes all the difference.

i also go into my workplace 1, 2 times a week, i try to stay out because after you leave, the crew disinfects where you've been and i don't like the feeling of making work for others.
 
The headset to enable me to work from home is kaput - they want me to go all the way across the city to collect a new one. I am a key worker but I've been advised to stay at home as I live with a vulnerable person. Dunno whether I should go or not
 
I've been a bit distracted from work so far this morning.

I have a hard kitchen chair, you lot wanting soft office chairs obviously don't have adequate buttocks!! :)
 
Just had the dreaded "broadband down" for half an hour .. hope the last email was delivered properly ..
 
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