Mr Smin said:The HEAD of IT made this error? That is amazingly bad.
Fairly regularly (IME) "Heads" of IT usually don't come from an IT background...
Once when i was admining an email system we got sent an email with an attachment that was 39 Mb large... Whole email system came to halt and to be un-fucked by me on a Sunday afternoon...
It was from a CEO who was doing a presentation (was working at a conference company), so it was hard to tell him off...