cupid_stunt
Chief seagull hater & farmerbarleymow's nemesis.
To be honest, I don't really see why you're having this much trouble . . . it begs the question are you doing something wrong??
I've had my full credit WITHIN the 5-7 working days that Bulb (a company, by the way, in the hands of the receivers or whatever they're called), in LESS than 4 working days - pretty impressive
No I am not doing anything wrong! You cheeky fucker.
I am submitting electric & gas meter readings every month, they use the gas ones fine, but ignore the electric ones, because they are far lower than what their system thinks the reading should be, they have already admitted to the billing errors in their submission to the ombudsman, but the problem just keep rolling on.
I am glad you got your credit refunded quickly, the problem with OVO is that they are showing I am over £300 in debit, whereas I am actually over £700 credit, once they re-issue all the bills from the last 2+ years, and correct the account, I expect I should be able to get my credit balance refunded as quickly as you have.