My electricity bill has just tripled: how about yours? Alternative suppliers?
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bellaozzydog
rolling turds in glitter
Been charge DD 217 quid and surprise surprise come billing time I’m nearly 700 quid in credit
They email a direct debit reduction offer down to 119 quid a month
I ask for my money back they say yes to 500 quid then immediately put the direct debit up to 180 quid
What the fuxk are these thieving pricks up to
They email a direct debit reduction offer down to 119 quid a month
I ask for my money back they say yes to 500 quid then immediately put the direct debit up to 180 quid
What the fuxk are these thieving pricks up to
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AnnaKarpik
Queen of all she surveys
I think you need to make a formal complaint.
cupid_stunt
Merry fecking Christmas.
Check your annual use, work out what that costs in KWh's, add standing charges and VAT, divide by 12 - then them that's the maximum you are prepared to pay, this will be more than enough with the price cap due to drop by around 15% in April, and demand a full refund of the current balance.
If they refuse, ask them to escalate your complaint, giving them the standard 8 weeks notice before you will refer the complaint to the ombudsman.
* The current price cap is £1,928, this is predicted to drop to £1660.06 from April, £1,590.36 from July, and a slight increase to £1,639.97 from Oct.
Price cap predicted to fall by 14% in April - Cornwall Insight
Forecasts for the April 2024 Default Tariff Cap (price cap) show a fall of 14% in the second quarter of the year, with a typical dual fuel consumer1 expected to pay £1,660 per annum, a £268 decrease from January bills of £1,928.
www.cornwall-insight.com
cupid_stunt
Merry fecking Christmas.
It's always a gamble, TBF, on the positive side, at least you had peace of mind that your tariffs weren't going to increase.
Just logged into my Ovo account to check how it's going, and saw this:
You’re paying £130 on the 1st of each month.
Your balance is set to be +£10 by 31 March. Your minimum monthly payment is £5.
Ahaha, half tempted to change the DD to a fiver, see how that goes down
You’re paying £130 on the 1st of each month.
Your balance is set to be +£10 by 31 March. Your minimum monthly payment is £5.
Ahaha, half tempted to change the DD to a fiver, see how that goes down
Hmm, gonna get a quote in a bit I think, see if I can save any.Just got my £50 for moving to Octopus also
so much better then Ovo who are in fact cunts.
Ranbay
The same rules apply
Ive got a code where you both get £50 if i refer anyone,
I'll shout you if it looks like it's worth my switching, nice one!
Ranbay
The same rules apply
as in DD or as in price per KWH?
As in DD. I gave them the exact kwh for both gas and leccy for 2023, and they came back with extortionate monthly DD.
cupid_stunt
Merry fecking Christmas.
Check the prices per KWH against your annual use and standing charges, I doubt there will be much in it ATM, with Octopus mine came to a saving of about £12pa, but I was switching because of OVO's shit customer service, whereas Octopus is rated the best by 'which?', plus I picked up a £50 credit thanks to the code I got from gentlegreen.
There's something not right with them looking for twice the amount on DD, I would check that again.
Ranbay
The same rules apply
Ovo wanted £475 a month from me and wouldn't budge, computer says no.
im paying £161 with Octopus and use on average £180 a month over the year, i think half the issue with these companies is whatever fucked up system they use to estimate the DD,
but if you don't use that much can't see why they can't lower the DD for you? anyways, i'm happier, OVO are pricks, there's a facebook page with thousands of complaints on.
im paying £161 with Octopus and use on average £180 a month over the year, i think half the issue with these companies is whatever fucked up system they use to estimate the DD,
but if you don't use that much can't see why they can't lower the DD for you? anyways, i'm happier, OVO are pricks, there's a facebook page with thousands of complaints on.
cupid_stunt
Merry fecking Christmas.
I was with SSE, which OVO took over, at that point their customer service was highly rated, but then it all went wrong, they fucked up by basically tripling their customer base overnight with the SSE take over, and now their customer service is one of the worst.
It often happens when small companies take over much bigger ones, they simply can not cope with such massive growth overnight.
Yeh, it is lower.
two sheds
Least noticed poster 2007
Goes here I think:
www.theguardian.com
Victoria Coren Mitchell: Ovo pocketed thousands ‘they were not owed’
Broadcaster shares energy provider’s alleged incorrect billing on X, saying ‘nothing but legal action will do’
cupid_stunt
Merry fecking Christmas.
Goes here I think:
Victoria Coren Mitchell: Ovo pocketed thousands ‘they were not owed’
Broadcaster shares energy provider’s alleged incorrect billing on X, saying ‘nothing but legal action will do’
She doesn't need to take legal action, just escalate it to the ombudsman and collect a £150 'goodwill' settlement, then switch to Octopus using a referral code from a helpful urb, for another £50 credit, like I did, at my old place.
I am about to put in a formal complaint to the twats at EDF, after I told them I was moving in here, so bills should now be addressed to me, instead of the 'estate of cupid_stunt's mother', the bills have been addressed to the 'estate of cupid_stunt', so I've not been paying them, as I am [allegedly] not actually dead, and I reckon it's got to be worth at least another £30 credit for the distress they I have caused me, before I change supplier here to Octopus, and collect another £50.
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Boudicca
Seaside Queen
Well, back in June I switched my electricity to British Gas as SSE/Ovo were being idiots. But British Gas have also cocked up in that I seem to have only been paying for my electricity, whereas my gas account has a direct debit of £10 per month and is now £60 in credit. So it's probably time to switch to Octopus before they work I haven't paid for any gas for the last 8 months.
£50 referral code anyone?
£50 referral code anyone?
cupid_stunt
Merry fecking Christmas.
Ranbay
The same rules apply
This ones better LOL Octopus Energy
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