Leafster
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I think I've mentioned it before but one of my neighbour's gas meter is in the middle of the front garden and currently has a plastic compost bin as a cover.Quite a few properties where I live have gas meters hanging outside.
I think I've mentioned it before but one of my neighbour's gas meter is in the middle of the front garden and currently has a plastic compost bin as a cover.Quite a few properties where I live have gas meters hanging outside.
I've just read a really good article on why costs are not coming down that much despite using more wind power. Apparently The UK is wasting a lot of wind power
It's another example of another massive government failure and that's before you even get into the supplier company mess.
As with many of the challenges this country faces I can't see this going away anytime soon.
It has been confirmed in the budget that pre-payment customers will no longer pay more, about bloody time.
That's because the £400 government grant (@£67 per month) has ended.In spite of being comfortably in credit, Octopus have simply added £67 to my £19.26 DD - just as my usage has dropped right off .
My rolling average is down to 2.3kwh per day ...the past 3 days I used 2kwh - thanks to spending a lot of time in the park ...
I will almost certainly do some gardening this year, so I will use some light to start seedlings - but I will minimise that by putting my shelves up against the window and putting the 30 or 60 watts of lighting on a timer...
I know - but also it's the end of winter and I can be expected to use a lot less ...That's because the £400 government grant (@£67 per month) has ended.
Nothing to do with your useage.
They did also send an email out saying that was their intention and telling you how to set your own DD figure if you wantedIn spite of being comfortably in credit, Octopus have simply added £67 to my £19.26 DD - just as my usage has dropped right off .
Oh yes so they did ... sadly that part of the website is broken at the moment ...They did also send an email out saying that was their intention and telling you how to set your own DD figure if you wanted
I changed mine easily enough. Both website and app seemed to be working fine.Oh yes so they did ... sadly that part of the website is broken at the moment ...
I changed mine easily enough. Both website and app seemed to be working fine.
Same here. If they'd bothered to measure our usage, subtract credit and divide by 12 then they'd get £25pm less.In spite of being comfortably in credit, Octopus have simply added £67 to my £19.26 DD - just as my usage has dropped right off .
My rolling average is down to 2.3kwh per day ...the past 3 days I used 2kwh - thanks to spending a lot of time in the park ...
I will almost certainly do some gardening this year, so I will use some light to start seedlings - but I will minimise that by putting my shelves up against the window and putting the 30 or 60 watts of lighting on a timer...
Wen I "left" Ovo the demanded photos of the meters before they would allow the transfer!Since my regular meter readings don't seem to be making an impression on them, I won't be bothering from now on...
It's academic anyway as I'm hoping to be gone from here some time next year ...
Just as long as they're not billing you for mains gas.^^My Octopus forecast also includes a cost for gas charges. This is impressive given that we have no mains gas at our property, let alone mains gas supplied by Octopus. I am consequently cautious about placing too much reliance on their forecasting skills!
I wish we'd more actively managed this with my mum's home when she went into care. I trusted British Gas to do what they said when we told them that the home was unoccupied (which they acknowledged in writing) but they didn't. Instead they kept estimating meter readings based on full occupation and it's taken me 9 months to unravel so far. They've now reimbursed the estate for approx £1300. They sent me a cheque and in the same post delivery sent me a letter threatening debt collection AGAIN. Two envelopes, with two mixed messages.I am now having a game with EDF, I tired to lower the DD on my mother's account, because the bungalow is empty, and very little energy is being used, heating is on very low to stop it getting damp and hasn't come on since early this month - it'll get used for hot water when it comes to cleaning the place, and the only electric that will be used is for the loft light when I am clearing that, and a radio whenever I am over there.
I explained this in the comment box on their website, they ignored that and I just got a auto-reply saying they can't do it. So, I e-mailed a complaint with the above information and asked that a human being actually looks at the lack of usage in recent months, and got the same auto-reply.
I am now going to escalate it and threaten to take it to the ombudsman, because this sort of thing just pisses me off, plus they have to pay the ombudsman's costs and I'll probably pick-up another goodwill payment too, happy days.
I wish we'd more actively managed this with my mum's home when she went into care. I trusted British Gas to do what they said when we told them that the home was unoccupied (which they acknowledged in writing) but they didn't. Instead they kept estimating meter readings based on full occupation and it's taken me 9 months to unravel so far. They've now reimbursed the estate for approx £1300. They sent me a cheque and in the same post delivery sent me a letter threatening debt collection AGAIN. Two envelopes, with two mixed messages.
They still haven't got it right because despite me providing physical evidence that they have the final meter reading wrong, they haven't corrected it. Which amounts to another £grand that they owe the estate.
So yeah, manage it closely (as I'm sure you will).
I will do now, I think. It's just so stressful!Blimey!
Have you not taken it to the ombudsman? They were brilliant with my OVO complaint, so easy to deal with, and I got a £150 goodwill payment.
I will do now, I think. It's just so stressful!
Thanks for the link! OK, will do rather than going through this rigmarole yet another time.Well your situation is a lot more stressful than my was, it did take a couple months as they are dealing with so many cases, but as soon as I made the complaint, the stress evaporated as I knew they would resolve it.
How we can help with Energy issues | Energy Ombudsman
The Energy Ombudsman may be able to resolve disputes you have with energy suppliers, brokers, network operators, green deal or a heat network. Find out how we can assist you today!www.ombudsman-services.org
So my supplier (EON.Next) has just informed me that due (amongst other things) to the government's Energy Bill Support Scheme, my monthly direct debit is going up from £90 to £300!!!
There's a debit of c. £300 on the account, so I think higher DD is to pay that off too, plus I would imagine the higher DD involves rebasing the annual estimate. Doing the maths, 12 x £330 is about the annual estimate + the debit. Still something of a shock...Have you checked if they've got that right?
The government's Energy Bill Support Scheme was only paying £66/67pm for the 6 months Oct-Mar., and the government's Energy Price Guarantee, which was due to increase to £3k in April is now frozen at £2.5k for the next 3 months, followed by forecasts of OFGEM's Price Cap dropping to around £2k for the second half of the year.
So, I can't see how this increase is down to anything the government has done.