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Are you suggesting that the only people who were outraged by the witch hunt on social media were part of the "ethnic majority"?

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Others here are far better placed than I am to speak for the concerns of Herne Hill's ethnic majority.
 
I don't think I have ever been in there.

The handling of flood damages appears to have been a disgrace. 22 also went out of business as a result.
 
That's really sad. Great place. I hope they make it but it does look like quite a mountain to climb.

Between the very powerful and well-off Thames Water and the insurance company, it seems incredible (though I guess not that surprising) that an established loved business is about to go bust. In fact, why the fuck should the likes of Cafe Provençal have to invoke their insurer? How is this not the responsibility of Thames Water?
 
That's really sad. Great place. I hope they make it but it does look like quite a mountain to climb.

Between the very powerful and well-off Thames Water and the insurance company, it seems incredible (though I guess not that surprising) that an established loved business is about to go bust. In fact, why the fuck should the likes of Cafe Provençal have to invoke their insurer? How is this not the responsibility of Thames Water?
Some ridiculous insurance loophole?
 
Bit confused how come they need the money now after apparent refurb (& they've looked busy when I've passed). Maybe all on loans? I

From the crowdfunder page:

"We were underinsured by 50%. To re-open and keep paying our staff, we had to beg, borrow and (not) steal. Times were impossibly hard.

When our insurance payment did come through, not only was it 50% below what the restoration cost us, but of the sum provided, 7% went straight to the loss assessor; £11,000 went straight to our insurer's appointined clean up team (although we were assured Thames Water would pay for them); and a huge chunk went towards storage fees for a year while we worked to recover our devastated cafe - for all this time we were having to service hefty credit card payments wracked up from the flood, and still having to pay our suppliers and business operating fees whilst closed."
 
I don't see the attraction in donating money to a business to keep it going. I'll happily spend there, but I have better things to spend my money on.
 
I don't see the attraction in donating money to a business to keep it going. I'll happily spend there, but I have better things to spend my money on.

Yeah the whole crowdfunding of capitalist ventures is a bit odd. That said, I'd happily dig into my pocket for somewhere I owe allegiance to like A&C Continental or LS Mash in their rather extraordinary circumstances, and perhaps this falls into that category. Although as Rushy says, it's all a bit unclear.
 
I still don't really get it. Surely it wasn't their own insurers who had to pay out? Even if they were 0% insured, it's surely Thames Water and their insurers who are liable for all the losses?
With this you could either claim through Thames Water's insurance, or you could claim through your own policy. Your own insurer would then have to re-claim from Thames Water's insurers. The advantage of claiming through your own is that it would probably be far quicker, and then let them deal with Thames' insurers who are dealing with a much bigger and more complex claim and hence it taking far longer (time in which you can't get back to running your business - or relocating to alternative premises if you can).

With business insurance, you can choose to have material damage cover (includes theft etc), and also business interruption. If you don't have business interruption cover then obviously every minute you are not in business then you are effectively losing cash. It's fairly common for businesses to go down because either they chose not to buy business interruption cover or they have underestimated the length of business interruption they need (12 months might seem like a long time but not if premises need rebuilding, planning permission needs to be sought etc - or if the premises landlord doesn't have buildings cover or drags their heels).

(I don't know whether Thames' insurance would cover business interruption or not and so am not commenting)

It can be a really messy business. Yes, sometimes insurers will try and wriggle out of things, but also, sometimes, businesses simply don't pay enough attention to what cover they are buying - or over the years the business gets bigger but they don't update the policy/inventory and so find themselves underinsured)

None of this is a comment on who should or shouldn't pay for what, just context.

ETA: Business interruption insurance covers the loss of income a business suffers after an incident that prevents trade. The income loss covered may be closure of the business premises or the rebuilding process.
 
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