Hollis
bloody furious
My main problem with boycotting Amazon is that nobody else does e-readers as well as them.
I've experienced just how shite they are first-hand as a customer, when they effectively tried to nick £100 of gift vouchers when my account was hacked. Their "customer service" was deliberatley Kafkaesque, and I was stuck in an endless cycle of empty promises and referrals upwards, until, purely through attrition after about 30-40 calls and 3 months later, one operative decided to just refund the things.. Abysmal.
I've experienced just how shite they are first-hand as a customer, when they effectively tried to nick £100 of gift vouchers when my account was hacked. Their "customer service" was deliberatley Kafkaesque, and I was stuck in an endless cycle of empty promises and referrals upwards, until, purely through attrition after about 30-40 calls and 3 months later, one operative decided to just refund the things.. Abysmal.