iamwithnail
Well-Known Member
i'm getting 40Mb down/3Mb up this evening, will check again in a bit.
Virgin Media - Crap/Not Crap
- Thread starter UnderOpenSky
- Start date
teuchter
je suis teuchter
What's contention ratio?
I think they claim there is no traffic shaping for download speeds, unless you exceed a certain upload threshold, or something.
30Mbps or higher
I think they claim there is no traffic shaping for download speeds, unless you exceed a certain upload threshold, or something.
30Mbps or higher
UnderOpenSky
baseline neural therapy
102mbs at 19.20
Crossing fingers all the old people on the estate don't leave or start using Netflix.
iamwithnail
Well-Known Member
How do you check that?
RoyReed
Must fly!
Contention ratio is how many people share the same pipe: ie 50:1 would mean 50 people sharing the same bit of bandwidth. The more people that share, the worse the problem will be at peak times. 50:1 is typical, but I wouldn't accept anything lower than 20:1.
I think you'd have to ask Virgin. But good luck with that. When I had a sales call from them a few weeks ago I asked about contention ratio and the guy at the other end had absolutely no idea what I was talking about.
Lots of companies say they don't use traffic shaping, but it's not necessarily a bad thing. If they give HTTP traffic priority it means you won't get that delay when calling for a web page, but because the bandwidth used by a web page is minimal compared to video it won't cause any significant delay the video traffic.
cybershot
Well-Known Member
Your not told any of this, your told you'll get the speeds of the package your on, which you do, until 'peak times' hit which an be anywhere from 4:30pm - 7pm until 1am. The over utilisation problem will then be down to the amount of customers in your area.
Traffic shaping - officially none, the only traffic shaping in place on VIrgin only actually effects your upload.
The problem is none of the over utilisation issues are posted on their 'service status' page, so unless you phone up and get the fault reference code, you wouldn't know about it. Then the fix dates your given, are not actually fix dates, but review dates, of which they do nothing about anyway. I dread to think what their breached SLAs look like.
Winot
I wholeheartedley agree with your viewpoint
BT have just installed Infinity. Working well so far - will report back on what it's like in the evenings.
teuchter
je suis teuchter
Can you do that without a landline, do you know?
Winot
I wholeheartedley agree with your viewpoint
Don't think so.
Winot
I wholeheartedley agree with your viewpoint
Reporting back - BT perfectly stable - checked last night and was getting 40Mbps. Never seems to go below 20 which is fine.
Ranbay
The same rules apply
So if you have been with them for a long time here is a tip....
Just before the contact is up call to leave, don't take any offers over the phone, say that's it im off to sky etc etc
about a week later retentions will call you who can offer shit loads off, i just got mine down for £56 a month to £37 and they uped my speed to 150mb and new Tivo 1TB and Super hub 3
Just before the contact is up call to leave, don't take any offers over the phone, say that's it im off to sky etc etc
about a week later retentions will call you who can offer shit loads off, i just got mine down for £56 a month to £37 and they uped my speed to 150mb and new Tivo 1TB and Super hub 3
UnderOpenSky
baseline neural therapy
That's alright. I'm taking their phone line and Tivo box as it was introductory offer, but wouldn't pay extra for it. I'm paying £36 and get 100mbs.
Tbf most of the time I've run a speed test it delivers that or more, although non of our laptops wifi receive it that fast.
The39thStep
Urban critical thinker
I cancelled mine as I spend more time in Portugal than I do in England .it went off and then I thought Hang about when I go back I will have no broadband I was just about to ring them when I got a text saying don't go you can have your old package connected for half price. 200mgb , Superhub, XL TV ,Tivio, phone for £40 .Thank you .
dervish
if you flibble when you wibble, don't wobble
Right, I'm ringing them later then.
skyscraper101
0891 50 50 50
I'm moving to a new place in May which is serviced by Virgin (finally!). I'm currently on BT Infinity and paying £50 odd a month. Part of which is for a mandatory landline phone which I never use 
I'm quite happy to sack BT off for Virgin. Is there any reason I should not?
I only want internet. No extra telly packages or landline. And I'm thinking the 100MB speed one should be about right for us.
I'm quite happy to sack BT off for Virgin. Is there any reason I should not?
I only want internet. No extra telly packages or landline. And I'm thinking the 100MB speed one should be about right for us.
I tried to move from BT to Virgin recently as I was paying way too much. Turns out Virgin lied about the connection to fibre in my street (found this out after they cancelled my installation twice at the very last minute).
I'm now waiting for BT to reconnect me -- I've been without broadband for a month now -- and have made an official complaint about Virgin.
So...just because they tell you you're on their network etc doesn't mean it's actually true.
I'm now waiting for BT to reconnect me -- I've been without broadband for a month now -- and have made an official complaint about Virgin.
So...just because they tell you you're on their network etc doesn't mean it's actually true.
teuchter
je suis teuchter
Read the last few pages of the thread. Virgin have overextended themselves in many areas and actual speeds are massively slower at peak times than they should be. If you seem to be in one of those areas I'd say stay well away.I'm moving to a new place in May which is serviced by Virgin (finally!). I'm currently on BT Infinity and paying £50 odd a month. Part of which is for a mandatory landline phone which I never use
I'm quite happy to sack BT off for Virgin. Is there any reason I should not?
I only want internet. No extra telly packages or landline. And I'm thinking the 100MB speed one should be about right for us.
Just ran a speed test after reading latest bits of thread 142Mbps down 12 up.It's fast enough all the time I don't bother checking often,I'm in the notorious area 21 but lately it's fast and although it drops off somewhat at peak time it's no big deal.200Mbps service with large tele package which only costs about a fiver a month, no Virgin phone.
Anyone thinking of changing suppliers can get line rental and bb for £5.33 a month from sky until 17th of this month. New customers only.
Cheap Broadband Deals: £64 over 12 months
Cheap Broadband Deals: £64 over 12 months
skyscraper101
0891 50 50 50
How much is that package?
skyscraper101
0891 50 50 50
What is/Where is Area 21? I see it being discussed in the forums but how do you know where it is and if you'll be affected before signing up ?
Winot
I wholeheartedley agree with your viewpoint
Very difficult to find any information. The FBI doesn't even admit it exists.
SE1.
£55.
UnderOpenSky
baseline neural therapy
I'm moving to a new place in May which is serviced by Virgin (finally!). I'm currently on BT Infinity and paying £50 odd a month. Part of which is for a mandatory landline phone which I never use
I'm quite happy to sack BT off for Virgin. Is there any reason I should not?
I only want internet. No extra telly packages or landline. And I'm thinking the 100MB speed one should be about right for us.
I wanted just Internet and was going for the 100mbs which was £32. Got offered the phone and TV for an extra £2 a month when I signed up along with a £50 voucher, so it was cheaper to take them!
skyscraper101
0891 50 50 50
Is there a way to find out the area code for where I'll be moving to? To check against known problems like Area 21?
I'll be SW15 fwiw
I'll be SW15 fwiw
Similar threads
