Substitutes on the grocery order. List your triumphs and disappointments.

[moomoo]

Sometimes the handsets the shoppers use suggest ridiculous substitutions plus the shoppers themselves have no indication of who they're shopping for or what 'habits' etc.. the customer has.

You can circumvent the handset and choose something more appropriate, or nothing at all, but that depends on the shopper and the stores policy.

I only help out very occasionally with shopping so can get away with not sending what I consider a stupid substitution, full time shoppers often can't

Likewise. I love doing it but I wouldn’t want to do it full time.

 

[StoneRoad]

I wear glasses so sometimes order lens cleaner / wipes.

Several times the liquid used for contact lens or first aid eyewash has been substituted

 

[UrbaneFox]

This week I ordered a packet of fresh curry leaves, but instead received a jar of Bart freeze-dried curry leaves. I'm going to suffer in silence. More glass to be recycled.

Pumpkin gnocchi was out of stock so they sent potato gnocchi. I was looking forward to the pumpkin stuff. Another disappointment, but I expect I'll get through it.

One possible plus was that the salmon fillets were replaced with Wild Alaskan salmon fillets. That could be a minor triumph, but now I feel ashamed that I ordered salmon that had been reared in a bathtub, and this has quite taken the edge off it.

 

[20Bees]

Wild Alaskan salmon or farmed Scottish salmon… I hate that there is a choice, whatever Waitrose claim about sustainability and good practice in the farms they use. Horrible.

(ETA I do eat wild salmon, I think salmon farming is awful)

 

[Ms Ordinary]

I did one of those New Customer 20% off voucher things with Waitrose, disappointed to find alcohol wasn't included (min order was £40 or maybe even £60 which I struggled with as never normally spend over £15-20 & that's including fresh veg which I wouldn't order online). Stocked up on washing liquid etc plus some esoteric sundries, ticked "no substitutions", adjusted order to get closer the min value with as many special offers & 2-for-1's as possible, discovered "no substitutions" had automatically unchecked , re-ticked it, order arrived with some of the wanky esoteric deli type stuff unavailable, so well under the minimum order but still with the 20% off - result .

(I wouldn't have minded buying & eating the wanky stuff, it was a few weeks before Xmas, but it felt like more of a triumph not to have it in the end )

That's my online grocery ordering done for another decade, hopefully.

 

[friedaweed]

Wild Alaskan salmon or farmed Scottish salmon… I hate that there is a choice, whatever Waitrose claim about sustainability and good practice in the farms they use. Horrible.

(ETA I do eat wild salmon, I think salmon farming is awful)

I visited a salmon farm off the coast of Jura about 12 years ago. After that I never ate the stuff again.

 

[planetgeli]

1kg potatoes became 5kg of 'different' potatoes, which was great except I can't eat that many potatoes. My neighbours benefited.

Best wasn't a substitution. One smashed bottle of Peroni became the other 5 bottles for free, as well as free tonic water (3 bottles) because they were bagged in the same, er, bag (this was Covid times when they bagged everything).

 

[Voley]

Can anyone beat this?

 

[Sue]

Can anyone beat this?

View attachment 321058

An octopus for a walnut loaf? What madness is this?

 

[Voley]

An octopus for a walnut loaf? What madness is this?

I would've accepted it I reckon. For reasons of surrealism if nothing else.

 

[bcuster]

I've been substituting barley, lentils & tofu for meat.
I have been quite happy with this...

 

[Epona]

Can anyone beat this?

View attachment 321058

I'd have happily had that

 

[MrCurry]

The one and only time I ordered from Sainsbury’s they delivered a huge (2kg?) beef joint as a substitution for something I can’t remember (probably beef mince I suppose). I sent it back with the driver and made sure to check for the refund coming through (since it was included in the amount they’d charged my card).

No refund arrived, so I had to phone them up and had a real struggle getting them to refund it. The person on the phone strongly implied that I was lying to them about rejecting the substitution, as their system was clearly showing it as delivered to customer.

So, where did that end up? On the delivery driver‘s plate I suppose. I ran a mile from Sainsbury’s home delivery as a result as I could never trust them again and so never placed any more orders, whereas I could’ve been shopping with them weekly for year after year, so it was a fine example of how not to do customer service from the person who was on the phone.

 

[8ball]

Can anyone beat this?

View attachment 321058

I'm noticing "Quantity: loose".
So they just substitute it with nothing and claim the octopus escaped?

 

[farmerbarleymow]

I'm noticing "Quantity: loose".
So they just substitute it with nothing and claim the octopus escaped?

It'd be like Alien when you open the bag.

 

[UrbaneFox]

I ordered Clive's nut roast, but they sent me Clive's creamy mushroom pie.

I ordered a pork warm up something or other, but they sent me a pork warm up with spiced date sauce.

We shall see.

 

[two sheds]

I did order some Branston Pickle and they didn't have any so sent me pickled onions , which I don't like.

 

[farmerbarleymow]

I did order some Branston Pickle and they didn't have any so sent me pickled onions , which I don't like.

I like pickled onions so send them to me.

 

[two sheds]

I'm wrapping them and giving them to a neighbour as an early christmas present, otherwise I would

 

[UrbaneFox]

I was looking forward to cherry and almond mince pies, but they sent these, instead. The brandy is nasty and OTT and spoils them.

 

[Artaxerxes]

Doenjang Miso paste not Gochugang.


Leaving aside we already have miso paste (and it’s thicker, differently flavoured miso so not used for same purpose anyway) it’s not even remotely like gochugang.