Help. Washing machine has broken mid cycle

[ATOMIC SUPLEX]

Flipped the trip switch.
When I turned the circuit back on the washing machine was dead.
It's still full of water and I can't pull it out to check the fuse at the plug or anything else for that matter.

Firstly.
How can I drain it?
Secondly.
Are there some obvious steps to fixing it.
Thirdly
If not, who do you call?

 

[maomao]

Can you get to the back of the machine? Do you have the manual (if not google it)?

You will need buckets and towels.

 

[MickiQ]

There should be an emergency drain at the bottom of the front with a pipe you can pull out to drain into a bowl
Once you have done that then the unlock is usually holding 2 buttons down together, look for a key symbol on the control panel

 

[tommers]

Yeah, drain is behind a little panel, usually bottom right. Google the manual for your model if stuck.

Washing machines are a right arsehole when they go wrong.

 

[Guineveretoo]

Phone Mandells - Mandells | Domestic Appliances LLP - local family business who I have used lots of times. They may be able to advise over the phone but, if not, they charge reasonable rates, and don't try and sell you a new machine instead of repairing it.

 

[ATOMIC SUPLEX]

There should be an emergency drain at the bottom of the front with a pipe you can pull out to drain into a bowl
Once you have done that then the unlock is usually holding 2 buttons down together, look for a key symbol on the control panel

Sadly there is not.

 

[platinumsage]

There will be a drain method somehow, check the manual.

 

[High Voltage]

... If not, who do you call?

Must. Not. Reply.

 

[moochedit]

Must. Not. Reply.

Was thinking the same

 

[moomoo]

If not, who do you call?

My son. He’s an appliance engineer.

 

[danski]

Causing it to trip is most likely the element. Water and electricity rarely ends well.
There’s a possibility that if you can replace the fuse that I assume has gone, you might be able to switch it to a drain cycle which doesn’t use the heating element and empty it that way.

Of course, this may not be the case but worth putting out there

 

[StoneRoad]

Drain on my washer is concealed under the trim - front, bottom far right.
{why I don't like front loaders - you can't open the lid and siphon, or pump out the water ...}

Change the fuse on the washer's own plug ... if you get power back, then pump out & spin.

Local plumber / appliance repair shop [not a chain, they'll just want to sell you a new one]

 

[beesonthewhatnow]

Sadly there is not.

It will have one somewhere.

 

[ATOMIC SUPLEX]

Thank you everyone.

Sadly there is no drain at the front under the trim. Must be a the back. This 'was/is' my issue. It is too heavy to move out of it's little cubby hole full of wet washing.
I have now managed to drain off enough water to open the door and take out the washing. I have used a cup to remove as much of the remaining water that I can. I don't know how much is below the tub line, but I obviously can't reach that, so the only next step is to take the washing machine out as it is.
I'll take a look at the plug fuse first, but is there a fuse inside somewhere?
I need to take a bit of a break first as unloading the washing, rinsing it all out, wringing it and hanging it has left me a little pooped for now. At some point around lunch time I will have to make a call on whether or not I just buy a new machine or try to get it fixed. If I try to get it fixed and it takes more than a week my wife will throw a wobbly. She will just want it done.

I need to get some work. I am just haemorrhaging money right now. Would have been fine but just lost the two jobs I had that took me up to next may. . . sorry, slightly off topic detail.

 

[ATOMIC SUPLEX]

It will have one somewhere.

Not at the front it doesn't.

 

[Humberto]

I had this once, on mine there was a dial thing and number 4 or whatever was drain.

 

[Gramsci]

If it is not draining have you checked the trap?

Most washing machines have a trap that collects bits of rubbish from the washing. This can get full up.

If trap is full machine will not drain.

 

[Guineveretoo]

Thank you everyone.

Sadly there is no drain at the front under the trim. Must be a the back. This 'was/is' my issue. It is too heavy to move out of it's little cubby hole full of wet washing.
I have now managed to drain off enough water to open the door and take out the washing. I have used a cup to remove as much of the remaining water that I can. I don't know how much is below the tub line, but I obviously can't reach that, so the only next step is to take the washing machine out as it is.
I'll take a look at the plug fuse first, but is there a fuse inside somewhere?
I need to take a bit of a break first as unloading the washing, rinsing it all out, wringing it and hanging it has left me a little pooped for now. At some point around lunch time I will have to make a call on whether or not I just buy a new machine or try to get it fixed. If I try to get it fixed and it takes more than a week my wife will throw a wobbly. She will just want it done.

I need to get some work. I am just haemorrhaging money right now. Would have been fine but just lost the two jobs I had that took me up to next may. . . sorry, slightly off topic detail.

Last time I called Mandells out to my ancient washing machine, (it was more than 20 years old) after someone else had told me it couldn't be fixed and that I needed to buy a new one, he had the part he needed on his van. Phone them up and ask them on the phone whether they think they can fix it.

Is my (repeated) advice.

 

[Gramsci]

 

[Gramsci]

Also check the pipe that goes out of the machine to see if its is blocked.

If it is not these then its probably a mechanical fault.

Ive done the above on my machine and it worked after.

 

[ATOMIC SUPLEX]

Last time I called Mandells out to my ancient washing machine, (it was more than 20 years old) after someone else had told me it couldn't be fixed and that I needed to buy a new one, he had the part he needed on his van. Phone them up and ask them on the phone whether they think they can fix it.

Is my (repeated) advice.

I will call. My wife seems slightly against it. . . . she is worried that if they can't fix it straight away we will be back at square one. I don't think she actually minds me going down this route, but if it does not pay off I am going to be in trouble.
My washing machine is also 20 years old. It has had a fairly good life. . . however, if we do eventually get a new kitchen we would probably have to ditch any new machine we buy for an integrated model.

 

[ATOMIC SUPLEX]

Yep. Sadly, as mentioned previously I don't have that at the front of my washing machine. It must be around the back.

 

[ATOMIC SUPLEX]

Also check the pipe that goes out of the machine to see if its is blocked.

Unfortunately It's not that the water hasn't drained during the cycle, it's that the washing machine blew up before the drainage cycle.
I will check all the pipes etc when I actually get the machine out though.

 

[danski]

There’s no access to the back of the machine via a cupboard to the side is there? Sometimes it’s possible to reach in to pull out the plug

Eta…sometimes the socket is even in the adjacent cupboard, not behind the appliance

 

[beesonthewhatnow]

I will call. My wife seems slightly against it. . . . she is worried that if they can't fix it straight away we will be back at square one. I don't think she actually minds me going down this route, but if it does not pay off I am going to be in trouble.
My washing machine is also 20 years old. It has had a fairly good life. . . however, if we do eventually get a new kitchen we would probably have to ditch any new machine we buy for an integrated model.

Avoid integrated appliances, they are the devils work.

 

[Elpenor]

Picture of the front of the washing machine?

 

[Sue]

I will call. My wife seems slightly against it. . . . she is worried that if they can't fix it straight away we will be back at square one. I don't think she actually minds me going down this route, but if it does not pay off I am going to be in trouble.

Why not ask your wife to deal with it? Then she can decide what to do?

 

[DaveCinzano]

Make/model/photo?

 

[MickiQ]

If you are going to get another I would recommend getting one from AO.com, I've had a washing machine and a dishwasher from them. They'll deliver (I think the washing machine was only two days), unpack, install (including moving the dishwasher door from the old to the new), set up and check and then take away packaging and dead appliance. They charge for these services so they don't usually work out the cheapest but it does save a load of hassle.

 

[maomao]

If you are going to get another I would recommend getting one from AO.com, I've had a washing machine and a dishwasher from them. They'll deliver (I think the washing machine was only two days), unpack, install (including moving the dishwasher door from the old to the new), set up and check and then take away packaging and dead appliance. They charge for these services so they don't usually work out the cheapest but it does save a load of hassle.

They are quite good but they do do a hard sell on the extended guarantee.