editor
hiraethified
Here's what Lexadon's own customers think of the company:
Define Lexadon? Strictly Incomptent
Quite possibly the worst company I’ve ever had to deal with, every employee I interacted with redefined my understanding of incompetence. As other reviews mention, all reviews that are 2, 3, 4 or 5 star will certainly be fake.
Sewage still pouring from 208 Long Land
After more than 7 days since reporting, there is still sewage pouring into our car park from Lexadon’s property on 208 Long Lane. There is poo and toilet paper on the cars below. Not one but two broken sewage pipes are hanging off the side of the building pouring out waste. It has been reported several times and it is still not fixed. It is disgusting and Lexadon clearly do not care.
Do not rent - Lexadon do not respond to maintenance…
Lexadon do not respond to maintenance issues in a timely manner. We have had a broken door for +6 months, despite flagging that this is a safety issue. The maintenance team occasionally come, sometimes without warning, but are rarely equipped or aware of what issues they are resolving. We have raised some maintenance issues (broken blinds) for now +6 months.
DO NOT RENT - BIKE STOLEN FROM INSIDE PROPERTY DUE TO REFUSAL TO FIX FRONT DOOR
After multiple requests to fix the front doors to our porch and flats which have been broken for a couple of months, Lexadon has failed their duty to do so. My flatmate and I have notified Lexadon and they should have repaired the door urgently in accordance with their duty as a landlord.
Shambolic organisation
Spent over 6 months trying to get a balcony door fixed to no avail - it took an email copying the MD (found on LinkedIn) for anything to happen and even then the door wasn't fixed properly - just a sliding bolt fitted across the top as the doors are "bespoke" so presumably Lexadon have no intention of buying a new one? Absolute shambles.
DO NOT RENT WITH LEXADON
If I could give a negative star rating I would. Lexadon is an absolute joke of a professional company, charging extortionate prices yet the employees can’t seem to understand the basic concepts of building management. They will try and steal your money at every opportunity and will happily let you pay rent to live in damp, squalid conditions
30% rent increase in 1 year — more than 15x London average
So Lexadon have told me they are planning to jack up the rent by OVER 30 PER CENT in December (less than the legal six months minimum for yearly contract tenants). I’ve lived here for 9 months.
The average private rental increase rate in London this year was around 2 per cent.
Awful estate agents
Awful estate agents to work with. Literally dangle your deposit in front of your nose and awfully rude staff. Just moved out of the property and would highly recommend to avoid this company at all costs. I
Horrendous.
Repeated failure to fix anything in the property including a ceiling which was left to leak for weeks.
Left projects part constructed for months.
Would ignore emails consistently.
Attempted to overcharge us for multiple repairs.
Appalling scam landlords
Utterly shocking, chaotic and unethical company. Constantly ignoring questions, security issues and their responsibilities. They block residents on social media who report their unethical practices and have the most aggressive, unprofessional and amateurish ethos towards tenants that I have ever encountered.
Lexadon is rated "Poor" with 1.9 / 5 on Trustpilot
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