discobastard
Well-Known Member
Is £2 a fair price for a cup of hot water and lemon?From the other side of the cash register - the owner/chef/manager's POV - unfortunately shygirl blundered into making some of the most common requests that café/restaurant businesses hate:
- taking up a table but not consuming a full meal or a large, profit-ridden order
- asking for off-menu food or portion size (nearly always a real hassle for staff, it's not just as simple as "well give me a half portion and charge me half")
- quibbling the pricing at all (you might be justified or not, but you can't expect a business owner to love this)
- comparing London pricing to Cardiff pricing (and £2.50 for baklava is really, really not all THAT expensive for London even if the baklava was tiny ... if you want value-for-money baklava you'd buy a proper wedge at a bakery, not go to a restaurant and then only eat a half portion of baklava)
None of that justifies treating a customer with contempt or disrespect, but I can see all too easily how this kicked off a bit, without anyone involved being 100% evil
Quite a decent and objective commentary on cafe pricing.