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A pre-paid hotel dilemma

Spymaster said:
That's just not how business profits work but it's such an unimportant point that I'll let you have it if it means that much to you.

I agree.

I said abrasive, not abusive. I was referring to your tone with me, your post #24 to Saul Goodman, and #40 to Dotski.
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They weren't 'abrasive' unless you're a delicate little flower posting on a Knitting Forum and no has complained or said a word about you, so you can STFU with your tedious, thread disrupting whinging and get right back on a festive mutual ignore.

Happy Christmas!
 
Abrasive? This is urban. It's full of people being continually unpleasant, snooty, aggressive, abusive, etc.

Unsubscribes...
 
Idaho said:
Abrasive? This is urban. It's full of people being continually unpleasant, snooty, aggressive, abusive, etc.

Unsubscribes...
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It must take some effort to be upset by feather-light "abrasive" posts that aren't even directed at you.

Abrasive is good. Abusive not so good.

Let's go find a Knitting Forum and fuck it up! Or The Dutch Hoteliers' Non Refundable Booking forum.
 
editor said:
It must take some effort to be upset by feather-light "abrasive" posts that aren't even directed at you.

Abrasive is good. Abusive not so good.

Let's go find a Knitting Forum and fuck it up! Or The Dutch Hoteliers' Non Refundable Booking forum.
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At me? I wasn't.. Oh forget it..
 
Rutita1 said:
So no pecks under the mistletoe in the end? :(
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I don't put people on ignore lightly, but this is just history repeating itself with decent threads just getting sidetracked with the same dull, personal point-scoring that never ends. I'd hoped things had moved on but it appears not.

Actually, I don't think I said that in an abrasive enough manner. How about: Fuck that, can't be arsed. Do you want a fight?
 
bimble said:
Don’t think basic travel insurance covers Acts Of God (eg snow).
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The Actof God was the snow, the consequence of this was the flight cancellation. It is merely an unfortuante byproduct of this that lead to editor being unable to use his room, which is why he should get his money back m'lud.
 
editor said:
I don't put people on ignore lightly, but this is just history repeating itself with decent threads just getting sidetracked with the same dull, personal point-scoring that never ends. I'd hoped things had moved on but it appears not.

Actually, I don't think I said that in an abrasive enough manner. How about: Fuck that, can't be arsed. Do you want a fight?
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Are you asking me for a fight Ed? :eek: :( :D
 
editor said:
Not if the reception told then that no one had booked in, or they saw that it hadn't been used.
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If someone had checked in, you have to clean it, regardless of whether it's been used or not.

ETA: So in most hotels, the fact that you never checked in would take it off the roster. Depends on the hotel on how good the comms are between reception and housekeeping though. Sometimes it can be a bit ropey.
 
trashpony said:
If someone had checked in, you have to clean it, regardless of whether it's been used or not.

ETA: So in most hotels, the fact that you never checked in would take it off the roster. Depends on the hotel on how good the comms are between reception and housekeeping though. Sometimes it can be a bit ropey.
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Hmm is all I can say to that.
 
editor said:
Hmm is all I can say to that.
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Have you ever worked as a chambermaid? I have. We regularly had aircrew staying who wouldn't use one of the rooms. But because they were checked in, we had to change the sheets and towels. Those were the rules.
 
trashpony said:
Have you ever worked as a chambermaid? I have. We regularly had aircrew staying who wouldn't use one of the rooms. But because they were checked in, we had to change the sheets and towels. Those were the rules.
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I'm sure they were for that hotel. I've been staying in a lot of hotels recently and would confidently wager that many wouldn't be in a hurry to pointlessly change the sheets and towels in an unused room.

But I fancy a chambermaid's outfit.
 
fwiw around 50% of the time when I contact a hotel that is either non-refundable or already within the cancellation period to inform them that the guest can't come due to flights cancelled, they waive the restriction and refund or rebook for another date.

But if not travel insurance should cover the charge, you will need to get a no-show receipt from the hotel.

Always make sure you have valid travel insurance is the best advice you can take when travelling.

Hotels don't care if you are a no-show, so long as they get the money. There is no list of bad customers who regularly no-show. In fact I have one very rich woman who in the past 12 months has lost over £20,000 due to late cancellations of hotel rooms. Which is pretty disgusting.
 
Reiabuzz said:
I’d call them. Ask to speak to the manager. Emails can be missed or more easily ignored than a persuasive person on the end of a phone.
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So I'm expected to take time out to call them up just to get the 'thanks' they should have sent ages ago?

They seemed to have no problem pestering me with emails earlier.
 
You do have to call to get them to bend their rules. Remember the job of 'Computer says no' woman? Travel Agent ;)

fwiw the same snow that scuppered your plans also prevented one of my punters getting to London and the Strand Palace Hotel refused to cancel the room without charging. I managed to fill the room in this case with a couple and the hotel did agree to let two people stay in a room originally booked for one. So a win in that case.
 
Spymaster said:
I'm not suggesting that you notifying them will change anything but if everyone did it maybe rooms would be fractionally cheaper.
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Spymaster said:
That's just not how business profits work but it's such an unimportant point that I'll let you have it if it means that much to you.

I agree.

I said abrasive, not abusive. I was referring to your tone with me, your post #24 to Saul Goodman, and #40 to Dotski.
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kabbes said:
Your theory is certainly not the way modern commercial pricing works. Pricing on a widespread retail good is based on a thorough data-based analysis of price elasticity, not cost-plus. Reducing the baseline expense just makes the entire elasticity curve more profitable, it doesn't move its peak.
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So in English, that means the price depends on what the market will bear, not how much the service costs to provide. Consumers taking it upon themselves to lower businesses' costs will not change the market conditions that determine what prices can be charged.

Actually, someone who wanted to do the best by the consumer at large would make it clear to the hotel that they'd only confirm the no-show in advance if something were offered in return. If lots of people did this, then smart businesses would start thinking about putting some sort of formal mechanism in place whereby the canceller receives a kickback if the hotel manages to re-/double-book the room. Aside from the obvious benefit to people who can't make it to their non-refundable room, a mechanism like that would be a triple-win for the hotel: good PR, and incentive for people to book with you, and increased revenues arriving from people being incentivised to inform you of their no-shows.

(Me personally, I don't think I've ever informed a hotel that I wasn't going to show up – not out of principle, but just because my mind tends to move on at the moment whatever the mishap preventing me from making it occurs)
 
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