West Norwood news, chitter chatter and gossip
- Thread starter clandestino
- Start date
Maharani
Just like Heaven
Willy wankered.
Orang Utan
Psychick Worrier Ov Geyoor
That's what I thought until someone pointed out they're just crêpes really
Nanker Phelge
Leave the gun. Take the cannoli.
no comment
Maharani
Just like Heaven
Surely there's ice cream involved in this...
Orang Utan
Psychick Worrier Ov Geyoor
Yes, but the wrap is a crêpe rather than a pitta
clandestino
no llevar papel
Next to the Sainsburys. Opens soon-ish I guess.
Nanker Phelge
Leave the gun. Take the cannoli.
Those secrets shoppers can take their undercover personas way too seriously...
Manter
Lunch Mob
Crepe with ice cream and chocolate. Yum.
Manter
Lunch Mob
They must be planning to sell it or something. It has to be in the embarrassment category.
Edit- I mean tulse hill, clearly
Fingers
From Tuscany SE22
They need Tina back. It has gone to rack and ruin since she disappeared in mysterious circumstances
Manter
Lunch Mob
She lives in the estate behind us and tbf I haven't seen her for a while
<<xfiles music>>
discobastard
Well-Known Member
I spoke to Helen a while back. I'd asked after Tina and she told me she was well and had another job.
Next time I went in she told me Tina says hi
Fingers
From Tuscany SE22
Good good. Where did you hear that? Last time they closed for some work to be done they sold all their stock off really really cheaply.
Manter
Lunch Mob
Backwards xfiles music?I spoke to Helen a while back. I'd asked after Tina and she told me she was well and had another job.
Next time I went in she told me Tina says hi
Maharani
Just like Heaven
I was eavesdropping (as ever) a convo between a customer and Sumitra (she's my current fave)...Sumitra said they've been mega busy since t'other co-op closed...
Yawn...I'm boring myself with all of this...there's just no rock and roll left in TH anymore...
Fingers
From Tuscany SE22
Ha ha. This is important stuff! Top eaves dropping!
Maharani
Just like Heaven
Oh, my finger is well and truly on the pulse...
Maharani
Just like Heaven
Boycott...
discobastard
Well-Known Member
In some stores it might lose staff numbers, in others its about freeing up staff to do other things. It's not always a bad thing. Personally I don't mind em, but I like to have a choice.
In Tesco it seemed, originally, to be about losing staff and the service is shite - they are now in the process of putting more people back on the shop floor. In Sainsburys it works quite well because they still have a well staffed till and it means more people can get through quicker. (that's a bit of a generalisation, but when Tesco had that issue with financial reporting a while ago, they made a lot of people redundant at head office and in the big stores and actually increased headcount in the smaller stores)
The Co-op have a problem in that their workload resourcing software is really old as it was inherited from Somerfield who had much bigger stores with more staff - their processes work less well with fewer people in store because they are run ragged with fewer people trying to do more things - running from stockign shelves to the tills and back again. Co-ordinating staff tasks with sometimes unpredictable deliveries is a big problem Which is why half the shelves have nothing on them at 7pm when everybody gets back from work. And also the problem people have mentioned here before about offers not going through the tills because the POS material is out of date because nobody has had time to change it. Self service tills can mean more people getting stock out on time (and they can sell more stuff). That's the theory anyway. It seems to be getting better now though (they may have gotten new software now, this was a year or two ago).
I'm not saying it's a 'good thing', but its not as simple as having less tills and less staff (although in some stores I'm sure it does reduce headcount). Competition in the convenience sector means that they are all having to compete on choice and quality and availability. Far fewer people use the big superstores now (largely because a lot of people use online for big shops on stuff like tinned goods and nappies and toilet roll). So the big battleground for retailers is the smaller convenience store -protein and fresh fruit/veg, and so they are all beginning to invest in making them more attractive - obviously to do that you need more people out on the shop floor and in the stockroom.
In Tesco it seemed, originally, to be about losing staff and the service is shite - they are now in the process of putting more people back on the shop floor. In Sainsburys it works quite well because they still have a well staffed till and it means more people can get through quicker. (that's a bit of a generalisation, but when Tesco had that issue with financial reporting a while ago, they made a lot of people redundant at head office and in the big stores and actually increased headcount in the smaller stores)
The Co-op have a problem in that their workload resourcing software is really old as it was inherited from Somerfield who had much bigger stores with more staff - their processes work less well with fewer people in store because they are run ragged with fewer people trying to do more things - running from stockign shelves to the tills and back again. Co-ordinating staff tasks with sometimes unpredictable deliveries is a big problem Which is why half the shelves have nothing on them at 7pm when everybody gets back from work. And also the problem people have mentioned here before about offers not going through the tills because the POS material is out of date because nobody has had time to change it. Self service tills can mean more people getting stock out on time (and they can sell more stuff). That's the theory anyway. It seems to be getting better now though (they may have gotten new software now, this was a year or two ago).
I'm not saying it's a 'good thing', but its not as simple as having less tills and less staff (although in some stores I'm sure it does reduce headcount). Competition in the convenience sector means that they are all having to compete on choice and quality and availability. Far fewer people use the big superstores now (largely because a lot of people use online for big shops on stuff like tinned goods and nappies and toilet roll). So the big battleground for retailers is the smaller convenience store -protein and fresh fruit/veg, and so they are all beginning to invest in making them more attractive - obviously to do that you need more people out on the shop floor and in the stockroom.
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discobastard
Well-Known Member
I'm not sure how Tina knew who she was saying hi to. Maybe 'you know, that tall bloke who buys wine'?
Maharani
Just like Heaven
Good post. Hadn't really looked at it like that.
clandestino
no llevar papel
A team of guys working in Knowles this morning so maybe they're starting to take it seriously...
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