Don't know if this is the right thread, but anyone ever had any issues with scam bookings on Booking.com?
We're off to Copenhagen next month. Conscious of what an expensive place it is, we were looking for self-catering accomodation to avoid the cost of constantly eating out. Trawled Booking.com and found a great-looking place that had apparently just been listed, so no reviews yet (hmmm...), at a price that seemed a bit too good to be true. However, the company supplying the accomodation seemed very legit and their other places in Copenhagen had many excellent reviews.
We booked it, but I thought it all seemed unlikely, and after receiving a weirdly blunt message supposedly from the accomodation owning company ('Good afternoon. Give me your WhatsApp number'
), I started doing some digging and the property looked to still be available for half of the days we'd supposedly booked. I contacted them directly and they confirmed they had no booking. I've just seen that my equally blunt reply to the WhatsApp demand prompted an automatic response about a woman who had changed her name and email address. The name change did make me think it was a scam of some kind, although I'm not sure you'd go telling people your full name and new gmail address if that was your game. The accomodation owners had never heard of her.
I've cancelled the booking for free and contacted Booking.com directly, which I'm awaiting a reply for. No money has been taken and no dubious transactions in my account (the booking and weird message was over a week ago).
I have to say, I've used Booking.com for years and years with no bother whatsoever. I've never felt too comfortable about it, as I know they take quite a cut and can fix the market and prices, but I do a lot of travelling, especially in continental Europe, and it's just so much more convenient and simple.
Anyone else experienced this type of thing? As you can imagine, I'm pretty hacked off. We've now got less than three weeks to sort somewhere else. The phantom booking looked great and had really got Mrs and Miss [62]'s expectations up. As usual, my natural pessimism never allowed me to, which is probably a good thing as it could have been even worse if we'd just turned up to find nothing doing.