Sainsbury's are going down the pan

[hash tag]

There have been threads knocking Sainsburys for having scab tills and couples holding hands in a store but isn't it time for a more general Sainsbury's issues thread?
I have just tried to raise an issue with them by email. I decline cookies, select a button and have to decline cookies again. Select another button and have to decline cookies again. I end up going around in circles
and give up. I don't want to call what is possibly premium rate telephone number and end up hanging on in a queue for hours thank you.
I don't like the way best before dates have been removed from fresh food products as sometimes the food has virtually gone off before I have had a chance to use it next day.
The apples I bought yesterday had on the label " for best before date see front of pack". Well I cannot see a best before date on the front of the pack

They take your car registration when entering car parks.
They are using scab tills almost everywhere with facial recognition.
You cannot get out of many stores now without presenting your receipt at a barrier to get it to open.
They have stopped selling Palestinian olive oil.
Anymore for anymore?

 

[Puddy_Tat]

There have been threads knocking Sainsburys for having scab tills and couples holding hands in a store but isn't it time for a more general Sainsbury's issues thread?
I have just tried to raise an issue with them by email. I decline cookies, select a button and have to decline cookies again. Select another button and have to decline cookies again. I end up going around in circles
and give up. I don't want to call what is possibly premium rate telephone number and end up hanging on in a queue for hours thank you.
I don't like the way best before dates have been removed from fresh food products as sometimes the food has virtually gone off before I have had a chance to use it next day.
The apples I bought yesterday had on the label " for best before date see front of pack". Well I cannot see a best before date on the front of the pack

They take your car registration when entering car parks.
They are using scab tills almost everywhere with facial recognition.
You cannot get out of many stores now without presenting your receipt at a barrier to get it to open.
They have stopped selling Palestinian olive oil.
Anymore for anymore?

I'm fairly sure the J1703S means sell by 17 March

 

[moochedit]

I think the dates removal thing is because of food waste and a few other shops are doing it.

 

[Puddy_Tat]

but yes, they piss me off sometimes. only snag is they are easiest to get to from where i live

trying to contact them is bloody difficult

the vouchers you sometimes get (effectively deferred money off / back via nectar points) are a bloody ramp - sometimes the printer at the scab till just rattles a lot and doesn't print anything, and even if you do tell someone they can't re-print them for you, and even when you do get them, what the voucher says it is for, and what it will actually get accepted for, can be two different things.

I think the dates removal thing is because of food waste and a few other shops are doing it.

in theory yes - some people couldn't tell the difference between 'use by' and 'best before' so were throwing out stuff that was still fine a day or two after the 'best before date'

but if half a pack of veg goes off before you can use it, because it didn't have a 'best before' date on it, then that's generating food waste.

 

[moochedit]

As mentioned on the other thread...

 

[moochedit]

What's "goind"?

 

[cupid_stunt]

I haven't been in a Sainsburys for years, too expensive, out of 8 supermarkets they are fifth according to 'Which?', just ahead of Ocado and Waitrose, behind - Aldi, Lidl, Asda, and Tesco.

 

[quiet guy]

Snap, hardly ever use them even if that nice Mr Fry keeps saying their prices are matched to Aldi and Lidl.

 

[hash tag]

They also stopped selling our favourite flavoured crisps.
Instead of the old adage the customer is always right, it now appears to be the customer is a potential shop lifter.

 

[PTK]

As mentioned on the other thread...

A friend told me about this, and I had forgotten.

 

[cupid_stunt]

Snap, hardly ever use them even if that nice Mr Fry keeps saying their prices are matched to Aldi and Lidl.

Tesco does that bollocks too, but it's only on a few items.

I did a small shop in Aldi the other day, it came to £21.10, I checked everything like-for-like on the Tesco site out of interest, it would have cost me £29,96, despite them banging on about price matching.

* Admittedly this was an unusual example, on average the savings should be around 12%, according to 'which?'.

 

[hash tag]

Is it me, or have they cut staff numbers, a lot recently? Also, they opened little local shops promising lots of new jobs; really? They tend to put the local independent shops out of business and IF they did employ loads of staff, they certainly don't anymore.

 

[Ted Striker]

Thread title fail, can you still change it to 'Say no to Saino's' ?

 

[xenon]

No need for best before dates on apples FFS.

 

[xenon]

you can push your way out of the barrier, it might set an alarm of but WGaF. Otherwise it's false imprisonment.

If a member of staff asks politely to see your receipt, show them. No point making their life hard.

 

[moochedit]

They also stopped selling our favourite flavoured crisps.

 

[PR1Berske]

I've never liked Sainsbury's. I know where I am with ASDA and Morrisons. With Sainsbury's, it's always a bit muddled.

 

[moochedit]

Is it me, or have they cut staff numbers, a lot recently? Also, they opened little local shops promising lots of new jobs; really? They tend to put the local independent shops out of business and IF they did employ loads of staff, they certainly don't anymore.

I think i read they are cutting staff in the news the other day. The sainsburys local i use in my lunch break only has 1 person on the tills now (no scab tills at this branch).

 

[brogdale]

I've never liked Sainsbury's. I know where I am with ASDA and Morrisons. With Sainsbury's, it's always a bit muddled.

I'm quite the opposite; I find ASDA far too big and bewildering. I took to Sainsbury's during the lock-down times as it was more spacious and less crowded than my Lidl and I've kind of kept on going. I suppose the lure of the beer offers and cheap courgettes has won me over. Thankfully my local Sainsbury's has no prison gates and a nice and stable staff.

 

[moochedit]

cheap courgettes

 

[Numbers]

I like Sainsbury’s, our local one is massive and has huge aisles, even at Christmas it never seems busy + it’s maintained/staffed well. Also, no gestapo gates as yet.

I’ve been there so many times I could probably shop blindfolded.

 

[Numbers]

I once seen a guy doing his shopping in a wheelbarrow there.

 

[nightowl]

I've never liked Sainsbury's. I know where I am with ASDA and Morrisons. With Sainsbury's, it's always a bit muddled.

Not sure if different stores have different layouts but our nearest Asda is a complete mess in that regard. All over the place.

 

[Orang Utan]

There have been threads knocking Sainsburys for having scab tills and couples holding hands in a store but isn't it time for a more general Sainsbury's issues thread?
I have just tried to raise an issue with them by email. I decline cookies, select a button and have to decline cookies again. Select another button and have to decline cookies again. I end up going around in circles
and give up. I don't want to call what is possibly premium rate telephone number and end up hanging on in a queue for hours thank you.
I don't like the way best before dates have been removed from fresh food products as sometimes the food has virtually gone off before I have had a chance to use it next day.
The apples I bought yesterday had on the label " for best before date see front of pack". Well I cannot see a best before date on the front of the pack

They take your car registration when entering car parks.
They are using scab tills almost everywhere with facial recognition.
You cannot get out of many stores now without presenting your receipt at a barrier to get it to open.
They have stopped selling Palestinian olive oil.
Anymore for anymore?

Have you tried accepting the cookies?

 

[skyscraper101]

We have a Sainsburys 'Local' beneath our apartment block next to Canada Water station. It's really poorly designed. Half the scab tills never seem to be working, there's always queues. They never have any eggs either. The big ones I'm sure are much better but I CBA making a special trip when there's a big Tesco and a Lidl much closer.

 

[trabuquera]

I have longstanding grudge against them for being pandemic villains and refusing to put me on their delivery list in 2020, despite the fact that I was on 100% house arrest regime as receiving chemotherapy at the time. Not only that, but their endless faffing about gave me a large phone bill and made me cry (only once), when I finally got to speak to a human who insisted angrily that I wasn't on their vulnerable list - despite the stack of letters from the NHS and the Home Secretary telling me I wasn't allowed to leave the house because I was on the national vulnerable list. So no they could not and would not put me on a delivery list and to stop wasting Sainsburys' valuable customer service time. Still fuming all these years later and now only shop there for items unavailable elsewhere.

 

[cupid_stunt]

I don't want to call what is possibly premium rate telephone number and end up hanging on in a queue for hours thank you.

0800 numbers are free.

How do I contact Sainsburys customer service?


To contact us via phone, please choose one of the two options below:

1. If you purchased your item(s) in store - 0800 63 62 62.
2. If you purchased your item(s) online - 0800 328 1700.

 

[Puddy_Tat]

I've never liked Sainsbury's. I know where I am with ASDA and Morrisons. With Sainsbury's, it's always a bit muddled.

dunno really.

sainsburys always tended to be mum-tat's main supermarket of choice - both lewisham and catford had one when i was a kitten, the catford one closed when the lewisham one moved to the riverdale centre, then in the late 80s they opened one at lee green, so partly convenience. there was a small safeway in lewisham, don't think asda or morrisons had got that far south until relatively recently.

and where i live now, sainsburys is just about walkable, so it's the most convenient. morrisons or asda mean driving, and the tesco in either reading or wokingham is even further away - i dislike asda a lot over their anti-union stance (may have mellowed a bit post-walmart.) i realise none of them are perfect, though.

I’ve been there so many times I could probably shop blindfolded.

except the buggers keep moving things so you have to spend longer wandering around...

 

[Saul Goodman]

Have you tried accepting the cookies?

Any site that forces you to accept spyware should be boycotted. If they want to make money from my browsing habits, they can pay me for the privilege.

 

[A380]

Sainsbury’s are great because they keep the riff raff out of Waitrose…