So I extended part of my residential area last night. Some people moved in. I was taking a look at how it was going, and I noticed hundreds of people standing by the curb. I zoomed in, and sure enough, they're waiting for a bus.
I don't have any bus stations or bus lines.
And yet, the game has for some reason recessed the road and put in a bus stop, and hundreds of people are stood there, waiting for a bus that will never come.
I deleted the road and rebuilt it, and there it is again.
There is a metro station one road across, so I built a path going directly from where they are standing to that station. The path is only about the length of one house. It's not very far away. Not a single one of these morons will take the metro instead. They just stand, in their hundreds, at the bus stop. I click on them, to see who they are, where they want to go. Some want to go to the university, some want to go to the park, some to work, some to shop. All, invariably, eventually become "confused." But they never go away.
So I built a bus station in my commercial area, which isn't too far away and has more metro links to the main city and industry areas, and I made the one and only service travel to that bus stop. 8 buses immediately dispatched to it. No one got on. The buses, one by one, drove away again. They all just stood there. Waiting. For something.
I deleted the line and the station, thinking maybe it would cause the bus stop to finally go away. No. It's still there, with no service, no buses, no bus station, and 300 people stood, waiting, for the journey that will never come.