Apple iPhone and related items (cont.)

[Kid_Eternity]

Free bumper cases for all iPhone 4 users, those who bought one get a refund. Cost will be far less than the speculated 1.6 billion for a recall...

 

[maldwyn]

"We're going to send you a free case. We can't make enough bumpers. No way we can make enough in the quarter. So we're going to source some cases and give you a choice."

What kind of case.

 

[Kid_Eternity]

Awwwww....

Group hug everyone!

 

[Vintage Paw]

I'm off for a fanwank.

But seriously, as KE (I think) said earlier, nothing short of announcing he would give a whole year's profits away to iPhone users would stop some people hating.

Yeah, I said hating.

 

[maldwyn]

"So the heart of the problem is, smartphones have issues, and we made it easy to exploit the issue by showing people where to hold the phone to cover the antenna. But the data supports the fact that the iPhone 4 is the best smartphone in the world, and there is no Antennagate..

Well, I've got 7 days to return my phone

 

[Kid_Eternity]

I'm off for a fanwank.

But seriously, as KE (I think) said earlier, nothing short of announcing he would give a whole year's profits away to iPhone users would stop some people hating.

Yeah, I said hating.

The hype over this has got out of control but you know back in the real world millions of people have bought it and aren't returning their phones so can't see that the issue is as big a problem as some bloggers would have you believe.

Anyone with an xbox360 knows the difference between a problem that's recreated through trying and one that happens in every day use and thus erodes your enjoyment of a product.

 

[Vintage Paw]

My 360 hasn't red ringed (yet) either. I'm fully prepared for the fact that it will one day, but it won't stop me buying another one. The benefits outweigh the (possible) negatives.

 

[Vintage Paw]

I very much like that he just said he doesn't owe investors an apology heh.

 

[editor]

Awwwww....

Group hug everyone!

Sickbag!

 

[grit]

I very much like that he just said he doesn't owe investors an apology heh.

No, just the customers.

 

[Kid_Eternity]

Sickbag!

I know, I was taking the piss. I don't go for this hippy bullshit.

 

[Kid_Eternity]

No, just the customers.

Don't see them complaining in significant numbers, the investors have given the amount wiped off Apple share value. Be interesting to see what the price of the stock does now.

 

[Sunray]

Standard stuff these days, if you don't like it you can take it back within 28 days for a full refund and cancellation and refund of the contract.

That's standard consumer law now.

 

[editor]

Don't see them complaining in significant numbers, the investors have given the amount wiped off Apple share value. Be interesting to see what the price of the stock does now.

Went up and then down a bit according to this:

http://www.google.co.uk/finance?client=ob&q=NASDAQ:AAPL

 

[maldwyn]

Hasn't anyone told the smug git it's a major hassle returning a phone - contracts, sudden lack of phone etc etc.

This sums up his attitude:

Q: On the September 30th date, is that to let people know that you'll have to buy a case?
Steve: Not really, we'll reevaluate then. Maybe we'll have a better idea. Maybe Eminem will come out with a band-aid that goes over the corner and everyone will want that.

 

[Vintage Paw]

I found that quite funny, if I'm honest. But then I haven't got a problem with my phone, so I guess I don't feel the pain like you atm.

 

[Bungle73]

Hasn't anyone told the smug git it's a major hassle returning a phone - contracts, sudden lack of phone etc etc.

This sums up his attitude:

You can get a full refund on the phone or a free case, what else do you expect them to do?

 

[stupid dogbot]

I bought a bumper last week!

 

[Crispy]

You can get a refund if you already bought one

 

[stupid dogbot]

Hooray!

It stops the phone sliding about on the sofa.

 

[maldwyn]

You can get a full refund on the phone or a free case, what else do you expect them to do?

I’d of liked Apple to put their hands up and admit there is a problem with iP4, instead of putting the blame on smartphones in general. It was disappointing to hear him say "There is no antennagate".

My advice to those with issues would be to go for a refund now and buy again in September - by that time the sneaky buggers would've engineered a fix.

What’s the betting those people that says they don’t have a problem with the signal are the first in the line for a free bumper.

 

[grit]

It was disappointing to hear him say "There is no antennagate".

Exactly what a fucking ridiculous comment considering it was during a PR event specifically created to tackle the issue.

 

[Kid_Eternity]

I’d of liked Apple to put their hands up and admit there is a problem with iP4, instead of putting the blame on smartphones in general. It was disappointing to hear him say "There is no antennagate".

My advice to those with issues would be to go for a refund now and buy again in September - by that time the sneaky buggers would've engineered a fix.

What’s the betting those people that says they don’t have a problem with the signal are the first in the line for a free bumper.

Heh September is the earliest I can upgrade...

 

[editor]

This is a well put together presentation but I doubt it'll do much to curtail the anti Apple brigades reasoned and proportionate critiques...

It certainly didn't impress this journalist. No doubt you'll have her as a signed up member of this bizarre "anti Apple brigade" that you're always banging on about:

After a long-winded spiel about the universal antenna problem within the cell phone industry, the iPhone 4′s successful sales records, and the low number of antenna-related AppleCare complaints, it felt like “Antennagate” was something dreamed up by the press. I wish all of the dropped calls I’ve experienced were just a dream. And you can be certain that the personal iPhone 4 hell my colleague Melissa Perenson experienced with her three units (she’s on her fourth handset now) was not just a figment of her imagination....

I had a moment of panic during the press conference when I thought that Jobs wasn't going to bring up the iPhone 4's faulty proximity sensor. This issue has been overshadowed in the media by the antenna issue, but for me, personally, it is my biggest problem with the phone. On six different occasions, I have pulled up Gmail and began an e-mail to a job that I applied to three years ago. Only once did it actually send. Worst nightmare, much? How in the world could this happen? In other instances, I've hung up on various people with my cheek and started FaceTime.
http://www.macworld.co.uk/ipod-itunes/news/index.cfm?olo=rss&NewsID=3232282

Nokia and RIM weren't too chuffed with Apple's conference either: http://www.wirefresh.com/nokia-and-rim-respond-angrily-to-apples-antenna-statements/ and this BBC video feature remains unimpressed: http://news.bbc.co.uk/1/hi/programmes/newsnight/8830747.stm

 

[Kid_Eternity]

Looks like a score for Apple if Nokia and RIM have taken such an obvious bait!

 

[pesh]

One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity.

their leading rival making that statement is a score for apple how exactly

 

[beesonthewhatnow]

So, you have a slick, sexy, gorgeous bit of (flawed) design, and you fix it by adding an ugly rubber bumper around it.

Genius.

 

[Callum91]

So, you have a slick, sexy, gorgeous bit of (flawed) design, and you fix it by adding an ugly rubber bumper around it.

Genius.

Amazing isn't it?

 

[Vintage Paw]

Of course, to those of us who use cases to protect the phone anyway, that isn't the issue those who don't even own the phone make it out to be. But I understand the sentiment.

 

[elbows]

Looks like a score for Apple if Nokia and RIM have taken such an obvious bait!

lol I think not. Sure it is a very easy and obvious response to Apples paintful spin about smartphones and poor reception in general, but its hardly some cunning bait left by Apple to ensnare others, its just a really crappy excuse for the mistakes they have made with the iphone 4 phone. These other companies only have something to lose by getting into this if it turns out the reception on their handsets sucks, but even then its Apples flaw that has all the media & public attention right now and just as other manufacturers were not treated to such attention in the media as Apple when things go well, they will probably get less scrutiny over flaws.

The nature of Apples brand, marketing and communication style has long lead to concern or bemusement over their, and especially Steve Jobs, ability to employ a reality distortion field. It usually serves them well but it does mean that they have inherent weaknesses when trying to deal with a situation like this, their instinct to deny engineering faults etc can backfire.

I'll be interested to see what happens going forwards. I expect them to still try to make the iphone 4 better via software or hardware changes, but if its a hardware change they might try to keep quiet about it and we may get another backlash from existing users at some point, dunno.