Thanks Bob.
A word about Lenovo: I ordered a ThinkPad Edge direct from Lenovo (or rather, through their partner Digital River). When it arrived, the screen was chipped and the top row of keys were badly out of alignment - issues that must have arisen at the factory yet it still passed QC (assuming they have that).
Digital River were fine about me returning it and gave me the number for their courier. It reached their warehouse on 7th March. I am still waiting for a refund to my card which was promised within 10 working days of them getting it back. After several emails back and fourth I've left it with the credit card company to organise a charge back.
Initially I would have been happy with a replacement but now I know how slack Digital River are, I don't want to be stuck with them if I have any warranty issues so I'll be looking for something else.
A word about Lenovo: I ordered a ThinkPad Edge direct from Lenovo (or rather, through their partner Digital River). When it arrived, the screen was chipped and the top row of keys were badly out of alignment - issues that must have arisen at the factory yet it still passed QC (assuming they have that).
Digital River were fine about me returning it and gave me the number for their courier. It reached their warehouse on 7th March. I am still waiting for a refund to my card which was promised within 10 working days of them getting it back. After several emails back and fourth I've left it with the credit card company to organise a charge back.
Initially I would have been happy with a replacement but now I know how slack Digital River are, I don't want to be stuck with them if I have any warranty issues so I'll be looking for something else.