Puddy_Tat
naturally fluffy
Mum-tat has for some years had a t-mobile pay as you go mobile phone (dumb phone - calls and texts only).
She doesn't use it that much - generally to the tune of putting £ 10 on it once or twice a year (we're aware that you need to use it at least once every few months or it turns in to a pumpkin)
Because T-mobile's website is ceasing to exist and the phone itself is showing signs of getting knackered, she decided to change it and went to an EE shop.
While what she's telling me isn't entirely clear, it sounds as though they have put her on one of their 'pack' deals where you pay £ 10 and get X amount of calls / texts / data - BUT that 'pack' only lasts one month and you then have to buy another one even if you haven't used £ 10 worth of calls / texts (rolling data over isn't relevant as she doesn't want a smart phone.)
I can't find any reference on EE's bloody awful website to simple pay as you go.
She has tried registering for 'my EE' but by the time the confirmation e-mail comes through, any time limited activation code has expired.
Does the sort of pay as you go where you just put some money on when you need to still exist, either with EE or elsewhere?
They have also sold her a new phone (about £ 25 so nothing absurd) but presume that will be locked to EE.
I'm going to have to go over there and go in to the shop and argue with someone, aren't i?
She doesn't use it that much - generally to the tune of putting £ 10 on it once or twice a year (we're aware that you need to use it at least once every few months or it turns in to a pumpkin)
Because T-mobile's website is ceasing to exist and the phone itself is showing signs of getting knackered, she decided to change it and went to an EE shop.
While what she's telling me isn't entirely clear, it sounds as though they have put her on one of their 'pack' deals where you pay £ 10 and get X amount of calls / texts / data - BUT that 'pack' only lasts one month and you then have to buy another one even if you haven't used £ 10 worth of calls / texts (rolling data over isn't relevant as she doesn't want a smart phone.)
I can't find any reference on EE's bloody awful website to simple pay as you go.
She has tried registering for 'my EE' but by the time the confirmation e-mail comes through, any time limited activation code has expired.
Does the sort of pay as you go where you just put some money on when you need to still exist, either with EE or elsewhere?
They have also sold her a new phone (about £ 25 so nothing absurd) but presume that will be locked to EE.
I'm going to have to go over there and go in to the shop and argue with someone, aren't i?