Help Samsung Phone losing it's bluetooth range.

[ATOMIC SUPLEX]

My old samsung had a decent bluetooth range. I could leave my phone anywhere in the house and listen to podcasts or whatever on headphones wherever I went, even to the other end of the garden or to work in the shed.
As soon as I got the A53 I noticed that I can't go downstairs without my watch disconnecting. If I do some gardening I have to keep the phone a few metres away or I can't listen to music on headphones.
OK so far, first world problems. I can live with that, maybe this phone just has a crappy range. . . . but today I rebooted it when I put some new music on the card and it has now only got about a metre of bluetooth range, and sometimes that gives out. It's disconnecting from my watch and headphones while it is still in my pocket.
I've tried rebooting it etc but it doesn't make any difference.

Is this a fixable problem? Can the range be extended? Why was it so good on my last samsung. It's a bit of a killer as I listen to music on my phone A LOT, out running, or doing just about anything.

 

[Throbbing Angel]

Is this after a software or OS update?

 

[moochedit]

My old samsung had a decent bluetooth range. I could leave my phone anywhere in the house and listen to podcasts or whatever on headphones wherever I went, even to the other end of the garden or to work in the shed.
As soon as I got the A53 I noticed that I can't go downstairs without my watch disconnecting. If I do some gardening I have to keep the phone a few metres away or I can't listen to music on headphones.
OK so far, first world problems. I can live with that, maybe this phone just has a crappy range. . . . but today I rebooted it when I put some new music on the card and it has now only got about a metre of bluetooth range, and sometimes that gives out. It's disconnecting from my watch and headphones while it is still in my pocket.
I've tried rebooting it etc but it doesn't make any difference.

Is this a fixable problem? Can the range be extended? Why was it so good on my last samsung. It's a bit of a killer as I listen to music on my phone A LOT, out running, or doing just about anything.

Found this which says known problem:

A33 and A53 bluetooth problems after Samsung update

A33 and A53 phone's have extreem difficulty to find (and connect) to BLE devices nearby after installing the update Axx6BXXU6CWxx on the A33 or A53. Phone's can only find and connect to devices when they are kept at extreem short distances (like 5 cm). Normaly (before the update) discovery and...

eu.community.samsung.com

 

[ATOMIC SUPLEX]

Is this after a software or OS update?

No. Last software update was a few weeks ago. Range has always been a bit shit but it's only today it's started wobbling at only a couple of metres.

 

[farmerbarleymow]

You can't go wrong with cables.

 

[ATOMIC SUPLEX]

Found this which says known problem:

A33 and A53 bluetooth problems after Samsung update

A33 and A53 phone's have extreem difficulty to find (and connect) to BLE devices nearby after installing the update Axx6BXXU6CWxx on the A33 or A53. Phone's can only find and connect to devices when they are kept at extreem short distances (like 5 cm). Normaly (before the update) discovery and...

eu.community.samsung.com

Thanks, but I've updated since this all took place. It started happening to my phone without an update of any kind.

 

[ATOMIC SUPLEX]

You can't go wrong with cables.

I can't cable to my watch.
. . . And it doesn't have a headphone socket.

 

[Throbbing Angel]

Thanks, but I've updated since this all took place. It started happening to my phone without an update of any kind.

Have you tried deleting bluetooth devices and adding them again?

 

[ATOMIC SUPLEX]

Yes.
It's basically a much MUCH shorter ranger range than my last Samsung from the off. Instead of covering my entire house and garden, I'm out of range in the next room.

The problem with needing to be 10cm away has at least gone fir now.